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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,710
shipping
28,674
quality
29,234
This company responds to reviews on average within 1 day

Instant Feedback

528,912 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Satisfied costumer
July 1, 2025

Always have what I need and many backup options. Prices are very fair and shipping is always quick. Always recommend.

Date of experience: June 21, 2025
Florida
1 review
0 helpful votes
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Awesome great service and price awesome service super fantastic service great

Date of experience: June 21, 2025
Rhode Island
1 review
0 helpful votes
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Wheel order
July 1, 2025

One of the easiest sites with the best deals to order from although last time the order got messed up by the time it got to me but was fixed hasslefree within a day, so hopefully that doesn't happen this time

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
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Fast delivery
July 1, 2025

Ordering and delivery was speedy and tires was what i expected

Date of experience: June 27, 2025
Colorado
1 review
0 helpful votes
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Ordering your replacement tires
July 1, 2025

My tire was damaged but with the warranty process, I'm able to order new tires easily.

Date of experience: June 21, 2025
Kansas
1 review
0 helpful votes
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Selection
July 1, 2025

High performance tires in stock for odd fitment s brings me back time and again.

Date of experience: June 21, 2025
South Carolina
1 review
0 helpful votes
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Meh it's ok
July 1, 2025

Better than Discount tire cause y'all don't push install but still a lot of unnecessary hoops to jump through for those of us who know what we need.

Date of experience: June 21, 2025
Rachel R. — TireRack Rep
10 months ago

Hi Todd, thank you for your honest feedback. We always aim to make the purchasing process smooth and straightforward, and we're glad to hear that relaxed approach resonated with you. We’ll keep working to reduce unnecessary steps and look forward to serving you even better in the future.

South Carolina
1 review
0 helpful votes
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Trailer tires
July 1, 2025
Updated review

Super fast shipping and great service and prices products in stock items

Date of experience: June 6, 2025

Tires
June 16, 2025
Previous review

Exactly what was promised fast shipping easy transaction product was delivered timely

Date of experience: April 21, 2000
Washington
1 review
0 helpful votes
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Several years ago, I got a deal for four tires from Tire Rack with discount tire as the installer and the total came to under $400.

Date of experience: September 21, 2018
Pennsylvania
1 review
0 helpful votes
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Second order
July 1, 2025

Excellent, easy to use, convenient and allow for returns...

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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Great service
July 1, 2025

Easy check out will be back for more tires. Great pricing and shipping

Date of experience: June 21, 2025
New Jersey
1 review
0 helpful votes
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Tire rack has a huge selection of the best tires available with excellent pricing and free delivery.

Date of experience: April 3, 2024
Illinois
1 review
0 helpful votes
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Consistency
July 1, 2025

I've shopped prices at local wheel and tire shops and Tire Rack always deliver. Allow me true opportunity to update my thoughts after delivery; however; I've never had an issue. I've used Tire Rack at least 5 times previously.

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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Best tire site
July 1, 2025

Tires arrived in a timely matter and exactly as ordered. Tires outlasted the car.

Date of experience: June 17, 2021
New York
1 review
0 helpful votes
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Great employees and service
July 1, 2025

Very attentive staff, helped us when a NY Volvo dealership refused to accept the delivery after they said they would. Helped us redirect the order to another installer.

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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New tires
July 1, 2025
Updated review

Great price and great tires. Live shopping with tire rack..

Date of experience: June 21, 2025

Good price great selection
June 5, 2025
Previous review

Good price great selection

Date of experience: May 25, 2025
North Carolina
1 review
0 helpful votes
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I ordered earlier and then I thought I was getting my tires on friday 6/20 but when they didn't arrive at shop I had to look for the reason why. Seems it didn't go through the first try, I'm not sure why

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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Straight forward, reliable, and amazing prices. Keep it up, Tire Rack!

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Easy does it
July 1, 2025

Great online purchase experience, well designed. Swift checkout, easy to purchase tire online, *****+

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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Always good advice
July 1, 2025
Updated review

Have been ordering tires and rims for over 25 years. Over 5 different vehicles, even for adult son and daughter.

Date of experience: June 21, 2025

Have ordered tire sets for 6 vehicles over the years and just placed order for winter tires mounted on rims for our latest vehicle. This option for obtaining good tires at very good prices and NOT be limited to what local dealer has in stock has always worked out for us. We've have ordered from TR and from DT, each, in the past, and have now ordered twice from the combined entity and have noted no difference in service and only some difference it which tire brands are offered. We have typically obtained winter Nokians and now TR has only summer season available. My only ding

Date of experience: April 5, 2025