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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I ordered a set of wheels and tires from Tire Rack. They delivered them to my installer and were mounted on my car the next day.
Have been using Tire Rack for new tires for over 20 years on all my cars.
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Great tires at a great price, have used Tire rack multiple times in the past.
Always good tires at a good price, have used many times in the past.
It is so easy to order your tires online and have them delivered to your auto repair shop that you prefer.
Always good, I have been using tire rack for over 25 years. They provide me with the best price and service.
Made a warranty claim for a tire that needed to be replaced due to pothole damage. Called customer support and they were very helpful. Explained the process and the next steps i needed to perform in order to complete the claim. Overall very smooth. Received reimbursement short time later.
I regularly buy my tires and other items from Tire Rack. Great pricing and service.
Quality products, great selections, fast and easy to order online, if I need help I can always reach a sales person. Fast delivery
This process is so easy. Beats calling the store and waiting for someone to price your tires.
Love the studding service you also provide. Not many areas in our country will provide this service anymore.
I have used them for years and I keep going back for all my tires.
Always a great experience and a great wealth of knowledge available. Add in great selection and price, and that is why I shop here.
Overall excellent service. Tires were delivery on time to my other party without any problems.Tires were the correct brand and size
TireRack tire tests are a valuable resource, as is the tire comparison tool. They make it easy to evaluate tradeoffs among various tires and choose the one that best meets my needs. Also, TireRack staff provided quick answers (within a couple of minutes) to my questions about which size tires would fit my car. I ordered tires on Monday; they were delivered to the installer on Tuesday.
Easy to navigate website, once vehicle info is entered, the website selects the tires / wheels that would fit, which is convenient. Many options available, promotional prices competitive.
Nothing negative to report, quick & easy
Got on picked out the tires that fit my budget and purchase them. It was easy.
Also easy to use and very convenient. I also appreciate the ease of scheduling an install with a local shop so that I can work with my schedule. I even appreciate that you all offer mobile installation.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

