Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The only place I buy tires. I will always use Tire Rack for all of my cars!
I've bought multiple sets of tires for multiple vehicles (foreign and domestic) with zero issues. I've also done multiple warranty claims for punctures or road damage with no challenges too.
Highly recommend using Tirerack.com! Prices are always one of the lowest online and they ship the tires super fast!
Nice to compare all tires available and schedule your install all with 1 click.
Bought tires for our vehicle through Tire Rack after my local wholesaler stopped selling to small buyers. This actually turned out to be a better situation for me, more selection, fair pricing and didn't have to leave my house.
Was unable to use my gift certificate that you sent me kept trying to put numbers in and it would say try again i am busy dont have all day im trying to save some money but sometimes its not worth it
Tire rack has an assortment of tires and is price competitive and delivers!
Tire rack made this purchase so easy and smooth I'll be using them for my other vehicles… I liked the simplicity of ordering tires and rims and they show up mounted and balanced THE NEXT DAY! Best tire buying experience in 30 years. Yep 30 years of buying tires.
This is so much better than dealing with a sales rep. That has to call a vender, that has to get back to you only to start that process all over again when someone has the wrong info between the two of them.
Tire rack delivers quality tires at an affordable price. I have been buying tires from them for years
I have been ordering from Tire Rack for several years, they have never let me down.
I shouldn't have to go through all the steps for tires and rims just to buy an item in your catalog
Satisfied with the service and the timely delivery. Looking forward to doing business with you again. Thank you
Looking forward to doing business with you
Have been pleased with product availability and communication.
Greatest service on any site as well as quality my order always arrives early
Only place I buy tires form. Their in depth comparisons and customer reviews help in my informed selections
Best selection, pricing, customer service and warranty offered. All my cars have tires from Tirerack.com and will continue to do so.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience and a member of our team will be reaching out to you.