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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,169 reviews

We monitor reviews for authenticity

Wisconsin
2 reviews
0 helpful votes
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Repeat buyer
April 20, 2025

Past buying experience always great!
Shipping to my installer is fantastic as well.

Date of experience: April 9, 2025
Maryland
1 review
0 helpful votes
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Good
April 20, 2025

Always fast an direct service can depend on them to have what I need

Date of experience: April 9, 2025
New Jersey
1 review
0 helpful votes
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Easy and Fast
April 19, 2025

Ordered tires and rims. Quick delivery and order was exactly as placed.

Date of experience: October 10, 2022
Virginia
1 review
0 helpful votes
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Website Not to Friedly
April 19, 2025

I had a few hang ups in the website where it took a little time to figure how to get to the next page.

Date of experience: April 9, 2025
Oregon
1 review
0 helpful votes
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My tires have always been delivered on time and have been up to expectations

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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Excellent
April 19, 2025
Updated review

Excellent and easy navigating ordering and instructions to order.

Date of experience: April 9, 2025

Good website ordering
April 30, 2024
Previous review

Good website ordering.

Date of experience: April 20, 2024
Texas
1 review
0 helpful votes
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Great
April 19, 2025

Always comes through for me and delivers quick to where ever i need

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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Always been a tire rack customer. The site and service is unique in the tire industry.

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
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Easy
April 19, 2025

Easy ordering, fast shipping and great price. Also has convenient financing options with credit.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Always a good selection, lots of information, nice to have saved vehicles, pricing good.

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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Excellent service
April 19, 2025

Sales staff was very helpful and fast to respond. Thanks for your help

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
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Great website
April 19, 2025

I love how I put in the make model and year and it does the rest!

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Great service
April 19, 2025

Great service, easy to do. No issues. Everything went according to plan

Date of experience: April 9, 2025
Georgia
1 review
0 helpful votes
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Easy and affordable
April 19, 2025

Excellent experience, ordered my tires and made my appointment. Tires got delivered in advance and I showed up for my appointment at 11pm and was driving away from tire shop on new tires before noon.

Date of experience: April 15, 2025
New Jersey
1 review
0 helpful votes
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Convenient
April 19, 2025

I prefer to pick my tires out without a service department representative trying to upsell everything. Tire Rack has made this option available for a long time and I'll continue to use this service.

Date of experience: April 9, 2025
Maryland
1 review
0 helpful votes
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Quick search and easy selection
April 19, 2025
Updated review

Always a pleasure to deal with TireRack. Com. It was easy to find the right tires for my new "garage queen", a 30 years old BMW convertible.

Date of experience: February 10, 2025

A great price for a great product
February 21, 2025
Previous review

I was able to find this rare tire in a rare size here - and at a great price.

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Convenient
April 19, 2025
Updated review

It was great but this survey is pissing me off, I just want to buy the dam tires!

Date of experience: April 9, 2025

Convenient
March 16, 2025
Previous review

Your service is very convenient which makes things easy for me

Date of experience: March 6, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent selection and ease of ordering
April 19, 2025
Updated review

I ordered tires and they came 2 days before the expected delivery date.

Date of experience: April 9, 2025

Easy and quickly
August 17, 2024
Previous review

Easy and quickly

Date of experience: August 7, 2024
Mississippi
1 review
0 helpful votes
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Great service.
April 19, 2025

Have ordered tires 3 times now and will continue in the future. Very intuitive website that makes finding the right tires very easy. Im in another state and have always received my tires in less than 24 hours.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Great prices and service
April 19, 2025

There's a reason I keep coming back here. The prices and services are fantastic. The ease of use and process makes it simple to shop for wheels and tires.

Date of experience: November 26, 2024