On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Local warehouse makes for fast delivery. The fact that they have tires in stock for my 75 year old classic is amazing.
Can't beat the price, service and selection! Will buy again from Tire Rack!
Fast delivery, good selection available, very competitive prices
I spoke to two of your people. Both were rude and inattentive to my concerns.
Been ordering sport and performance tires for years... can't beat the prices!
Very fast delivery and also the best price. Very good tires!
I ordered my first full set of brand new Perrelli tires from y'all, and I had no issues the entire 5 years; also, the order process and delivery time was excellent. Here we are again 5 years later and I just purchased a new set! Thank you.
Easy and quick to order tires! Good prices and selection. Lots of specifications and data available on the tire choices. Much easier than going to a tire store!
Customer service is great had a problem and it was fixed immediately blew my mind
Easy and fast and product was what I expected. One tire formed a bubble within about two years but other than that they were good tires.
I order all my tires from Tire Rack. Customer support is fantastic and deliveries are always prompt! Thanks, Tire Rack!
This is my 4th set of tires ordered through the years, every experience has been simple, efficient and consistent.
Always simple, easy and user friendly. Plenty of user information and feedback
Very easy to order, they make it easy with inputting your vehicle to make sure you get the right tire size and compatibility for your vehicle.
Easy, convenient, quick, high quality, and amazing road hazard warranty.
Nail in tire near sidewall and could NOT be repaired. Had to get one new tire under warr6
Ordered tires and they were delivered the next day without issue.
Had the product I needed in stock and delivers quickly. Much easier to navigate this site vs the competitors and there are usually more options to fit your needs.
Just as good as the first time i purchased from Tire Rack. Great prices almost half of what dealer quoted.
Purchased my 18" wheels and tires from you. Awesome experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Larry, I’m really sorry to hear about your frustrating experience with our team. Offering attentive and respectful service is very important to us, and your feedback shows we missed the mark—thank you for bringing this to our attention. A member of our team will be reaching out to you shortly.