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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Fast shipping. Award winning service. Best selection of tires anywhere.
Grant is super helpful again. He was awesome with the initial purchase and replacement. As a result, I am back.
Easy purchase with Orem tires available and recommended installer.
In previous years, I dealt with Service Rep. Mitch Sears from Discount Tire Direct (now assistant manager of the customer care team) and he always provided me with professional and excellent customer care. He has referred me to Tire Rack which I have ordered from and always have top-notch service!
I have always respected TireRack.com for their in-depth information, test results on products, and free delivery and road hazard.
I give high regard to Mitch Sears as he has always assisted me in my tire and wheel purchases when I was dealing with him at DiscountTireDirect.com.
The order arrived several days ahead of the promised delivery date. Very, very, happy with the price and ease of ordering.
Always get my tires from tire rack and now that they are partners with Discount Tire it makes total sense for me to shop here first and go to Discount for my installation.
I've used tire rack several times for Tires and have never been disappointed. They continually beat pricing and service and that's why I am a very loyal customer.
Simple search function, great selection. The only complaint is the video playback for comparison tests doesn't work very well. I found the same video on YouTube and it played back much more smoothly.
It could be easier to find specialty items like brake pads. I end up having to call in and talk to a sales person.
Easy to make claim pain in the $#*! to verify everything and get reimbursed
I always find great deals for tires on this website, it's a information highway. I don't have to search anything on other websites. Needless to say, I love tire rack... Thanks guys!
Good, fast & easy, shipped quickly to my local shop. A few clicks & done
Prices and website ease of use keep me coming back for all my tire purchases.
Good option of products offers good products at a fair price
Good prices, fast and great customer service. Delivery options to an installer. Tires were at the installers ready to go.
The prices are competitive, staff is helpful, they have a service line that actually works, shipping is convenient, and useful reviews. There's not many companies I have nothing bad to say about... This is one of them!
I have been using Tirerack for 5+ years for all my vehicles and couldn't be happier. The added bonus of hazard protection is a lifesaver.
Have been using Tirerack for years. Always have what I need and shipping is quick.
I have purchased tires 2x from Tire Rack and overall the buying experience has been very good. However, they apparently lost my account information in the last year or so, which meant that I couldn't find info from my past purchases.
Love the road hazard warranty too! Good reviews as well. Sizing info is useful
No problem buying tires, but claim system didn't work at all
Lots of useful information on the website to make a purchase decision. Buying on-line was simple. Pick up at the distribution center was quick and hassle free.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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