On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My last purchase was great! They call me within 5mins to double check I was ordering the right tires for my car. They were not factory size tires and he was just making sure I had aftermarket rims! Great customer service!
This my second time getting tires here I just think I like getting tires here
Purchase of tires and installation services. The installations tech did a great job of informing me of the process.
First set were mounted and balanced on rims, very convenient. This time I want to use factory rims again so tires only delivered to my door.
I first attempted to find this specific tire by starting with the specific car information.
When doing that, this tire did not come up as one available. These are the tires that i currently have on this car but one has excessive roll out so needs to be replaced. It can not be balanced therefore will never ride perfectly.
I had to search for the tire by brand and model to find it. Not sure why it is not tied to my car, 2023 Dodge Charger Scat Pack wide body
This is how I buy new tires. No more going to a tire store and guessing.
Bought tires here before, get what I want fast, delivered to my tire shop
So simple, too easy, made for dummies, can complete with my eyes closed
My second time ordering very easy to order and move around website
This site makes tire purchased easy. And with a Discount Tire Store nearby, installation was even easier.
Excellent service and support. Great product details and selection.
Always so quick and easy! Love that they save all my previous orders to make reordering fast and convenient and they ship sooooo fast!
I've ordered from you several times in the past. Always on point and on time.
I've probably purchased over a dozen sets of tires from Tire Rack over my 32 years of Mercedes sales. I've also referred dozens of my clients to look for their tire replacements there. TR is the BEST!
Covered a road hazard claim quickly have purchased at least a dozen sets of tires
Easy to find tires for any vehicle and prices are great! We have a local TR warehouse and pick up is easy
I've ordered tires from tire rack for various vehicles in the last decade. I've always enjoyed the shopping experience and like being able to read the reviews when selecting products.
Never have a problem ordering from tire rack…great service
Tire Rack's user-friend website, prices, and fast delivery make this my go-to vendor for new tires.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members