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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,695
shipping
28,659
quality
29,219
This company responds to reviews on average within 1 day

Instant Feedback

528,593 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Great
June 6, 2025
Updated review

Great, easy to re order, your history is always there; and that helps when you have multiple vehicles.

Date of experience: May 27, 2025

Good
November 6, 2024
Previous review

Good relationship for years, the process simple, and your history is stored for years.

Date of experience: October 27, 2024
Nebraska
1 review
0 helpful votes
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Tire Rack Info is 5-Stars
June 6, 2025

The amount of information Tire Rack provides with their video reviews, customer reviews, the categories in the reviews and tire descriptions is priceless when it comes to shopping for tires.

Many online shops don't have a "snow" category for customer reviews but living in a region of the country that can see larger amounts of snow this is an important part of tire research for me.

Date of experience: May 27, 2025
Ohio
1 review
0 helpful votes
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Replacement with a smile
June 6, 2025

I ordered the wrong rotor. TR took the unused rotor back - no problem.

Date of experience: May 27, 2025
West Virginia
1 review
0 helpful votes
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Great Experience
June 6, 2025
Updated review

I can always find what I need at a great price and shipping is often free

Date of experience: May 27, 2025

Delivered on time
May 27, 2025
Previous review

I ordered my brake pads and rotors and they arrived a few days later... easy peasy That's what's nice about the entire experience, its easy

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Easy to use
June 6, 2025

Easy website, great selection, fast shipping. Would use again!

Date of experience: May 27, 2025
Maryland
1 review
0 helpful votes
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It was overall a smooth experience as well. Ordering the same tire time after time.

Date of experience: September 17, 2024
New Jersey
1 review
0 helpful votes
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Best prices and speedy delivery
June 6, 2025

Very happy shopping here I will be shopping here in the future.

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Good Business
June 6, 2025

Easy and well priced experience. Great selection and well described products.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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Tire Purchase
June 6, 2025

All current and previous purchases went well without concerns

Date of experience: May 26, 2025
Arizona
1 review
0 helpful votes
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It's gut
June 6, 2025

Had to replace my stretched tires on my ep3 civic, got them cheap and on time and got them installed by pep boys easily.

Date of experience: May 26, 2023
New York
1 review
0 helpful votes
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The tires seem new from tire rack but one tire have a slow leak every two days I have to give it air

Date of experience: December 20, 2024
Michigan
1 review
0 helpful votes
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💯 Great Purchase
June 6, 2025

Fast shipping, tires are great. Pirelli scorpion AS plus 3, discount tire was recommended by tire rack and service there was 💯 and quick … 1st time purchase through tire rack and I'll deff be back for some new rims …

Date of experience: June 2, 2025
Colorado
1 review
0 helpful votes
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Purchased Custom set of Wheel and Tire Combination for my Jeep Grand Cherokee,
Change the whole persona of the vehicle.

Date of experience: July 2, 2022
Massachusetts
1 review
0 helpful votes
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Good service
June 6, 2025

Good service and good range of tires and easy to order today!

Date of experience: May 27, 2022
Japan
1 review
0 helpful votes
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Great communication! Fast returns too
June 6, 2025
Updated review

As the title says, I had to replace an order and the communication was excellent.

Date of experience: May 20, 2025

Easy to search and compare tires
May 28, 2025
Previous review

Easy to search and compare tires

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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Reasons to love this place!
June 6, 2025

Always good prices, great shipping time, love the free shipping. I have not had any issues yet so I can't speak on how well they resolve issues but like I said I haven't had a single one. They have a massive amount of inventory. I like flipping cars on the side and a decent set of tires at a good price is what I look for and I can find quality at a good price here.

Date of experience: May 26, 2025
Nevada
1 review
0 helpful votes
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Competent and friendly
June 6, 2025

I opted for the self pickup in Sparks as I'm only about 20 miles away. They made it quick and easy. Great price on six Goodyear Wrangler Workhorse HT tires. Excellent ride on a Mercedes-Benz motorhome.

Date of experience: July 17, 2024
Rhode Island
1 review
0 helpful votes
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Tire rack experience
June 6, 2025

I ordered the tires and they arrived in a timely manner very satisfied. I would recommend tire rack to anyone.

Date of experience: June 2, 2025
Michigan
1 review
0 helpful votes
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Love the reviews
June 6, 2025

Easy to cross shop and understand true differences from brand to brand in the same category. Sometimes, 5% more performance is worth a 10% price premium. It's nice to have data to make a decision this way.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Good assistance.
June 6, 2025

Solid assistance, took care of commercial trash and made sure all tires taken care of

Date of experience: May 26, 2025