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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Shipping was great. No issues with any of the tires. I wish I knew about the roadside assistance :)
Very helpful staff and installers. We have tires checked on other vehicles.
Easy to order with my saved vehicle. Found my tire for a good price and quick shipping.
Continue to love doing business with TR. Detailed research (videos and written, along with tabular comparisons by tire categories. Helpful staff, fast free shipping.
Tire selections terrific and an easy to navigate interface.
Never an issue tires are always correct. Have purchased from tire rack for more than 25 years.
Great service, easy returns. Website is very helpful and easy to travel
When you buy something online you just want reliability. Give me my product as fast as you can and let it be what I ordered. Hands down this is the best place for tires.
Tire Rack always carries the options I'm looking for, with excellent product information for comparison shopping. And, in this case, I found an excellent substitute product on sale.
Almost ordered the wrong tires but tire rack called to make sure it was correct, really saved my butt!
Have provided good tires for a good price and have given good service
Always a great selection of both tires and rims always delivered in a timely fashion
I enjoy the large selection. I wish they came mounted and balanced.
Never an issue with the site, most thorough reviews, great customer service.
Easy to navigate site. Great descriptions and specs from tire tests. Useful data and comparisons.
Great customer service, great prices and fast delivery………….
Great tire information, great research ability, and always great customer service!
I like the testing results and the comparison tools. Makes shopping a little easier. On the checkout I wish there was an option to check that uses the delivery address as the billing address.
All of the shops I used to use to install tires from Tire Rack will no longer install tires. The shop I booked through tire rack called me and said they wouldn't install low profile tires, and I had to come pick them up and find a different shop even further away to get it done.
Used plenty of times before and it's always very cheap compared to buying at tire shops or dealers. Definitely worth going through tire rack
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members