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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,692
shipping
28,656
quality
29,216
This company responds to reviews on average within 1 day

Instant Feedback

528,588 reviews

We monitor reviews for authenticity

Virginia
2 reviews
1 helpful vote
Follow Delroy B.
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Easy site to navigate
April 11, 2026
Updated review

I needed tires for my 2014 Pathfinder, once on the site, it was so easy to use that I found the tires, and placed completed my order in 5 minutes.

Date of experience: April 1, 2026

The site was easy to navigate and offered a wide verity...
April 27, 2020
Previous review

The site was easy to navigate and offered a wide verity of prices and tires.

Date of experience: April 27, 2020
Virginia
1 review
0 helpful votes
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Great recommendation
April 11, 2026

I needed a better tire than the OEM, but I wanted to maintain run flat status, Bernie answered the phone and gave me the perfect solution, backed up with great reviews; Bridgestone's!

Date of experience: April 1, 2026
Virginia
1 review
0 helpful votes
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I always buy from TireRack
April 11, 2026

They have all of the best comparisons and ratings.

Date of experience: April 1, 2026
New York
1 review
0 helpful votes
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Excellent Tires
April 11, 2026
Updated review

I just purchased a set of these a couple of days ago and was so happy that I ordered another set for my other Escape. Tire Rack is great to deal with. Excellent service and fast shipping.

Date of experience: March 28, 2026

Excellent Service
April 8, 2026
Previous review

Service was excellent. Fast shipping.

Date of experience: November 11, 2020
North Carolina
1 review
0 helpful votes
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Just order your tires!
April 11, 2026
Updated review

This process couldn't be any easier- look for your tires, choose your install location-
And pay for your tires!- You even have the option to select a payment plan!-
Perfect Process- and the delivery is fast!

Date of experience: April 1, 2026

Excellent options!
April 5, 2026
Previous review

Just the perfect type for ordering tires!

Date of experience: March 26, 2026
Virginia
1 review
0 helpful votes
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Good deal
April 11, 2026
Updated review

Even shipping to Honolulu, this price was better then local prices.

Date of experience: March 31, 2026

Excellent
April 4, 2026
Previous review

Excellent, service price and ease of use.

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
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Good but a little confusing
April 11, 2026
Updated review

A little hard to navigate the installer locator with little information about the retailers. Also, when you call retailers, none of their prices on the website match their actual price

Date of experience: March 4, 2026

Not bad easy to shop for tires and best prices ive...
March 11, 2026
Previous review

Not bad easy to shop for tires and best prices ive been able to find

Date of experience: March 1, 2026
Louisiana
1 review
0 helpful votes
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Good
April 11, 2026
Updated review

My tires came fairly quick. I haven't put them on yet but when I do I will do another review. Very satisfied with the turnaround time.

Date of experience: March 31, 2026

Ordering was easy
April 4, 2026
Previous review

Ordering was easy. Knowing what you want and you guys having it, makes all worth while. Hopefully I won't have to order any more tires for the next 10 years. 😳😳😳

Date of experience: March 25, 2026
New Jersey
1 review
0 helpful votes
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Great customer assistance
April 11, 2026

This is my third time buying tires with tire rack, one time I had a tire under warranty blow up and they send me a new one with no problems. Thanks

Date of experience: March 2, 2022
California
1 review
0 helpful votes
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Great service
April 11, 2026
Updated review

Shortly after placing the order a representative called me to ask if the tire size was correct. I ordered a different size than what my car came with. I'll be using these tires for time attack track use.
I was pleased to see that a human being called.
This is OG customer service.
Until the next purchase.

Date of experience: March 31, 2026

Best tires
April 4, 2026
Previous review

Easiest tire buying ever

Date of experience: March 25, 2026
North Dakota
1 review
0 helpful votes
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I get all my tire from Tire rack
April 10, 2026

The tire arrive on my front porch in a timely manner.

Date of experience: March 1, 2024
New Hampshire
1 review
0 helpful votes
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Simple, easy, cost effective
April 10, 2026

Just as good. Ordering performance tires for street/ competitive cars can be challenging. When local shops have no stock or bad pricing, I can always count on Tire Rack.

Date of experience: March 31, 2026
Pennsylvania
1 review
0 helpful votes
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Great company
April 10, 2026

Always a pleasure working with employees or on the internet.

Date of experience: March 31, 2026
California
1 review
0 helpful votes
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Repeat customer
April 10, 2026

Everything worked promptly and smoothly. No problems. Several time repeat customer.

Date of experience: March 31, 2026
Vermont
1 review
0 helpful votes
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Excellent company
April 10, 2026
Updated review

Speedy delivery, great prices, excellent product and you will pay less than most other tire dealers. Also they have great closeout choices.

Date of experience: March 31, 2026

Excellent prices and quick delivery
April 1, 2026
Previous review

Always consistent good product, quick delivery

Date of experience: March 22, 2026
New York
1 review
0 helpful votes
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It was super easy and quick in October (my 1st order from TR), came back for a road hazard replacement, which the included coverage is reimbursing for.

Even was going to buy from another online tire retailer because there was a better offer, but would have had to paid for road hazard insurance there, so came back to TR because the insurance is included. A no-brainer...

Date of experience: March 31, 2026

So far really good, but ask me after shipping and install
October 17, 2025
Previous review

So far really good, but ask me after shipping and install

Date of experience: October 7, 2025
New York
1 review
0 helpful votes
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Awesome Tire Buying Experience
April 10, 2026

Best tire selection, comprehensive performance information, and best place to buy tires. I been a customer for year and don't go anywhere else!

Date of experience: March 31, 2026
Pennsylvania
1 review
0 helpful votes
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Customer service
April 10, 2026

Clancy was very helpful and thoughtful. Appreciate his assistance on the phone!

Date of experience: March 31, 2026
Massachusetts
1 review
0 helpful votes
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THANK YOU!
April 10, 2026

THANK YOU!
IT WORKED GREAT FOR MY NEEDS IN LESS THAN ONE WEEK OF TIME THAT I WAS PRETTY SATISFIED AT THAT TIME, PROBABLY ABOUT 2-3 YEARS AGO.

Date of experience: March 31, 2026
California
1 review
0 helpful votes
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I've been buying tires for my cars and trucks for 20 years with Tire Rack. Once I had a load range failure during installation and they overnighted a replacement tire to the garage.

Date of experience: April 2, 2025