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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Good experience ordering through Tire Rack. It was easy to compare and find the right tire for my truck. Easily shipped tires to nearest tire service store, and had them installed with no issues.
Tires have always shown up on time and in good shape. Ordering was extremely easy. Have never had a problem.
Always easy to compare tire ratings and helpful charts to decide what I need.
Ordered in less than five minutes. I'm disappointed with Tire Track not using iD.Me
Discount Tire Direct used iD.Me for military discounts. Tire Rack should do the same
Have purchased all my tires for my 2010 GTI from tire rack. 5 sets over the past 15 years
My Experience With Tire Rack I Could Not Ask For Better From Start To Finish. I Have To Thank Jim For All His Help.
Big THANK YOU to Jim for all his help know how.
Long time customer. Tire Rack is a great place to get your tires.
Receive them like they said I would. This is why I hate doing surveys there's no reason why you have to leave 100 freaking characters to say great job okay Nice job of pissing me off. I will not recommend you guys now because you have to take these stupid surveys just when you want to say nice job and you just couldn't let it go. Ridiculous
Always a good experience; anytime I order tires for personal use, it's tire rack
Great rim... great rim and service thanks for making me type mote words
This was my first experience of ordering a tire online. My item was received undamaged and on time. Thanks Tire Rack! I shall see you again once I need more tires. Lol
Very good amazing tires for the price point. Would definitely buy tires from here again in the future.
Ordered and delivered as expected... no shipping charges!
Easy picks with great research and info
Please describe your previous experience: I ordered, paid, it came. Better than most.
Received the shocks buy UPS outer box in good condition. Bilstein boxes inside a bit busted up, but no damage to shocks. Bilstein should use stronger box. Shipping time was as promised, no troubles.
Will buy again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

