Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,771 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Froylan F.
Unfollow Froylan F.
Share Review
Report Review

Excellent!
April 15, 2025

Amazing experience! My tires always arrive on time never late.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Excellent service and convenient
April 15, 2025

Great savings along with helpful reviews. Free shipping is an added value.

Date of experience: April 4, 2025
New Jersey
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Nice
April 15, 2025

You always have the details of the products you sell, make it east to make decisions

Date of experience: June 15, 2023
Kentucky
1 review
0 helpful votes
Follow Tyler F.
Unfollow Tyler F.
Share Review
Report Review

Great
April 15, 2025

Great quality of tires and great prices to choose from. Wide variety as well to choose between.

Date of experience: April 4, 2025
Colorado
1 review
0 helpful votes
Follow PAUL I.
Unfollow PAUL I.
Share Review
Report Review

I have used Tirerack multiple times, From shocks to tire, to wheels. Each experience is simple and I get exactly what I ordered. One time, like hitting a pot hole in CO. This monster blew out my tire (covered under warranty), and my shock, and broke my wheel. While I was unable to find the same shock KYB anywhere online, I contacted Tire racks Sales associate, Troy I believe and he was able to get my the exact part I needed, in a timely manner.

Date of experience: December 1, 2022
New Jersey
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Share Review
Report Review

Great service
April 15, 2025

Purchasing was quick and easy. Received items in less than a week.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
Follow Alfonso Z.
Unfollow Alfonso Z.
Share Review
Report Review

Easy website navigation
April 15, 2025

This is my third time buying from you including my family members.

Date of experience: December 30, 2021
Florida
1 review
0 helpful votes
Follow Horacio A.
Unfollow Horacio A.
Share Review
Report Review

Good
April 15, 2025

Only thing that I did not like was how the delivery person left tires sitting on my front yard. Very unprofessional!

Date of experience: February 1, 2025
California
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

Problems with recommended installers
April 15, 2025
Updated review

Some recommended installers refused service, as I can recall. I just discovered there was a $50 offer to me back then, I guess for the inconvenience, but hadn't used it and don't know if I can apply it to this purchase.

Date of experience: December 10, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.


Easy order prompt delivery
October 29, 2024
Previous review

It's easy to order from Tire Rack. They assist in everything from recommended selections to recommended installers. Prompt delivery. Besides, I hate physically shopping for tires. Always have.

Date of experience: October 18, 2024
Colorado
1 review
0 helpful votes
Follow Valentine W.
Unfollow Valentine W.
Share Review
Report Review

Long time customer
April 15, 2025

Fast, efficient, and knowledgeable service advisors if needed

Date of experience: April 4, 2025
Colorado
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Selection, Precision, Convenience
April 15, 2025

No other company has a wider selection of choices of tires. And I can have someone show up to my driveway and install them. What more do you want?

Date of experience: April 4, 2025
Maryland
1 review
0 helpful votes
Follow Pablo. K.
Unfollow Pablo. K.
Share Review
Report Review

On time accuracy was the most important thing it was on point thanks i hop this time will be the same.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
Follow Anand E.
Unfollow Anand E.
Share Review
Report Review

Easy to use website.
April 15, 2025

The website was easy. I had an easy time searching for tires.

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
Follow Jack M.
Unfollow Jack M.
Share Review
Report Review

PZero Cosra
April 15, 2025

Easy to use web site that found the right tires for the porsche

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
Follow RANDALL U.
Unfollow RANDALL U.
Share Review
Report Review

Fast shipping
April 15, 2025
Updated review

Found tires online. Saw some good prices on the rack so I visited your site and purchased 3 tires and now I'm buying a 4th.

Date of experience: March 31, 2025

SAW A LOW PRICE ADD ON GOOGLE AND CLICKED ON IT
April 10, 2025
Previous review

SAW A LOW PRICE ADD ON GOOGLE AND CLICKED ON IT.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
Follow Brandon C.
Unfollow Brandon C.
Share Review
Report Review

Manageable website
April 14, 2025

Always had wanted I wanted and needed at an affordable price

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Share Review
Report Review

Khumo on road ats
April 14, 2025

Found a great deal on these tires made an appointment at dicount tire paid for them on line. Very easy process love the tires

Date of experience: March 10, 2024
Colorado
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Consistent Great Service
April 14, 2025

There are several reasons that I appreciate Tire Rack - 1) A good selection of products that suit my needs. 2) An easy to navigate website with comparative specifications. 3) Pricing! 4) I really like the option of shipping to an address other than an installer.

Date of experience: October 10, 2019
Pennsylvania
1 review
0 helpful votes
Follow Cody E.
Unfollow Cody E.
Share Review
Report Review

Awsome
April 14, 2025

Easy to find what I want and it's free shipping also and always good quality

Date of experience: April 4, 2025
District of Columbia
1 review
0 helpful votes
Follow Ismail S.
Unfollow Ismail S.
Share Review
Report Review

I had a quick and seamless experience ordering a winter wheel set up for my brand new M340i xDrive

Date of experience: April 4, 2025