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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Past buying experience always great!
Shipping to my installer is fantastic as well.
Always fast an direct service can depend on them to have what I need
Ordered tires and rims. Quick delivery and order was exactly as placed.
I had a few hang ups in the website where it took a little time to figure how to get to the next page.
My tires have always been delivered on time and have been up to expectations
Excellent and easy navigating ordering and instructions to order.
Always comes through for me and delivers quick to where ever i need
Always been a tire rack customer. The site and service is unique in the tire industry.
Easy ordering, fast shipping and great price. Also has convenient financing options with credit.
Always a good selection, lots of information, nice to have saved vehicles, pricing good.
Sales staff was very helpful and fast to respond. Thanks for your help
Excellent experience, ordered my tires and made my appointment. Tires got delivered in advance and I showed up for my appointment at 11pm and was driving away from tire shop on new tires before noon.
I prefer to pick my tires out without a service department representative trying to upsell everything. Tire Rack has made this option available for a long time and I'll continue to use this service.
Always a pleasure to deal with TireRack. Com. It was easy to find the right tires for my new "garage queen", a 30 years old BMW convertible.
I was able to find this rare tire in a rare size here - and at a great price.
It was great but this survey is pissing me off, I just want to buy the dam tires!
Your service is very convenient which makes things easy for me
I ordered tires and they came 2 days before the expected delivery date.
Have ordered tires 3 times now and will continue in the future. Very intuitive website that makes finding the right tires very easy. Im in another state and have always received my tires in less than 24 hours.
There's a reason I keep coming back here. The prices and services are fantastic. The ease of use and process makes it simple to shop for wheels and tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

