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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,736
shipping
28,700
quality
29,260
This company responds to reviews on average within 1 day

Instant Feedback

529,305 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Longtime Customer
April 17, 2026
Updated review

Easiest way to review, compare, and purchase quality tires. Convenient shipping to home, recommended installer, or personal installer.

Date of experience: April 7, 2026

Longtime Customer
May 19, 2025
Previous review

Easy to find the right tires for a good price and see reviews on brands and options before purchase. Can be shipped straight to installer of choice. Can compare installation pricing from different installers and schedule when purchasing tires.

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
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Road hazard is a bait and switch
April 17, 2026

Terrible experience with road hazard program. Got a flat away from home and replaced tire in emergency. Ridiculous number of hoops to get reimbursement, never actually got reimbursed. As a result of the first problematic claim, when 2x more tires failed, we opted not to file a claims.

Date of experience: July 1, 2025
Elise B. β€” TireRack Rep
1 hour ago

Hello Ruel, please accept our sincerest apologies for the frustration and inconvenience this situation has caused and a member of our team will be reaching back out to you directly.

New Hampshire
1 review
0 helpful votes
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Pleased
April 17, 2026

Tires and wheels are always perfectly balanced and shipped promptly with no damage.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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Very Satisfied
April 17, 2026

Order a set tires for my stock wheels. Arrived on time and in excellent condition. Ordered another set today for my aftermarket wheels. Hope this experience is just as good.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Always Top Notch
April 17, 2026

Love the in-depth test results that answer almost all your prepurchase questions. Also, the ability to compare 3 tires makes life so much easier to ensure you get the right fit.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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Tire rack does it again!
April 17, 2026
Updated review

I've been a customer of TireRack since I lived in South Bend, Indiana over thirty years ago. They were great then and even greater now as I just learned they own Dunn tire, which is 3 miles to my East or 3.1 miles to my West. Just brilliant.

Date of experience: April 7, 2026

Very easy process from selection to purchase.
November 24, 2025
Previous review

Always a good experience!

Date of experience: November 14, 2025
Florida
1 review
0 helpful votes
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Great helpful and easy
April 17, 2026
Updated review

Great helpful and easy. I was able to get my tires the next day!

Date of experience: April 7, 2026

Great and quick and easy to order
April 17, 2026
Previous review

Great and quick and easy to order

Date of experience: April 7, 2026
California
1 review
0 helpful votes
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Easy to browse and navigate through site
April 17, 2026
Updated review

Feedback on products help to make an informed decision.

Date of experience: April 7, 2026

Website is easy to navigate through and understand
December 16, 2025
Previous review

Website is easy to navigate through and understand.

Date of experience: December 5, 2025
New York
1 review
0 helpful votes
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Easy and fast
April 17, 2026
Updated review

My previous experience purchasing from here was great. I easily found what I was looking for, and it was delivered right away.

Date of experience: August 8, 2025

The great amount of information for each item they...
August 12, 2025
Previous review

The great amount of information for each item they sell has help in a big way on my decision making.

Date of experience: August 2, 2025
Ohio
1 review
0 helpful votes
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Great Store
April 17, 2026

I love the selection, availability, shipping and pricing. Got my tires fast for a good price. The Tire Rack testing is a great help when comparing tires and lets you see how the tires perform in dry and wet conditions as well as on the road.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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Love this store!
April 17, 2026
Updated review

I purchased 4 tires at a good price. The tires are still in great condition. I have to replace one due to a bubble that formed on the tire, but I don't think that has anything to do with the quality of the product. I think it is just dumb luck. - That being said, Tire Rack is allowing me to replace the tire and paying for it as well! Awesome customer service!

Date of experience: April 7, 2026

This was the easiest experience shopping for tires
May 28, 2025
Previous review

This was the easiest experience shopping for tires. I will update once I receive my shipment and they are installed. I will update a second time once I have been driving on them for a month.

Date of experience: May 18, 2025
Louisiana
1 review
0 helpful votes
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Fantastic customer service
April 17, 2026

I talked with Colton before placing my order and he was amazing and I was able to get my tires fix today. Fantastic customer service and I will be going back for any issues in the future.

Date of experience: April 7, 2026
North Carolina
1 review
0 helpful votes
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Great and easy purchase as always
April 17, 2026

I have ordered wheels and many sets of tires through TireRack.com and have no complaints at all. Great prices and fast shipping!

Date of experience: April 7, 2026
Virginia
1 review
0 helpful votes
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Awesome Service!
April 17, 2026
Updated review

Everything was smooth and easyβ€”completely stress-free. I was able to start my claim immediately. When I called in, the representative walked me through the process step by step, and I was able to follow along without any complications.
After placing my order, I received a call from Felix (I believe that was his name). He informed me that he had found the exact tire I had previously purchased. I wasn't able to locate the exact match on my end, so I chose a tire with the same brand and size. Felix went the extra mile to find the exact match for the other three tires, and I was so excited and grateful that he reached out.
I received the tire within two days and had it installed without any issues. This was truly the best experience ever!

Date of experience: March 31, 2026

Awesome service.
April 10, 2026
Previous review

No hassle. Easy. User friendly.

Date of experience: March 31, 2026
Indiana
1 review
0 helpful votes
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Great service
April 17, 2026

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Date of experience: April 7, 2026
Massachusetts
1 review
0 helpful votes
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The customer service is excellent!
April 17, 2026

All the tire options at competitive prices. Always take advantage of calling to talk to their customer service department before placing an order. They are super helpful.

Date of experience: April 7, 2026
Pennsylvania
1 review
0 helpful votes
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Tires arrive quickly and free shipping plus free road hazard

Date of experience: April 7, 2026
New Jersey
1 review
0 helpful votes
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Love it
April 17, 2026

I got multiple purchases from tire rack. It's my best place to get them. Deliveries are always on time and tires always live up to the quality as advertised.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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This is the second time I've had to replace one of the tires I recently purchased from tire rack.
The warranty is difficult to execute.
I think the tires should have been refunded without the obligation to purchase a replacement

Date of experience: April 7, 2026
Elise B. β€” TireRack Rep
11 hours ago

Thank you for contacting us, Andrew. We understand how frustrating unexpected tire damage can be and we will review and a member of our team will be reaching out to you directly.

New Jersey
1 review
0 helpful votes
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Love the easy to deciher research!
April 17, 2026

I really enjoy being able discover all the subtle differences in tire performance with your compressive ratings. Buying 2 new today. Purchased several times in the past, all with great outcomes.

Date of experience: April 7, 2026