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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,841
shipping
28,805
quality
29,365
This company responds to reviews on average within 1 day

Instant Feedback

531,104 reviews

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New Jersey
1 review
0 helpful votes
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Simple and Efficient
June 19, 2025

I ordered a set of wheels and tires from Tire Rack. They delivered them to my installer and were mounted on my car the next day.

Date of experience: June 9, 2025
Tennessee
1 review
0 helpful votes
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Have been using Tire Rack for new tires for over 20 years on all my cars.

Date of experience: June 9, 2025
Georgia
1 review
0 helpful votes
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None
June 19, 2025

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Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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Easy
June 19, 2025

The tire selection assistance is very easy and I've had good success with it.

Date of experience: June 9, 2025
Kentucky
1 review
0 helpful votes
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Really easy
June 19, 2025
Updated review

Great tires at a great price, have used Tire rack multiple times in the past.

Date of experience: June 9, 2025

Nice tires
February 21, 2025
Previous review

Always good tires at a good price, have used many times in the past.

Date of experience: February 11, 2025
Connecticut
1 review
0 helpful votes
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So easy
June 19, 2025

Easy to find the right tire with excellent information on each

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Very easy and affordable
June 19, 2025

It is so easy to order your tires online and have them delivered to your auto repair shop that you prefer.

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Great service!
June 19, 2025

Always good, I have been using tire rack for over 25 years. They provide me with the best price and service.

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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Overall is was a goof experiance
June 19, 2025
Updated review

Made a warranty claim for a tire that needed to be replaced due to pothole damage. Called customer support and they were very helpful. Explained the process and the next steps i needed to perform in order to complete the claim. Overall very smooth. Received reimbursement short time later.

Date of experience: March 11, 2025

Great company to deal with
March 20, 2025
Previous review

I regularly buy my tires and other items from Tire Rack. Great pricing and service.

Date of experience: March 10, 2025
Arizona
1 review
0 helpful votes
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Quality products, great selections, fast and easy to order online, if I need help I can always reach a sales person. Fast delivery

Date of experience: June 9, 2025
West Virginia
1 review
0 helpful votes
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Easy Ordering
June 19, 2025

This process is so easy. Beats calling the store and waiting for someone to price your tires.

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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Love the studding service you also provide. Not many areas in our country will provide this service anymore.

Date of experience: June 9, 2025
Illinois
1 review
0 helpful votes
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Tire Rack is outstanding
June 19, 2025

I have used them for years and I keep going back for all my tires.

Date of experience: June 9, 2025
Colorado
1 review
0 helpful votes
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My Go-To Place for tires
June 19, 2025

Always a great experience and a great wealth of knowledge available. Add in great selection and price, and that is why I shop here.

Date of experience: June 9, 2025
Texas
1 review
0 helpful votes
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Great Service
June 19, 2025

Quick and painless. Lots of in stock products to compare and choose from.

Date of experience: June 9, 2025
Illinois
1 review
0 helpful votes
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Great service
June 19, 2025
Updated review

Overall excellent service. Tires were delivery on time to my other party without any problems.Tires were the correct brand and size

Date of experience: June 9, 2025

Quick and easy
June 9, 2025
Previous review

Quick and easy

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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TireRack tire tests are a valuable resource, as is the tire comparison tool. They make it easy to evaluate tradeoffs among various tires and choose the one that best meets my needs. Also, TireRack staff provided quick answers (within a couple of minutes) to my questions about which size tires would fit my car. I ordered tires on Monday; they were delivered to the installer on Tuesday.

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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Great online retailer
June 19, 2025
Updated review

Easy to navigate website, once vehicle info is entered, the website selects the tires / wheels that would fit, which is convenient. Many options available, promotional prices competitive.

Date of experience: June 9, 2025

Nothing negative to report, quick & easy
October 3, 2024
Previous review

Nothing negative to report, quick & easy

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Easy purchase
June 19, 2025

Got on picked out the tires that fit my budget and purchase them. It was easy.

Date of experience: June 9, 2025
Georgia
1 review
0 helpful votes
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Easy to use
June 19, 2025

Also easy to use and very convenient. I also appreciate the ease of scheduling an install with a local shop so that I can work with my schedule. I even appreciate that you all offer mobile installation.

Date of experience: June 9, 2025