On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Awesome job as always! Super fast shipping! Convenient and never had an issue! Been using Tire Rack for years and will continue to do so! Thanks guys!
Always on time! Easy and fast shipping! Hassle free!
I've had great experiences dealing with tire rack on several occasions. They will continue to be among the top options i use for my vehicle needs.
Experience has always been good. Ive been shopping here for 20 years!
I've always had great service with Tire Rack and have purchased multiple sets of tires though the website. It's easy to navigate and I get to choose my tires with no pressure from a sales person. I get the tire I want and all the information I need to make my decision.
I've been a TireRack customer for over 25 years. I was a Fleet Manager for a trucking company of 335 vehicles and set up an account with TireRack and they never let me down.
I was a Fleet Manager for a trucking company and Tire Rack was great to set up an account with. I always had my delivery when promised.
When purchasing the tire, the price was too high and there was no discount available for a veteran or first responder.
You're arrived I sliced the wall of my tire on the car and the tire was replaced.
Loved the selection and the ratings. Tires came quickly and were exactly what I ordered. Had them installed by my local mechanic but going to give the mobile installers a try this time.
I've been buying Continental DWS tires for my Euro cars from Tire Rack for years. If I price shop other vendors may price match but no one offers free road hazard warranty.
I've bought tires from TR for a very long time across as many as six family cars at a time. They've consistently risen to exceed my expectations whether just shipping quickly with great prices or fixing any issues I've had. An example of a company that hasn't forgotten what got them there.
I've been doing business with Tire Rack for at least 25 years. They've always done a great job keeping the family fleet on good tires. I really value the survey/review information, but their near-instant shipping and truly excellent customer service have made it easy to choose them.
I've always been able to find a quality tire at a reasonable price. TireRack affiliate installers have always been great too.
I would love it if you would add a " pro " check out which does not have all of the choose and installer bull$#*!, or the " are you sure you want two " nonsense. I know what I'm ordering, get rid of the nanny bull$#*!. Thank you!
The website makes it easy for you to make a mistake and have the tires sent to some tire shop that you don't want to deal with I have my own tire shop
One of my tpms sensors were defective on a previous order for my 04 mazda rx8 that came with a tire wheel package. Now I have to look at blinking tpms light on random occasions when it comes on for no reason.
Hi Vadim, we’re grateful you shared this feedback. We never want a customer to feel disappointed in their Tire Rack experience and a member of our team will be reaching out directly to you.
Have purchased tires from the tire rack before and was completely satisfied with the tires I ordered. This time however, due to the oversized tires I have on my truck I had them sent right to the maintenance shop I normally use. Tires arrived within a few days and communication to let me know the tires were there was great...
My only wish is that I could get tires that didn't cost as much, but I suppose big tires cost big money!
Thanks Tire Rack for your excellent service!
Ordered tires for my wife's car, arrived in 2 days at the house. This time I'm having tires for my truck sent to my local repair shop to give that service a try...
TR shipped old tires per stamped DOT year-week designation. Ensure old tires (> 6mo) are not shipped.
Hi Cruz, thank you for sharing your concern about the tire shipment and a member of our team will be reachingout ot you directly.
Tire rack was easy to navigate and find my tires. Huge selection, great pricing with next day delivery! Couldn't be happier with my purchase.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Andrew, thank you for your candid feedback. We’re always looking to improve the checkout experience and hoping the rest of the order runs smoothly.