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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,787
shipping
28,751
quality
29,311
This company responds to reviews on average within 1 day

Instant Feedback

530,205 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Fabulous!
July 3, 2025

The way tires should be. Expert information. Easy delivery.

Date of experience: June 23, 2025
New Jersey
2 reviews
0 helpful votes
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Fast, accurate
July 3, 2025
Updated review

Great selection and prices; easy to ship to my mechanic's shop

Date of experience: May 30, 2024

I appreciate the reviews in helping me select, and...
September 15, 2020
Previous review

I appreciate the reviews in helping me select, and also the various ways to search. Really an easy experience

Date of experience: September 15, 2020
Tennessee
1 review
0 helpful votes
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Excellent
July 3, 2025
Updated review

Always excellent service, and fast shipping. Love the free included raid hazard warranty with purchase

Date of experience: June 21, 2025

Excellent
June 28, 2025
Previous review

Fast, easy, loads of tire options! Second time usu in tire rack, and couldn't be happier with my experience!

Date of experience: June 17, 2025
Tennessee
1 review
0 helpful votes
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Tire rack provides thorough reviews on TONS of tire and makes getting them easy with free shipping to home or a chosen shop. Whether you know what you're looking for and just need to order, or have no idea what you need or want, you've come to the right place.

Date of experience: June 23, 2025
Kansas
1 review
0 helpful votes
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Curtis
July 3, 2025

Very good in all respects but I just want to order tires but Im in a hurry to enter this order

Date of experience: January 1, 2005
Ohio
1 review
0 helpful votes
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It just works
July 3, 2025
Updated review

Selection, mounting, shipping and being able to visualize wheels on car all great

Date of experience: June 23, 2025

Beautiful, it just works
September 23, 2024
Previous review

Beautiful, it just works.

Date of experience: September 13, 2024
Ohio
1 review
0 helpful votes
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Happy with experience
July 3, 2025

All past orders have been delivered as promised, without problems

Date of experience: June 23, 2025
Massachusetts
1 review
0 helpful votes
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Love the selection
July 3, 2025

Don't need tires often but when I do this is my primary source.

Date of experience: June 23, 2025
Missouri
1 review
0 helpful votes
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Where is my purchase history?
July 3, 2025

There only one invoice in my purchase history and I've been a Tire Rack account holder for years, thru many cars. In order to find detail for the tires I purchased today, I needed to go into my own records to ensure I was matching what was purchased previously for the 2015 Honda Civic back in Sept 2022. Not sure what was done with my purchase history - AND I've brought this up with Tire Rack before...

Date of experience: June 23, 2025
Elise B. — TireRack Rep
10 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Sri Lanka
1 review
0 helpful votes
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So easy to purchase tires
July 3, 2025

Everything needed to make the right purchase. Data, products and cost. Multiple purchases made.

Date of experience: June 23, 2025
New Hampshire
1 review
0 helpful votes
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Great website
July 3, 2025

I have ordered from Tire rack many times and always found them great to work with

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Great Experience
July 3, 2025

Great selection, very informative, site easy to use and quick shipping.

Date of experience: June 23, 2025
Texas
1 review
0 helpful votes
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Great customer service!
July 3, 2025

I placed an order (wiper blades) with tire rack that got lost in the mail. Customer service was quick and courteous and they didn't hesitate to re-send the order.

Date of experience: June 13, 2025
Pennsylvania
1 review
0 helpful votes
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Very efficient process
July 3, 2025

All went well as promised on your easy-to-use online ordering process

Date of experience: June 23, 2025
Florida
1 review
0 helpful votes
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Good
July 3, 2025
Updated review

Efficient and easy too use every time, good reviews. Great site

Date of experience: June 23, 2025

Easy
February 27, 2025
Previous review

Easy as pie to order...

Date of experience: February 17, 2025
Tennessee
1 review
0 helpful votes
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Easy to order tires
July 3, 2025

Fast and easy ordering process! Order tires from here previously which make it easy and highly desirable to compare tires!

Date of experience: June 23, 2025
Florida
1 review
0 helpful votes
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Quick and Easy
July 3, 2025
Updated review

I had no idea it could be this easy to buy new tires. It gave me time to research which tires I wanted and made it extremely easy to have them delivered to the auto shop. Everything I did was completely online. I will certainly buy my tires here from now on.

Date of experience: June 16, 2025

Easy to order and find a place for installation
June 24, 2025
Previous review

Easy to order and find a place for installation. Thank you!

Date of experience: June 13, 2025
North Carolina
1 review
0 helpful votes
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Easy, Timely, Accurate transaction
July 3, 2025
Updated review

Just as title says. It was easy to find the tires. They were delivered in one day. And were exactly as described

Date of experience: April 16, 2025

So far so good
April 13, 2025
Previous review

So far so good. Had what i needed at a great price. Website easy to navigate

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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Super helpful customer support
July 3, 2025

Everyone was super helpful and friendly, really enjoyed my experience

Date of experience: June 23, 2025
Massachusetts
1 review
0 helpful votes
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Always a good experience
July 3, 2025

I use the consumer ratings as a guide... super helpful!

Date of experience: June 23, 2025