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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have purchased tires for at least three other vehicles wow
This is the 5th set of tires I have purchased from Tire Rack. Very simple process and great price.
Tire Rack has the most efficient process in place, hands down. Whether it is shipping, customer service, or returns, no one does it better.
Tire Rack has been my go-to website for 90% of my tire purchases.
Very easy to order tires and get installed. Been using tire rack for years
Good, the tires were great. Delivery was on time, happy with service
Great variety of brands of tires and detail info on performance, clear benefits and feature of each tire choice
Easy to use once you know how it works especially delivery and tracking
Great sale, and customer service with new purchase and road hazard warranty
Always tires i need at great price and arrive quickly. Easy to research and friendly staff if have questions
Easy to navigate and find what i was looking for. Im happy with the service
A beautiful thing looking good on the car you will be happy when you order them yourself
Great deal and fast shipping. Read the reviews the tire had before purchasing. Was satisfied
So easy to look up which tire size i wanted. Also great way to compare tires on prices. See how they handle on wet, dry, ect roads conditions 👍👍
Great. Order came on time. Nice tires. Great service. Thank you
I purchased 4 tires from Tire Rack. There was a huge selection of options for my SUV. The prices were definitly lower than any tire shop in the area. Secondly the tires were shipped and arrived as promised. The communication with Tire Rack regarding shipment was informative and on time.
Great experience with great deals! Tire Rack is the place to get your tires from!
Do your installer homework— I had a terrible experience with a local installer (Mr. Tire, in Ithaca, and Tire Rack didn't seem to take much heed when I told them of my very unpleasant experience. Otherwise, in all my years of ordering from Tire Rack, I've generally been quite pleased.
I have ordered from Tire Rack at least 6 times over the past 25+ years. Always delivered promptly and with very reasonable pricing. I sort of enjoy the tire decision guide as well. I definately compare several brands to assure I am getting the latest and greatest.
For a large and odd size shipment, the tires arrive very fast! Great customer support to answer any questions I have. I exclusively order from Tire Rack for all my vehicles. This is a real review from a real person lol I know when I read reviews sometimes it seems like I'm reading bot text, but I genuinely like this company. I'm sure I could find tires cheaper if I comb the internet, but nothing beats great customer service and fast shipping!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

