On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy process and check out process will use tire again and again
Tire Rack has a big selection and great prices with an easy to use interface.
Ok experience, but I had to explain to them that they mounted the wrong size tires on the staggered width wheels. They corrected it right away.
I'm a fan of easy! Tire Rack makes that possible with a seamless process to order tires, complete with recommendations and flexible payment options. Keep it up!
Ordered tires and wheels, all delivered on time and as described.
Step by step process went well; I wish there were more independent dealers
Purchased wheels, tires, shocks and springs - all perfectly matched and fit right.
It's very clear and well thought out.
Excellent scheduling services with independant installer and great customer services that ensured i put the right load rating on the car, i was impressed.
Excellent web site with great products pricing and selections. Great shopping experience.
Quick order! Easy transaction. Pickup was super easy…. In and out!
Good to compare. Can be hard to pick when so many good options.
I like getting the most value for my money and tire rack does just that. It is a one stop shop. The site allows me to filter on the items that mater most to me. It also has
a large amount of information regarding tire performance in a variety of conditions which I like.
Website is on point for selection. I added my vehicle and found the tires i needed really fast. Delivered to the nearest installer i chose and within few days brand new shoes installed on my ride.
The tire I purchased for my car was defective and the sidewall came apart at the seams after one year. I'm now without a car for 4 days until the replacement tire arrives. I purchased my fiance's tires and the installer overcharged us.
I ordered wheels a couple of times from Tire Rack and the experience has always been excellent. The wheels are quickly shipped to a great shop nearby and it's always been fantastic. Today I ordered another set of wheels and expect it all to go well.
Easy to find and order what I wanted.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and a member of our team will be reaching out.