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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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WAS VERY GOOD, I WAS HAPPY AND SATISFIED OF ESPECIALLY WITH THE DELIVERY OF THE TIRE LAST TIME AND HOPE IT IS GOING TO BE LIKE THAT AGAIN.
Very easy to use website, best pricing by far for OEM replacement tire for my 2024 Ford Maverick Tremor edition.
Perfect. Needless to say more. I have been using Tire Rack services for many years, always satisfied to the fullest
Ordering online was easy. The website made it easier to find the tire I needed.
Customer Service person Patricia was awesome. They need a raise
Always easy and competitive pricing makes it simple and a good experience
I have ordered multiple sets of tires and they have always been timely and the free road hazard warranty is a great plus.
Tire Rack website made it easy to find and order tires for my vehicles.
I've always been a little skeptical of the "free road hazard warranty," but I ended up needing it a couple of months ago and was blown away. I picked up a nail on the freeway, and by the time I got to the shoulder, the sidewall was done for. Filing the claim took just a few minutes, they asked for a few photos of the damage, and my claim was approved within a day or two. I had a check in hand a couple of weeks later—no hassle.
Tire Rack consistently beats the competition. They've had every tire I've ever searched for, the website is super intuitive, shipping is fast, and you get that free road hazard warranty as a bonus. Honestly, why shop anywhere else?
Everything was great and the tires have been good in the winter as promised.
Easy to use web apps and plenty of options to fit your needs always easy to find exactly what you're vehicle requires and find the exact factory set of tires you need
The experience was so easy, the tires i chose were larger than stock tires and a advisor from Tire Rack reached out to me to make sure that i was getting what i needed. Great customer service.
No hidden tricks or gimmicks. TR is the honest and complete site for tire shopping. Bought a few sets in the past years and had only good support from the staff.
Excellent, would recommend it to others. Easy negotiating the website
In general at the very least i can always trust to find what im looking for, but not always the best prices, but today you guys sure had the best price. Happy to do business
Shipped 3 out of 4 the right size one size was the wrong size and when I took it to Discount Tire to have it installed I had to call Tire Rack (Sister Company) to have it corrected. After getting flack that it was my fault they made it right and replaced it with the correct size that I ordered.
If you need assistance with your purchase, their team is very helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused a member of our team will be reaching out.