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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I purchased 4 tires at a good price. The tires are still in great condition. I have to replace one due to a bubble that formed on the tire, but I don't think that has anything to do with the quality of the product. I think it is just dumb luck. - That being said, Tire Rack is allowing me to replace the tire and paying for it as well! Awesome customer service!
This was the easiest experience shopping for tires. I will update once I receive my shipment and they are installed. I will update a second time once I have been driving on them for a month.
I talked with Colton before placing my order and he was amazing and I was able to get my tires fix today. Fantastic customer service and I will be going back for any issues in the future.
I have ordered wheels and many sets of tires through TireRack.com and have no complaints at all. Great prices and fast shipping!
Everything was smooth and easyβcompletely stress-free. I was able to start my claim immediately. When I called in, the representative walked me through the process step by step, and I was able to follow along without any complications.
After placing my order, I received a call from Felix (I believe that was his name). He informed me that he had found the exact tire I had previously purchased. I wasn't able to locate the exact match on my end, so I chose a tire with the same brand and size. Felix went the extra mile to find the exact match for the other three tires, and I was so excited and grateful that he reached out.
I received the tire within two days and had it installed without any issues. This was truly the best experience ever!
All the tire options at competitive prices. Always take advantage of calling to talk to their customer service department before placing an order. They are super helpful.
Tires arrive quickly and free shipping plus free road hazard
I got multiple purchases from tire rack. It's my best place to get them. Deliveries are always on time and tires always live up to the quality as advertised.
This is the second time I've had to replace one of the tires I recently purchased from tire rack.
The warranty is difficult to execute.
I think the tires should have been refunded without the obligation to purchase a replacement
I really enjoy being able discover all the subtle differences in tire performance with your compressive ratings. Buying 2 new today. Purchased several times in the past, all with great outcomes.
The tires were ship fast. Receive them within 2 days, well package.
Great customer service. Shipping was fast and tires came in excellent condition.
Just a regular person trying to do the best for all the cars my family owns. I like the fact that I can choose based on ratings that are actually correct for all seasons, cars, and conditions. I tried locally, and they can not match. For my needs - two seasons, winter, summer, high performance, there is no better way than TR
Tire rack allows me to review options and select tires based on my preferences, using helpful reviews by others without sales pressure.
Quick and easy ordering, large selection, great prices
Always an excellent experience with Tire Rack. After years of ordering tires from Tire Rack I decided to try another company a few months ago and it was a complete disaster. Tire Rack is my only choice moving forward.
Have bought before and every time it was a very good experience. I had to send the tire to the dealership as my car was being worked on, but had an unfixable tire. Dealership wanted $292 to replace it and couldn't get this tire. So, I came to tire rack again and got the same price as last year.
The shipping took an extra day for some reason, but it was the transport company that delayed and not Tire Rack. Shipping was free, so wasn't a huge deal.
Easy to find my tire and navigate shipping
I had no issues and I was able to select the exact tires i needed.
Absolutely the worst experience dealing with road hazard claims. I have to purchase again then wait almost 6 weeks to be refunded. I don't understand how it's customer convenient or even remotely progressive to force customers to repurchase then wait for compensation weeks later! The worst experience by far. Not to mention the tires purchased were highly rated and only turned out to be the weakest sidewalls ever known to tires. And I'm stuck with them unfortunately, learned my lesson for sure once I am able to I'm going back to in person purchasing, the absolute lack of empathy provided during my experience with purchasing tires online is disappointing
Hi Daniel, thanks for reaching out. Weβre sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and will have reviewed and we will reach back out directly to you.
Quality info, products, reviews. I've bought tires, brakes, suspension, wipers over 10+ years. The reviews have been accurate, the products well-priced, and the customer service outstanding.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for contacting us, Andrew. We understand how frustrating unexpected tire damage can be and we will review and a member of our team will be reaching out to you directly.