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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great, easy to re order, your history is always there; and that helps when you have multiple vehicles.
Good relationship for years, the process simple, and your history is stored for years.
The amount of information Tire Rack provides with their video reviews, customer reviews, the categories in the reviews and tire descriptions is priceless when it comes to shopping for tires.
Many online shops don't have a "snow" category for customer reviews but living in a region of the country that can see larger amounts of snow this is an important part of tire research for me.
I ordered the wrong rotor. TR took the unused rotor back - no problem.
I can always find what I need at a great price and shipping is often free
I ordered my brake pads and rotors and they arrived a few days later... easy peasy That's what's nice about the entire experience, its easy
Easy website, great selection, fast shipping. Would use again!
It was overall a smooth experience as well. Ordering the same tire time after time.
Very happy shopping here I will be shopping here in the future.
Easy and well priced experience. Great selection and well described products.
The tires seem new from tire rack but one tire have a slow leak every two days I have to give it air
Fast shipping, tires are great. Pirelli scorpion AS plus 3, discount tire was recommended by tire rack and service there was 💯 and quick … 1st time purchase through tire rack and I'll deff be back for some new rims …
Purchased Custom set of Wheel and Tire Combination for my Jeep Grand Cherokee,
Change the whole persona of the vehicle.
Good service and good range of tires and easy to order today!
As the title says, I had to replace an order and the communication was excellent.
Always good prices, great shipping time, love the free shipping. I have not had any issues yet so I can't speak on how well they resolve issues but like I said I haven't had a single one. They have a massive amount of inventory. I like flipping cars on the side and a decent set of tires at a good price is what I look for and I can find quality at a good price here.
I opted for the self pickup in Sparks as I'm only about 20 miles away. They made it quick and easy. Great price on six Goodyear Wrangler Workhorse HT tires. Excellent ride on a Mercedes-Benz motorhome.
I ordered the tires and they arrived in a timely manner very satisfied. I would recommend tire rack to anyone.
Easy to cross shop and understand true differences from brand to brand in the same category. Sometimes, 5% more performance is worth a 10% price premium. It's nice to have data to make a decision this way.
Solid assistance, took care of commercial trash and made sure all tires taken care of
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

