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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,926 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Great
May 6, 2025
Updated review

Great I like to shop at tires rack because good quality tires and good price

Date of experience: April 26, 2025

I like to shop all the tires at Tire Rack
January 14, 2025
Previous review

I bought all my tires at Tire Rack I love it drive good good price I will buy again

Date of experience: January 3, 2025
Virginia
1 review
0 helpful votes
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Easy order entry and selection
May 6, 2025

The site is easy to navigate and submit orders.
Returning customer for the 3rd time

Date of experience: April 26, 2025
New York
1 review
0 helpful votes
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Great experience
May 6, 2025

I have been ordering from tire rack since 2013 and encouraged all my family members to shop with them as well. Always a good experience

Date of experience: April 26, 2025
Maryland
1 review
0 helpful votes
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Good
May 6, 2025

Easy ordering finding the right tires. -----------------

Date of experience: April 26, 2025
Indiana
1 review
0 helpful votes
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Super easy
May 6, 2025

Way easy no stress. Will use again for my other vehicles for sure

Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Winter tires
May 6, 2025

No problems, things worked out great. Service is good. Tires were good.

Date of experience: March 13, 2020
West Virginia
1 review
0 helpful votes
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Had a question on whether tire shaving was still available, as I was only replacing 2 tires on my AWD vehicle. Jax was quick to respond, and gave me step-by-step instructions on how to place order accordingly. Very happy!

Date of experience: October 26, 2024
Michigan
1 review
0 helpful votes
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Always fast shipping.
May 6, 2025

Always next day shipping to my zip code. It's nice to get tires and parts the quick to my door.

Date of experience: April 26, 2025
Kansas
1 review
0 helpful votes
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Best Price
May 6, 2025

Costco & local tire shops were more expensive
Installation also easy

Date of experience: April 26, 2025
Connecticut
1 review
0 helpful votes
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Easy to use with great ratings
May 6, 2025

I like the option to ship directly to an installer of your choice or pick up at the warehouse for a discount.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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You get what you pay for
May 6, 2025

The Tire Rack Experience is great and seemless so far but the tires i bought back in October of 2024 are already worn in April of 2025. Not unevenly worn either. My car is is great shape. The tires just wore at an aggressive rate. The were Pirellis on closeout for $143 ea which I thought was a steal but like I said you get what you pay for. I wont fault tire rack for that as they aren't the manufacture but I also can't give them a 5 star for that. I will give it one more shot on a different brand of tire.

Date of experience: October 21, 2024
Elise B. — TireRack Rep
12 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching back out.

Rhode Island
1 review
0 helpful votes
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Love TireRack!
May 6, 2025

Quality products and they do such a nice job with tire/wheel packages. Reps are so helpful and efficient if you do need support. Lastly, their recommended installers have done great work for us. No issues or reason to go back ever.

Date of experience: April 26, 2025
New Hampshire
1 review
0 helpful votes
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I ordered the wrong size tires and they took them back, paid for shipping and got me the size I needed quickly.

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Tire rack to me means quality products!
May 6, 2025
Updated review

Great experience online! Quality products that you can rely on!

Date of experience: September 26, 2019

Great transaction!
March 14, 2025
Previous review

Quick delivery and accurate description of item.
The best place for automotive products and tires.

Date of experience: March 13, 2025
Alabama
1 review
0 helpful votes
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Love Tire Rack!
May 6, 2025

This is the second time I have ordered and have no complaints!

Date of experience: April 1, 2022
Wisconsin
1 review
0 helpful votes
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Alway fast with great prices.
May 6, 2025

I have ordered several sets of tires and they have always been a good price with fast delivery. I have always found the reviews and ratings helpful and accurate. The last set on Continental tires that I put on my 2013 Tundra as good as the ratings and have been very happy with them.

Date of experience: July 15, 2023
Virginia
1 review
0 helpful votes
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Easy!
May 6, 2025

Easy to navigate Site / find tires that fit the model of my car and have a review breakdown of the performance is amazing

I tried to find a local place but it was a pain to try to find anything in stock the having to listen to someone try to convince me to buy what they had but wasn't what I wanted

Date of experience: April 26, 2025
New Hampshire
1 review
0 helpful votes
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I've made many purchases over the past several years and haven't had any problems.

Date of experience: April 26, 2025
New York
1 review
0 helpful votes
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Great service great tires
May 6, 2025

It was very great thank you guys for always being good to me thank you

Date of experience: April 26, 2025
Wyoming
1 review
0 helpful votes
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Found exactly what I wanted
May 6, 2025
Updated review

Was looking for a new line of the falken rt660+ tires for autocross racing use. They had them in stock. Here is the real amazing part I have them in just a few days.

Date of experience: April 26, 2025

So far so good lets see delivery time
May 4, 2025
Previous review

So far so good lets see delivery time

Date of experience: April 24, 2025