Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

I shop here for all my tire and rim packages, they have the best prices

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
Follow Paul G.
Unfollow Paul G.
Share Review
Report Review

Good service
April 4, 2025

Excellent service and ease of picking up my order while at lunch from work.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
Follow Ty E.
Unfollow Ty E.
Share Review
Report Review

Great site
April 4, 2025

I'm buying mad tires and big on shenanigans. They make it easy

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
Follow Victor X.
Unfollow Victor X.
Share Review
Report Review

Great
April 4, 2025

Early delivery but I hate when they haggle me with proof of destroyed tire. I don't mind the photos but to ship the tore to them is too much.

Date of experience: January 21, 2025
Colorado
2 reviews
0 helpful votes
Follow Scott K.
Unfollow Scott K.
Share Review
Report Review

Rips
April 4, 2025

Super great deals awesome tires hell yeah radical awesome tires

Date of experience: March 24, 2025
South Carolina
1 review
0 helpful votes
Follow Alexander Y.
Unfollow Alexander Y.
Share Review
Report Review

The website is easy to navigate, and service is very fast...

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow Sean Z.
Unfollow Sean Z.
Share Review
Report Review

Quick and Convenient, selection of tires offers what I am looking for

Date of experience: March 21, 2021
Texas
1 review
0 helpful votes
Follow sam U.
Unfollow sam U.
Share Review
Report Review

Wanted to go to quieter tire with better ride, bonus was getting one that's directional for our Gulf coast monsoons

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow Edward M.
Unfollow Edward M.
Share Review
Report Review

I haven't been buying tires as often as I used to in my youth.

As I've grown older - and becoming an EV driver since 2009, I've driven all my cars more gently and smoothly for better efficiency. Coming back to Tire Rack after few years (first replacement tires in my 2019 Chevy Bolt, approx. 49,000 solo driver miles), I know why I've been a Tire Rack customer for so long: Selection, Service, Price and Easy to navigate website.

There was a minor glitch where one of the local installer that was previously available didn't pop up as an option, I found a workaround by selecting preferred installers in a dedicated installer section. All good now.

Date of experience: March 24, 2025
Washington
1 review
0 helpful votes
Follow Harkanwal E.
Unfollow Harkanwal E.
Share Review
Report Review

Save Money
April 4, 2025

Thanks for the quick service, and easy pricing for all four tires!

Date of experience: March 25, 2025
Arizona
1 review
0 helpful votes
Follow Randall Y.
Unfollow Randall Y.
Share Review
Report Review

Great service, product arrived as promised and cost was as stated.

Date of experience: March 14, 2023
Alabama
1 review
0 helpful votes
Follow Christopher K.
Unfollow Christopher K.
Share Review
Report Review

Great service always!
April 4, 2025

My experiences have been great. I've had employees call me to confirm a size because the system said the tires may not fit. And the tires always come in excellent condition, no issues and are received in a very timely manner!

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow Ana G.
Unfollow Ana G.
Share Review
Report Review

There Is A Great Deal
April 4, 2025

Tire Rack has been a go-to for all tire purchases.Great customer service and great experience purchasing tires. The delivery is always a plus - very prompt delivery!

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Best prices
April 3, 2025

Been using tire rack since 2007. Always the best prices and includes free road hazard. Can't beat tire rack.

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow Manuel N.
Unfollow Manuel N.
Share Review
Report Review

Great place to Shop
April 3, 2025

Its easy to look for and compare tires, and with a smooth purchasing process it makes this the go to place for tires

Date of experience: December 31, 2024
Michigan
1 review
0 helpful votes
Follow Elaine E.
Unfollow Elaine E.
Share Review
Report Review

Tire vibration
April 3, 2025

Tire installation took about 3 hours, on Saturday morning with a 9 AM appointment. Then tires had an uncomfortable and concerning vibration. Went back twice to have it checked out, and was told there is nothing wrong with the tires, so I should return them. I looked on Tire Rack for different tires, and this time talked to a sales representative who told me that the tires are the correct size, but he would not have recommended those tires for my type of car. So he recommended a different set of tires for me that I just ordered. When I asked him about whether I will be charged an installation fee again, he said that shouldn't, so I should talk to a warranty specialist to work with Discount Tire to waive the fee. But when I did, I was told she can't do anything, that I would have to talk to Bridgestone/Firestone to ask them. I am worried that I will be charged ann installation fee again.

Date of experience: February 22, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Alabama
1 review
0 helpful votes
Follow Silas U.
Unfollow Silas U.
Share Review
Report Review

Reliable. Informative. Helpful. Great information for research.

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

My goto Tire place
April 3, 2025

Always a decent price and quick ship! I like the reviews and ratings

Date of experience: March 24, 2025
Virginia
1 review
0 helpful votes
Follow Dinah D.
Unfollow Dinah D.
Share Review
Report Review

Easy to order.
April 3, 2025

User friendly, simply to understand. Many tires to choose from.

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
Follow Weston V.
Unfollow Weston V.
Share Review
Report Review

Online chat sucks
April 3, 2025

The person I chatted with was very helpful, but the web app for chatting was so slow and laggy, I would have to wait 1-2 minutes after typing for my text to show up. It was so slow it slowed down the rest of the page. I could click or navigate at all. Once the chat was over, and I closed it. Everything started working like normal again.

Date of experience: March 24, 2025