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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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Love Tire Rack!
July 22, 2025

Always a streamlined process. Site is very user friendly! Highly recommend

Date of experience: July 12, 2025
Maine
1 review
0 helpful votes
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Easy
July 22, 2025

Thank you for making it easy to shop and compare tire recommendations! And always a great price!

Date of experience: July 12, 2025
Missouri
2 reviews
0 helpful votes
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Great and fast
July 22, 2025
Updated review

It was easy to find what I was looking for. Ordering was simple. Delivery was very fast. Tires are great

Date of experience: July 12, 2025

Fast and easy
July 13, 2025
Previous review

Fast and easy

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Easy to Use
July 22, 2025

Easy to navigate website, I used this site multiples times. Gets shipped to local tire shop.

Date of experience: July 12, 2025
Florida
2 reviews
0 helpful votes
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Easy Peasy
July 22, 2025

Love buying tires on Tire Rack. Dealers cant compete with pricing... sometimes they offer 4 for the price of 3 and then proceed to mark them up so they still are more expensive than TireRack.

Date of experience: July 12, 2025
Minnesota
1 review
0 helpful votes
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NA
July 22, 2025

Great service, tires are always delivered in time. Web site is easy to use. Like the emails you get, helps me remember to order tires again.

Date of experience: July 12, 2025
Nebraska
1 review
0 helpful votes
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Tracking and eta are inaccurate
July 22, 2025

Shipping said it would be 2-3 days, ended up being 5-7 days, would rather it say it's going to be 5-7 days in the beginning.

Date of experience: July 3, 2025
Pennsylvania
1 review
0 helpful votes
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Verdesteinn BMW
July 22, 2025

Seamless, lots of options and a great price... Lightening fast delivery

Date of experience: January 15, 2024
Connecticut
1 review
0 helpful votes
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Easy transaction!
July 22, 2025

Good reviews and research info on tires, tire rack is my go to tire supplier

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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I never buy tires anywhere else
July 22, 2025

I've been using Tire Rack since they came on the scene, and I've never been disappointed. I love the huge selection and the reviews. So much nicer than the 3 or 4 choices a dealership or tire place gives you because that's what they're pushing this month.

Date of experience: July 12, 2025
Florida
1 review
0 helpful votes
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Simple and easy
July 22, 2025

Best experience and easy check out options with a wide selection of tires with expedited shipping

Date of experience: July 12, 2025
Texas
1 review
0 helpful votes
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Very convenient and always affordable
July 22, 2025
Updated review

Tire rack is the number 1 place to shop online for tires. They have the best deals and you can always count on them

Date of experience: July 12, 2025

Very thorough and exact order
March 31, 2025
Previous review

Very thorough and exact order

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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Easy and informative
July 22, 2025

The website is informative making it easy to choose the right tire and price.

Date of experience: July 12, 2025
New Hampshire
1 review
0 helpful votes
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Great website RE pricing, ease of use and tire info/feedback/reviews!

Date of experience: July 12, 2025
Tennessee
2 reviews
0 helpful votes
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Easy
July 22, 2025

Service has been good no problems yet, but I hope this transaction doesn't fail me.

Date of experience: July 12, 2025
Arkansas
1 review
0 helpful votes
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B F Goodrich K03
July 22, 2025
Updated review

A great tire at a good price. Fast shipping. Will be purchasing more tires in the future.

Date of experience: July 12, 2025

Great tire at a great price
July 14, 2025
Previous review

Great tire at a great price.

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
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Excellent service and friendly representatives. I have purchased tires several times from tire rack.

Date of experience: July 12, 2025
Ohio
1 review
0 helpful votes
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Nice service
July 22, 2025

Only difference is not being able to see the quality of the product your buying

Date of experience: July 12, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect Tire Company
July 22, 2025

This company was great to deal with and had my tires delivery very quickly.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
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Good tires, bad warranty
July 22, 2025

Tire rack advertises "Free Road Hazard warranty" but if you install the tires yourself it's worthless. I got a flat tire. Tried to use the road hazard warranty. No go they require a receipt from an installer shop to replace the tires. So i had to pay for a new tire that should have been covered.

Date of experience: July 11, 2025
Rachel R. — TireRack Rep
9 months ago

James, thank you for sharing your experience. We apologize for the confusion regarding the warranty terms, and we truly appreciate your feedback as it helps us improve transparency. If youá¼€d like, please reach out directly so we can better clarify how the warranty can support you moving forward.