Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Delivered quality with great prices on time ad promised! First choice!
Its always my go-to when shopping for tires. Between the selection, availability, and, the free shipping to my house, Tire Rack is the only way I buy tires.
Best Tire Choices and Pricing. Quick delivery.Have used this Compant before, as well as have a set of Custom Rims also. Well made
I've ordered from Tire Rack for 4 different vehicles. Great selection and prices. Customer service is exceptional.
I've used Tire Rack for the last four tire purchases. Every time I've received excellent customer service. Great products. The ease and efficiency of their warehouse is incredible.
Informative. Helps with getting the right tire easy and matching to the car
I was able to order my tire & they shipped it to a local center. Everything was as ordered, described & on time. I was able to have my new tire purchased, delivered & installed in 2 days. Thats quick service. Thanks
Always great experience when ordering from Tire rack. Always
My previous experience with Tire Rack was outstanding. And I still have the tires on my vehicle.
The process you have in place is very easy to understand and shop. I had tried your competitor and they were well I can't say that so I will leave it alone. Ps: Thanks
Excellent service from the representative to find a pair of these tire as they are out of production and I needed to match the rears that were replaced last year. Quality service and very Prompt delivery. Great Job Tire Rack!
I much rather deal with an agent as opposed to going through the website as the installation inquiry made the process much more difficult.
Very pleasant and informative. Getting the tire was very quick and easy. The rep that brought the tire out was very friendly & upbeat.
Consistently good experience - competitive pricing, easy web interface, and quick shipment/delivery
I had seeked to finding the highest quality tire, source and best price. This has always been with Tire-rack.com GREAT JOB!
Ordered expensive tires. Had a delivery issue with the location I selected. I contacted them directly, and they were able to change the location, that day, and I received my tires within 24 hours. I was very happy with thier customer service, and they have a great selection of high end tires.
I've have purchased 5 or 6 times from TireRack. Always a great experience. Wide range of options. Competitive prices. FAST shipping! Easy to use website. Haven't used the mobile installation yet, but probably next time!
Easy great service and reasonable pricing yes
Yes yes yes yes yes yes
Reasonable pricing, lots of options. I always find something good. Third time using the site.
This is the second time i've used Tire Rack to purchase tires. Better service than you will find at any dealer service center.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

