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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've been ordering tires from Tire Rack for about 20 years.
I should be getting some kind of loyalty discount by now.
The intuitive website comparison makes choosing the best tires easy.
Felix was very helpful and very knowledgeable. Pricing is great!
Good experience several years ago. Tires delivered on time. Had them installed and worked well on my boat trailer.
Your road hazard coverage is thru a 3rd party vendor. It plainly sucks. Change the vendor or better, pull it back to covered (honored) and administered by Tire Rack.
Had a Blizzak tire failure. My experience with getting it replaced was easy. Pay for the replacement tire with Tire Rack. Wait for (not days, not weeks) months for your 3rd party vendor to refund me the cost of the replacement tire. Tire Rack really needs to pull that coverage back into Tire Rack and have the coverage in house.
This website is consistently better than competitors. Shipping is fast and free.
I; ve purchased many tire/wheel combination sets. You make it easy!
Always have the tires I want. With an easy to navigate website
Excellent experience when I purchased tires in the past. Very satisfied
Good pricing. Free delivery. Would buy again. Have always bought from TireRack and will continue to do so.
Loved how it directed me to a local dealer. Plus the tires come with road hazard and free shipping
I have been using tirerack. Com since the late 80's when I was a tire salesman at a small tire store. Their customer service, selection, and price are second to none! Thanks for helping me with my tire and wheel needs for over 30 years!
When ordering tires only why do you keep asking for the vehicle information?
It's tires only.
Click and you're done. Easy buying the right tires. When you want quality you shop here.
Great price and shipping direct to the installer of my choice makes it super easy to get them mounted on my car.
Easy to search compare and buy what I need. Best prices I've found online and customer service is quick to correct any issues.
Always easy and fast to order through Tire Rack plus the great price is a big bonus.
My 4th Tire Rack order and I keep coming back. Their service when I had a road hazard claim was excellent.
Sent to the AAA store to get installed, but realized it was cheaper at my mechanic so I manually loaded 4 tires into my Volvo and drove to my mechanic. This time I am sending directly to my mechanic.
I was going to order off Amazon, but their web site didn't go into enough detail to have confidence with the purchase. I ordered tires from your web site before, but was able to find tires else where for a bit less.
Placing the order was simple, and my tires arrived sooner than expected! I highly recommend Tire Rack for fair pricing, fast shipping, and excellent customer service [follow-up]!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

