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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,812
shipping
28,776
quality
29,336
This company responds to reviews on average within 1 day

Instant Feedback

530,680 reviews

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Arizona
1 review
0 helpful votes
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Falken Wildpeak At4w
May 13, 2025

Good experience ordering through Tire Rack. It was easy to compare and find the right tire for my truck. Easily shipped tires to nearest tire service store, and had them installed with no issues.

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Great service
May 13, 2025

Tires have always shown up on time and in good shape. Ordering was extremely easy. Have never had a problem.

Date of experience: May 2, 2025
Washington
1 review
0 helpful votes
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Service
May 13, 2025

I scheduled a flat, nail repair att he Burien store, They are whata Las Schwab used to be! Quick, helpful and on time as scheduled.

Date of experience: May 2, 2025
Oregon
1 review
0 helpful votes
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Always easy to compare tire ratings and helpful charts to decide what I need.

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Fast delivery
May 13, 2025

Wheel and tire package excellent, fast delivery product as described

Date of experience: September 2, 2019
Utah
1 review
0 helpful votes
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Quick and Easy
May 12, 2025
Updated review

Ordered in less than five minutes. I'm disappointed with Tire Track not using iD.Me

Date of experience: May 2, 2025

Discount Tire Direct used iD.Me for military discounts
November 9, 2024
Previous review

Discount Tire Direct used iD.Me for military discounts. Tire Rack should do the same

Date of experience: October 29, 2024
New Jersey
1 review
0 helpful votes
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Have purchased all my tires for my 2010 GTI from tire rack. 5 sets over the past 15 years

Date of experience: May 2, 2020
Canada
1 review
0 helpful votes
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Easy Choice
May 12, 2025
Updated review

My Experience With Tire Rack I Could Not Ask For Better From Start To Finish. I Have To Thank Jim For All His Help.

Date of experience: May 2, 2025

Big THANK YOU to Jim for all his help know how
May 3, 2025
Previous review

Big THANK YOU to Jim for all his help know how.

Date of experience: April 23, 2025
Virginia
1 review
0 helpful votes
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Efficient
May 12, 2025

Exactly what I ordered without delay. Quality product. Plan to order again

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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Hppy customer
May 12, 2025

Long time customer. Tire Rack is a great place to get your tires.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Always fast delivery and the few times I have had to use the road hazard warranty, it was never a problem.

Date of experience: January 15, 2024
Utah
1 review
0 helpful votes
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Receive them like they said I would. This is why I hate doing surveys there's no reason why you have to leave 100 freaking characters to say great job okay Nice job of pissing me off. I will not recommend you guys now because you have to take these stupid surveys just when you want to say nice job and you just couldn't let it go. Ridiculous

Date of experience: May 8, 2025
Texas
1 review
0 helpful votes
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Quick and easy
May 12, 2025

Always a good experience; anytime I order tires for personal use, it's tire rack

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Very good
May 12, 2025

Very good very good great prices greta prices very good bravo

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Rim last week
May 12, 2025

Great rim... great rim and service thanks for making me type mote words

Date of experience: April 25, 2025
North Carolina
1 review
0 helpful votes
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First timer!
May 12, 2025

This was my first experience of ordering a tire online. My item was received undamaged and on time. Thanks Tire Rack! I shall see you again once I need more tires. Lol

Date of experience: May 8, 2025
Cyprus
1 review
0 helpful votes
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Tires
May 12, 2025

Very good amazing tires for the price point. Would definitely buy tires from here again in the future.

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Good service
May 12, 2025
Updated review

Ordered and delivered as expected... no shipping charges!

Date of experience: May 2, 2022

Easy picks with great research and info
June 15, 2024
Previous review

Easy picks with great research and info

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Feedback title
May 12, 2025
Updated review

Please describe your previous experience: I ordered, paid, it came. Better than most.

Date of experience: December 16, 2024

Simple, direct, and efficient
August 17, 2024
Previous review

Simple, direct, and efficient.

Date of experience: August 7, 2024
New York
2 reviews
0 helpful votes
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Mostly all good.
May 12, 2025

Received the shocks buy UPS outer box in good condition. Bilstein boxes inside a bit busted up, but no damage to shocks. Bilstein should use stronger box. Shipping time was as promised, no troubles.
Will buy again.

Date of experience: May 9, 2025