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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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My tires were selected based upon consumer reviews and the many test videos on the Tire Rack website.
I dont feel TR attempts to drive business to any particular brand like I have when I purchased from in store visits
I ordered some clearance tires. They were old production year. A few days later I got a note that they were on back order. (Which doesn't make sense because they would get in new "old production year" tires.
Great customer service on special order. Timing and tracking was great
I have purchased tires from Tire Rack for many years, and I would never go anywhere else! Their prices can't be beat, and arranging the tires' installation in advance is so convenient.
Great price, reasonable shipping cost to hawaii, user friendly website easy to find exactly what i was looking for
Easy to shop and find what i was looking for
Fast service and great selection. Helped me out with my personal vehicles and my road racing car!
Previous experience was my first order at tirerack.com and it was smooth.
Due to variety, It makes easy to make the best choice of what you want…
There are so many options to find what you need…
It was a quick and easy process no hassle just buy and install
Nothing short of amazing! The salesman called to make sure everything went well and he was kind and genuinely cared about my experience. I have never experienced that before from a tire company.
Tire Rack is the BEST that is the reason why I buy it from them, I strongly recommended to anyone who needs tires.
I've never had a problem with them and they have even warrantied tires for me with no hassle.
Like my first purchase this was great, fast and easy process... Now wait for delivery!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your concern. While the tires have an older production date, we purchase them directly from the manufacturer. They are tires that the manufacturer had unsold in their inventory and offered to us at a discount we can pass along. They do not release all of their aged inventory at one time so we can often reorder.
We apologize for the frustration and appreciate your business.