Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,811
shipping
28,775
quality
29,335
This company responds to reviews on average within 1 day

Instant Feedback

530,667 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Eric O.
Unfollow Eric O.
Share Review
Report Review

Tate was provided me the information that I needed to make an informed decision.

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

Wheels and tires made easy
May 2, 2025

Bought a set of wheels and tires to update my car. This was the easiest experience. When you order a tire and wheel package, they can ship it directly to your house with the tires already installed and balanced on the wheels. So easy!

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
Follow Kostia C.
Unfollow Kostia C.
Share Review
Report Review

I was looking for a new set of tires for my BMW G01 and stumbled upon this sale - three Pirellis P-Zero A/S for fraction of a cost. What a bargain! Now I just need to find the fourth tire somewhere else) Always check TireRack first when you need new tires!

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
Follow Melvin N.
Unfollow Melvin N.
Share Review
Report Review

My Go-to Tire Shopping
May 2, 2025

I have ordered tires from Tire Rack for years with extreme satisfaction. I have had tires delivered to my address, a tire shop, and I have even picked them up from their warehouse outside of Savannah, Georgia. All have been outsanding experiences.

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
Follow Martin H.
Unfollow Martin H.
Share Review
Report Review

New tires not delivered on time
May 2, 2025
Updated review

Buying the tires was easy, but shipping was not good delivered three days later. Tires were in Cheyenne, WY for 12 hours before being delivered. Do not like FedEx.

Date of experience: April 22, 2025
Elise B. TireRack Rep
12 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack. Com?


2005 corvette Front tires
April 22, 2025
Previous review

Easy to find and select tires. Great deal great tires and ease of purchase.

Date of experience: April 12, 2025
North Carolina
1 review
0 helpful votes
Follow Willie C.
Unfollow Willie C.
Share Review
Report Review

Someone was always able to answer all my questions and needs.

Date of experience: September 22, 2020
New York
1 review
0 helpful votes
Follow Carol X.
Unfollow Carol X.
Share Review
Report Review

So easy, no pressure
May 2, 2025

The last time I ordered tires, I ordered the wrong size. It was my fault, and tire rack swapped them out for the right ones with no extra charge…with a two day turnaround.

Date of experience: June 22, 2017
Texas
1 review
0 helpful votes
Follow Carrie E.
Unfollow Carrie E.
Share Review
Report Review

Great service
May 2, 2025

Great tire selection, easy to navigate system, super fast shipping. Come back all the time

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
Follow Dominic M.
Unfollow Dominic M.
Share Review
Report Review

Great
May 2, 2025
Updated review

Great above competition deserving of praise and much more continue with the spirit

Date of experience: April 14, 2025

Good
April 26, 2025
Previous review

Good optimum satisfaction above competition experience none like it keep up

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
Follow steven U.
Unfollow steven U.
Share Review
Report Review

Tire purchase decision
May 2, 2025

Gill did a great job recommending a tire solution for me thank you

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
Follow Alison N.
Unfollow Alison N.
Share Review
Report Review

Easy tado
May 2, 2025

Order tires & arrange delivery to desired destination for mounting on the vehicle is very easy. Thank You Tire Rack

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
Follow Benjamin Y.
Unfollow Benjamin Y.
Share Review
Report Review

Great site
May 2, 2025

Great site, we liked having the comparisons between like tires

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
Follow Samir D.
Unfollow Samir D.
Share Review
Report Review

New tires range Rover defender
May 2, 2025

Great company very helpful I would definitely recommend him. The order came on time and was very pleased. Thanks.

Date of experience: April 28, 2025
Virginia
1 review
0 helpful votes
Follow Mitchell Y.
Unfollow Mitchell Y.
Share Review
Report Review

Easy to Order
May 2, 2025

Easy to Order. Easy user experience. Very easy to find the necessary information

Date of experience: April 22, 2025
Arizona
1 review
0 helpful votes
Follow jeff P.
Unfollow jeff P.
Share Review
Report Review

Long time repeat customer!
May 2, 2025
Updated review

Great pricing, mount and balance myself.
Past experience was painless and know what to expect from the tire rack!

Date of experience: April 22, 2025

Repeat customer!
July 11, 2024
Previous review

Repeat customer!

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
Follow Alexander V.
Unfollow Alexander V.
Share Review
Report Review

Very easy to review, compare, and price out tires. I get to order the tires I want installed on my vehicle, and not the ones other installers have in stock, or are pushing on me. Tire Rack is my preferred Tire store. Chat folks are always very professional, knowledgeable and helpful.
Tires are reasonably priced, are sent to my installer for free, again, it's very easy to navigate and order from Tire Rack.

Date of experience: April 22, 2025
Massachusetts
1 review
0 helpful votes
Follow Jeremiah B.
Unfollow Jeremiah B.
Share Review
Report Review

Quick and easy
May 2, 2025

Quick and easy service and good prices and fast shipping every time

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
Follow Jerry N.
Unfollow Jerry N.
Share Review
Report Review

Easy transaction
May 2, 2025

Shipped fast and free, great deal, great price. Overall great experience

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
Follow Omar D.
Unfollow Omar D.
Share Review
Report Review

Easy and convenient
May 2, 2025

Quick, easy, and have a wide selection to choose from received tires in a timely manner and were exactly what I ordered

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow Dominic V.
Unfollow Dominic V.
Share Review
Report Review

Quick and easy order
May 2, 2025

The tire finder is helpful, I had an idea of what I wanted but this helped confirm it by comparing to other options.

Date of experience: April 21, 2025