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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,734
shipping
28,698
quality
29,258
This company responds to reviews on average within 1 day

Instant Feedback

529,257 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Love this store!
April 17, 2026
Updated review

I purchased 4 tires at a good price. The tires are still in great condition. I have to replace one due to a bubble that formed on the tire, but I don't think that has anything to do with the quality of the product. I think it is just dumb luck. - That being said, Tire Rack is allowing me to replace the tire and paying for it as well! Awesome customer service!

Date of experience: April 7, 2026

This was the easiest experience shopping for tires
May 28, 2025
Previous review

This was the easiest experience shopping for tires. I will update once I receive my shipment and they are installed. I will update a second time once I have been driving on them for a month.

Date of experience: May 18, 2025
Louisiana
1 review
0 helpful votes
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Fantastic customer service
April 17, 2026

I talked with Colton before placing my order and he was amazing and I was able to get my tires fix today. Fantastic customer service and I will be going back for any issues in the future.

Date of experience: April 7, 2026
North Carolina
1 review
0 helpful votes
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Great and easy purchase as always
April 17, 2026

I have ordered wheels and many sets of tires through TireRack.com and have no complaints at all. Great prices and fast shipping!

Date of experience: April 7, 2026
Virginia
1 review
0 helpful votes
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Awesome Service!
April 17, 2026
Updated review

Everything was smooth and easyβ€”completely stress-free. I was able to start my claim immediately. When I called in, the representative walked me through the process step by step, and I was able to follow along without any complications.
After placing my order, I received a call from Felix (I believe that was his name). He informed me that he had found the exact tire I had previously purchased. I wasn't able to locate the exact match on my end, so I chose a tire with the same brand and size. Felix went the extra mile to find the exact match for the other three tires, and I was so excited and grateful that he reached out.
I received the tire within two days and had it installed without any issues. This was truly the best experience ever!

Date of experience: March 31, 2026

Awesome service.
April 10, 2026
Previous review

No hassle. Easy. User friendly.

Date of experience: March 31, 2026
Indiana
1 review
0 helpful votes
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Great service
April 17, 2026

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Date of experience: April 7, 2026
Massachusetts
1 review
0 helpful votes
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The customer service is excellent!
April 17, 2026

All the tire options at competitive prices. Always take advantage of calling to talk to their customer service department before placing an order. They are super helpful.

Date of experience: April 7, 2026
Pennsylvania
1 review
0 helpful votes
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Tires arrive quickly and free shipping plus free road hazard

Date of experience: April 7, 2026
New Jersey
1 review
0 helpful votes
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Love it
April 17, 2026

I got multiple purchases from tire rack. It's my best place to get them. Deliveries are always on time and tires always live up to the quality as advertised.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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This is the second time I've had to replace one of the tires I recently purchased from tire rack.
The warranty is difficult to execute.
I think the tires should have been refunded without the obligation to purchase a replacement

Date of experience: April 7, 2026
Elise B. β€” TireRack Rep
6 hours ago

Thank you for contacting us, Andrew. We understand how frustrating unexpected tire damage can be and we will review and a member of our team will be reaching out to you directly.

New Jersey
1 review
0 helpful votes
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Love the easy to deciher research!
April 17, 2026

I really enjoy being able discover all the subtle differences in tire performance with your compressive ratings. Buying 2 new today. Purchased several times in the past, all with great outcomes.

Date of experience: April 7, 2026
New York
1 review
0 helpful votes
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Great tires option and fast shipping!
April 17, 2026
Updated review

The tires were ship fast. Receive them within 2 days, well package.

Date of experience: April 7, 2026

Fast shipping and reliable website
April 11, 2026
Previous review

Great customer service. Shipping was fast and tires came in excellent condition.

Date of experience: March 31, 2026
North Dakota
1 review
0 helpful votes
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More than 20 years of bussiness
April 17, 2026

Just a regular person trying to do the best for all the cars my family owns. I like the fact that I can choose based on ratings that are actually correct for all seasons, cars, and conditions. I tried locally, and they can not match. For my needs - two seasons, winter, summer, high performance, there is no better way than TR

Date of experience: April 7, 2026
Colorado
1 review
0 helpful votes
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Happy with TR
April 17, 2026

Good price, good tires, selection slim on true off road options

Date of experience: April 6, 2026
California
1 review
0 helpful votes
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Return customer
April 17, 2026

Tire rack allows me to review options and select tires based on my preferences, using helpful reviews by others without sales pressure.

Date of experience: April 6, 2026
Wisconsin
1 review
0 helpful votes
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Quick and easy ordering, large selection, great prices

Date of experience: February 1, 2026

Quick easy order, Thanks
January 10, 2026
Previous review

Quick easy order, Thanks

Date of experience: December 31, 2025
New York
1 review
0 helpful votes
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Love Tire Rack
April 17, 2026

Always an excellent experience with Tire Rack. After years of ordering tires from Tire Rack I decided to try another company a few months ago and it was a complete disaster. Tire Rack is my only choice moving forward.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Great communication, service and selection
April 17, 2026
Updated review

Have bought before and every time it was a very good experience. I had to send the tire to the dealership as my car was being worked on, but had an unfixable tire. Dealership wanted $292 to replace it and couldn't get this tire. So, I came to tire rack again and got the same price as last year.
The shipping took an extra day for some reason, but it was the transport company that delayed and not Tire Rack. Shipping was free, so wasn't a huge deal.

Date of experience: April 6, 2026

Easy to find my tire and navigate shipping
April 8, 2026
Previous review

Easy to find my tire and navigate shipping

Date of experience: March 28, 2026
Ohio
1 review
0 helpful votes
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I had no issues and I was able to select the exact tires i needed.

Date of experience: April 6, 2026
Utah
1 review
0 helpful votes
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Claims for Road Hazards
April 17, 2026

Absolutely the worst experience dealing with road hazard claims. I have to purchase again then wait almost 6 weeks to be refunded. I don't understand how it's customer convenient or even remotely progressive to force customers to repurchase then wait for compensation weeks later! The worst experience by far. Not to mention the tires purchased were highly rated and only turned out to be the weakest sidewalls ever known to tires. And I'm stuck with them unfortunately, learned my lesson for sure once I am able to I'm going back to in person purchasing, the absolute lack of empathy provided during my experience with purchasing tires online is disappointing

Date of experience: April 6, 2026
Elise B. β€” TireRack Rep
17 hours ago

Hi Daniel, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and will have reviewed and we will reach back out directly to you.

Kansas
1 review
0 helpful votes
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Tire Rack is the best.
April 17, 2026

Quality info, products, reviews. I've bought tires, brakes, suspension, wipers over 10+ years. The reviews have been accurate, the products well-priced, and the customer service outstanding.

Date of experience: April 6, 2026