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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,797
shipping
28,761
quality
29,321
This company responds to reviews on average within 1 day

Instant Feedback

530,340 reviews

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Pennsylvania
1 review
0 helpful votes
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Great tires
June 27, 2025

Great tires, loved that we could do affirm to handle payments instead of doing it in a lump sum

Date of experience: November 17, 2024
Georgia
1 review
0 helpful votes
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Superb service and great prices
June 27, 2025
Updated review

This is approximately the 15th or 16th time I have ordered from TireRack. Each time I have gotten superb results finding choices the car dealership's tell me are unavailable. Apparently the car dealerships for a BMW a Nissan have not heard of TireRack. Regardless, each time I was able to send the tires directly to the dealerships for mounting. Typically everything arrives within a 2-4 day period. The prices are typically a third less than local tire dealerships would charge.

Date of experience: June 17, 2025

OUTSTANDING prices and reviews
June 19, 2025
Previous review

Always on time, what I want at reasonable prices, easy to find what I want even if unusual sizes for car.

Date of experience: June 8, 2025
Kentucky
1 review
0 helpful votes
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Prompt service
June 27, 2025

Tires delivered as promised. Follow Up on shipping is helpful.

Date of experience: May 1, 2024
Texas
1 review
0 helpful votes
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A+++ Customer Service & A Trusted Recommendation!
June 27, 2025
Updated review

My dad—retired military and the ultimate expert in all things car-related—recommended Tire Rack when it was time for me to purchase new tires. As his daughter and a self-proclaimed daddy's girl, I listened (of course!).

Originally, I ordered tires that turned out to be the wrong size (oops!), but true to form, Daddy knew best and caught the mistake when he went to put them on. Thankfully, Tire Rack made the return process incredibly smooth—honestly, some of the best customer service I've experienced. They helped me get the correct tires with zero hassle.

The right fit, the right support, and a company I'll be using again. Highly recommend!

Date of experience: March 14, 2025

Easy to navigate
March 22, 2025
Previous review

Easy to navigate - great prices

Date of experience: March 11, 2025
New York
1 review
0 helpful votes
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Tire
June 27, 2025

Great - quick and easy to order…availability and timely delivery

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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Very Good. They always have the tires I need or want in stock and the delivery time is very good. Many times delivered the next day.

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Website frustration
June 27, 2025

Historically i ordered by phone with excellent results; this time by website and it has been very frustrating and incredibly time consuming

Date of experience: June 17, 2025
Louisiana
2 reviews
0 helpful votes
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Good
June 27, 2025

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Date of experience: June 17, 2025
Wisconsin
1 review
0 helpful votes
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I'm a pretty big fan of tire rack. I tend to do 100% of my tire research and purchases here. No one beats their selection, customer service and pricing.

Date of experience: June 17, 2025
New York
2 reviews
0 helpful votes
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Fast and easy
June 27, 2025

I love tire rack because they have a lot of options for tires and ways to pay! They make it affordable for everyone! You also get your product right away!

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Never an issue with tire rack. Keep up the good work guys.
Thank you!

Date of experience: June 17, 2025
Pennsylvania
1 review
0 helpful votes
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It's always easy to use Tire Rack and ordering was has been made easier. The authorized installers are also top notched! I have yet to rate this new installer called ETD in Lyndhurst, NJ as soon as I get my new tires delivered.

Date of experience: June 17, 2025
New York
1 review
0 helpful votes
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Great
June 27, 2025

Great my experience was great. Was such a great thing. Easy and flawless. Thank you very much. Have a great day.

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Tires for my model Y.
June 27, 2025

This was an amazingly efficient tire purchasing process! Thank you for this fantastic opportunity.

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Great price
June 27, 2025

Very easy to use. I have used them a handful of times for all of our vehicles

Date of experience: June 17, 2025
Illinois
1 review
0 helpful votes
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Always satisfied'
June 27, 2025

Super easy to use site. Been buying tires and wheels here for more than 20 years and have never been disapointed.

Date of experience: June 17, 2025
Rhode Island
1 review
0 helpful votes
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Good Tires Good Prices
June 27, 2025

My Tirss Came in Early everything was Packed Good. Tires were Not all squeezed Tovether like Some Places do!. They were all in Separarte boxes. Very Good!

Date of experience: May 12, 2024
California
2 reviews
0 helpful votes
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Painless
June 27, 2025

Website is easy to navigate, good product descriptions, order process is straightforward, fast shipping. There isn't anything to dislike.

Date of experience: June 17, 2025
Missouri
1 review
0 helpful votes
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Love buying wheel/tire packages on Tire Rack!
June 27, 2025
Updated review

The online configurator is great! The free mounting and balance with included hardware is a huge plus.

Date of experience: June 16, 2025

Best place to buy a wheel/tire package
March 27, 2025
Previous review

I really like how Tire Rack makes sure your package will fit and they include lugs/rings.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Great process
June 27, 2025

Went really well, ordered tires for my corvette. Great ratings and looking forward to the tires arriving.

Date of experience: June 16, 2025