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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Even shipping to Honolulu, this price was better then local prices.
A little hard to navigate the installer locator with little information about the retailers. Also, when you call retailers, none of their prices on the website match their actual price
Not bad easy to shop for tires and best prices ive been able to find
My tires came fairly quick. I haven't put them on yet but when I do I will do another review. Very satisfied with the turnaround time.
Ordering was easy. Knowing what you want and you guys having it, makes all worth while. Hopefully I won't have to order any more tires for the next 10 years. 😳😳😳
This is my third time buying tires with tire rack, one time I had a tire under warranty blow up and they send me a new one with no problems. Thanks
Shortly after placing the order a representative called me to ask if the tire size was correct. I ordered a different size than what my car came with. I'll be using these tires for time attack track use.
I was pleased to see that a human being called.
This is OG customer service.
Until the next purchase.
Just as good. Ordering performance tires for street/ competitive cars can be challenging. When local shops have no stock or bad pricing, I can always count on Tire Rack.
Always a pleasure working with employees or on the internet.
Everything worked promptly and smoothly. No problems. Several time repeat customer.
Speedy delivery, great prices, excellent product and you will pay less than most other tire dealers. Also they have great closeout choices.
Always consistent good product, quick delivery
It was super easy and quick in October (my 1st order from TR), came back for a road hazard replacement, which the included coverage is reimbursing for.
Even was going to buy from another online tire retailer because there was a better offer, but would have had to paid for road hazard insurance there, so came back to TR because the insurance is included. A no-brainer...
So far really good, but ask me after shipping and install
Best tire selection, comprehensive performance information, and best place to buy tires. I been a customer for year and don't go anywhere else!
Clancy was very helpful and thoughtful. Appreciate his assistance on the phone!
THANK YOU!
IT WORKED GREAT FOR MY NEEDS IN LESS THAN ONE WEEK OF TIME THAT I WAS PRETTY SATISFIED AT THAT TIME, PROBABLY ABOUT 2-3 YEARS AGO.
I've been buying tires for my cars and trucks for 20 years with Tire Rack. Once I had a load range failure during installation and they overnighted a replacement tire to the garage.
This was my first time using tire rack and it was a seamless process and worked out cheap and above all, I got them to get it delivered and installed at a store that I regularly go
Felix was very helpful in helping me choose rhe right tire
Great service consistently, fast shipping no hassle no pressure, they just want to help
You get the tires that suit your needs. On all my vehicles from Corvettes, Mercedes Benz, Chevy Volt, 3500 express van Box truck and more over many years.
Staff stays on top of orders and helps you out anyway possible.
Got my tires on a good sale. Delivery was about a day and a half. Very satisfied.
Was able to make an informed decision due to all the info available on the website. Good selection and prices are competitive.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

