Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,837
shipping
28,801
quality
29,361
This company responds to reviews on average within 1 day

Instant Feedback

531,043 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
Follow Glenn T.
Unfollow Glenn T.
Share Review
Report Review

Excellent website tire comparison resource.
April 28, 2025
Updated review

I've been ordering tires from Tire Rack for about 20 years.
I should be getting some kind of loyalty discount by now.
The intuitive website comparison makes choosing the best tires easy.

Date of experience: April 18, 2025

Everything was really easy & smooth
August 2, 2024
Previous review

Everything was really easy & smooth

Date of experience: July 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Megan K.
Unfollow Megan K.
Share Review
Report Review

Great customer service!
April 28, 2025

Felix was very helpful and very knowledgeable. Pricing is great!

Date of experience: April 18, 2025
Indiana
1 review
0 helpful votes
Follow Martin N.
Unfollow Martin N.
Share Review
Report Review

Maxxis Boat trailer tires
April 28, 2025

Good experience several years ago. Tires delivered on time. Had them installed and worked well on my boat trailer.

Date of experience: April 18, 2025
Michigan
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Road hazard
April 28, 2025
Updated review

Your road hazard coverage is thru a 3rd party vendor. It plainly sucks. Change the vendor or better, pull it back to covered (honored) and administered by Tire Rack.

Date of experience: January 1, 2020

Road Hazard
January 21, 2025
Previous review

Had a Blizzak tire failure. My experience with getting it replaced was easy. Pay for the replacement tire with Tire Rack. Wait for (not days, not weeks) months for your 3rd party vendor to refund me the cost of the replacement tire. Tire Rack really needs to pull that coverage back into Tire Rack and have the coverage in house.

Date of experience: January 11, 2025
Vermont
1 review
0 helpful votes
Follow Sam O.
Unfollow Sam O.
Share Review
Report Review

This website is consistently better than competitors. Shipping is fast and free.

Date of experience: April 18, 2025
Wyoming
2 reviews
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

It's too easy, Tnx!
April 28, 2025

I; ve purchased many tire/wheel combination sets. You make it easy!

Date of experience: April 18, 2025
New Hampshire
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Consistantly good
April 28, 2025

Always have the tires I want. With an easy to navigate website

Date of experience: April 18, 2025
North Carolina
1 review
0 helpful votes
Follow Neal O.
Unfollow Neal O.
Share Review
Report Review

Nice experience
April 28, 2025

Excellent experience when I purchased tires in the past. Very satisfied

Date of experience: April 18, 2025
Tennessee
1 review
0 helpful votes
Follow Chong B.
Unfollow Chong B.
Share Review
Report Review

Good prices.
April 28, 2025

Good pricing. Free delivery. Would buy again. Have always bought from TireRack and will continue to do so.

Date of experience: April 18, 2025
Tennessee
1 review
0 helpful votes
Follow Diane S.
Unfollow Diane S.
Share Review
Report Review

Best Tire Store in the Market!
April 28, 2025

Loved how it directed me to a local dealer. Plus the tires come with road hazard and free shipping

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
Follow Henry A.
Unfollow Henry A.
Share Review
Report Review

Only place to buy tires!
April 28, 2025

I have been using tirerack. Com since the late 80's when I was a tire salesman at a small tire store. Their customer service, selection, and price are second to none! Thanks for helping me with my tire and wheel needs for over 30 years!

Date of experience: June 14, 1999
Washington
1 review
0 helpful votes
Follow jeff V.
Unfollow jeff V.
Share Review
Report Review

Always a pleasure
April 28, 2025

When ordering tires only why do you keep asking for the vehicle information?
It's tires only.

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow Trecilda M.
Unfollow Trecilda M.
Share Review
Report Review

Easy peasy
April 28, 2025

Click and you're done. Easy buying the right tires. When you want quality you shop here.

Date of experience: April 18, 2025
Arkansas
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Super easy
April 28, 2025

Great price and shipping direct to the installer of my choice makes it super easy to get them mounted on my car.

Date of experience: April 18, 2025
District of Columbia
1 review
0 helpful votes
Follow Kenneth E.
Unfollow Kenneth E.
Share Review
Report Review

Easy
April 28, 2025

Easy to search compare and buy what I need. Best prices I've found online and customer service is quick to correct any issues.

Date of experience: April 18, 2025
Kansas
1 review
0 helpful votes
Follow Douglas L.
Unfollow Douglas L.
Share Review
Report Review

Great
April 28, 2025
Updated review

Always easy and fast to order through Tire Rack plus the great price is a big bonus.

Date of experience: April 18, 2025

Fast service fair prices
October 28, 2024
Previous review

My 4th Tire Rack order and I keep coming back. Their service when I had a road hazard claim was excellent.

Date of experience: October 18, 2024
Maryland
1 review
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Share Review
Report Review

Well priced, reliable tires
April 28, 2025

Sent to the AAA store to get installed, but realized it was cheaper at my mechanic so I manually loaded 4 tires into my Volvo and drove to my mechanic. This time I am sending directly to my mechanic.

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow Josue V.
Unfollow Josue V.
Share Review
Report Review

Reliable and fast delivery
April 28, 2025

Fast delivery, good pricing, customer service satisfaction.

Date of experience: April 16, 2025
Pennsylvania
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Web Site Design
April 28, 2025

I was going to order off Amazon, but their web site didn't go into enough detail to have confidence with the purchase. I ordered tires from your web site before, but was able to find tires else where for a bit less.

Date of experience: April 18, 2025
Vermont
1 review
0 helpful votes
Follow HOLLY B.
Unfollow HOLLY B.
Share Review
Report Review

A "topnotch" experience!
April 28, 2025

Placing the order was simple, and my tires arrived sooner than expected! I highly recommend Tire Rack for fair pricing, fast shipping, and excellent customer service [follow-up]!

Date of experience: April 22, 2025