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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Bought a set of wheels and tires to update my car. This was the easiest experience. When you order a tire and wheel package, they can ship it directly to your house with the tires already installed and balanced on the wheels. So easy!
I was looking for a new set of tires for my BMW G01 and stumbled upon this sale - three Pirellis P-Zero A/S for fraction of a cost. What a bargain! Now I just need to find the fourth tire somewhere else) Always check TireRack first when you need new tires!
I have ordered tires from Tire Rack for years with extreme satisfaction. I have had tires delivered to my address, a tire shop, and I have even picked them up from their warehouse outside of Savannah, Georgia. All have been outsanding experiences.
Buying the tires was easy, but shipping was not good delivered three days later. Tires were in Cheyenne, WY for 12 hours before being delivered. Do not like FedEx.
Easy to find and select tires. Great deal great tires and ease of purchase.
The last time I ordered tires, I ordered the wrong size. It was my fault, and tire rack swapped them out for the right ones with no extra charge…with a two day turnaround.
Great tire selection, easy to navigate system, super fast shipping. Come back all the time
Great above competition deserving of praise and much more continue with the spirit
Good optimum satisfaction above competition experience none like it keep up
Gill did a great job recommending a tire solution for me thank you
Great site, we liked having the comparisons between like tires
Great company very helpful I would definitely recommend him. The order came on time and was very pleased. Thanks.
Easy to Order. Easy user experience. Very easy to find the necessary information
Great pricing, mount and balance myself.
Past experience was painless and know what to expect from the tire rack!
Very easy to review, compare, and price out tires. I get to order the tires I want installed on my vehicle, and not the ones other installers have in stock, or are pushing on me. Tire Rack is my preferred Tire store. Chat folks are always very professional, knowledgeable and helpful.
Tires are reasonably priced, are sent to my installer for free, again, it's very easy to navigate and order from Tire Rack.
Quick and easy service and good prices and fast shipping every time
Quick, easy, and have a wide selection to choose from received tires in a timely manner and were exactly what I ordered
The tire finder is helpful, I had an idea of what I wanted but this helped confirm it by comparing to other options.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack. Com?