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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always easy to use Tire Rack online ordering to get tires shipped where I want them for installation.
I was able to get the tires I needed and the road hazard included that really did cover the tire when we hit a piece of metal in the high way. Tire Rack provides great service and they have great prices!
Competitive prices, fast shipppng and I've never needed customer service but I'll bet that's good too. Love the amount of informative content from comparisons and reviews to videos demonstrating comprehensive tire tests. Good stuff
Order 90% of my tires from TR! They have rocked it every time!
Always a pleasure buying from you guys!
Good, no issues. Always get my tires with tire rack for years
Driving my car, hit a crater of a Rochester, NY pothole and blew a hole in the sidewall. Called in, and had a claim approved in less than 5 minutes
Thanks Tire Rack!
The website is easy to use. I got my tires from here. They fit my car.
I've ordered several sets of tires from tire rack and have always received them within 48 hrs! Also I accidently ordered the wrong tire size once and called them tires were already in route but dispatched cancelled them for me.
Last tone they were delivered to the wrong Pep Boys that won't happen again!
I loved the aspect of getting my tires at a great price. The fact that its only minutes away from my job is a huge plus!
2nd time ordering shipped to home I have my own installer. I love these guys I had to use customer service with my first order, very honest and helpful..
Easy online ordering, very reasonable prices and quick delivery! Great product! I will definitely refer you to my friends!
My rim came ahead of time it looks just like the other 3 I'm so happy I was able to buy one rim and I plan on buying more rims from this site. I highly recommend and give this site 10 stars.
Experience was satisfactory, have ordered before and will continue to
Great prices and much better than what I'd get charged for in tire shops! Realistically price across the board
The last time I purchased tires for my Highlander, I received them very fast through the US postal service.
My family was taking a long-distance vacation trip, and the vehicle encountered a pothole. The impact damaged the sidewall of one of the tires. The damage could not be repaired. Because the tires were purchased from Tire Rack they were covered by a two-year warranty against road hazard failure. I entered a claim which was promptly reviewed, and I received total reimbursement for a suitable replacement tire from a local vendor who didn't have access to the original tire model. I used the reimbursement to purchase the correct replacement tire from Tire Rack. Thank you Tire Rack!
I have been using Tire Rack for years and have always had a great experience. I call and talk with a sales representative who helps recommend the best tire for the best value. I will continue to use and recommend Tire Rack.
The best easy and cost effective the selection was good price point for what you looking for also the best I been using them for over 10yrs
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

