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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Pretty good, wouldn't let me select the wheels and tires i wanted so i had to work around their system in order to get the size i wanted. Which was actually really annoying because they refused to put the correct tire air pressure sensors in the wheels. Actually 2 stars. Now i have a dash light on in my car and the only reason is they refused to do what i wanted. Wheels and tires are cool tho. Now i have a tire rack credit card tho. YOLO
Ordered tires and they arrived in a timely fashion. They look awesome. Can't wait to get them mounted.
Always quality products and easy to order. I have had a lot of great previous experiences
Easy to use website. Great sale price. Quality parts. Highly recommended
Got some track tires on sale. I look forward to getting out there with them.
Always easy and simple to navigate the website and even the the road hazard warranty. The claims peeps were great as well.
TR is always quick and easy to find and order a tire very user friendly
Everything went smoothly and we got a good price and service on our tires
Over the years, the tire rack has delivered quality tires at fair prices for all of my vehicles.
I had a couple questions about my tires and i called the customer service phone number and spoke to ozzy. He was such a big help 10/10 give him a raise.
Thank you for being awesome and making my shopping easier! Super cool!
After a brief wait on the phone, I was helped and handled within 3 minutes or less! Unbelievable how much of a breeze it was to exchange tires due to myself ordering the wrong size.
Have probably ordered 6 sets of tires (or possibly more) over the years from Tire Rack... have always had a great experience!
Tires arrived quickly and at a excellent price Was using an APO address and they still made it faster than Amazon!
Have purchased multiple sets of tires at tirerack.com. Never a bad experience.
Tire Rack has great products and fast service at a competitive
My multiple experiences over 40 years with Tire Rack always bring me back!
Good experience every time I need to purchase tires thank you
Good options. Good prices. Great website. I have used TireRack for about 18 years!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

