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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,943 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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My tires were selected based upon consumer reviews and the many test videos on the Tire Rack website.
I dont feel TR attempts to drive business to any particular brand like I have when I purchased from in store visits

Date of experience: July 26, 2024
Georgia
1 review
0 helpful votes
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Awesome
July 23, 2025

Wonderful experience everyone should have with such an order.

Date of experience: July 13, 2025
Pennsylvania
1 review
0 helpful votes
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Appreciate the warehouse pickup option thats still available. Tons of research data when selecting tires

Date of experience: July 13, 2025
Ohio
1 review
0 helpful votes
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Love tire rack but had bad luck
July 23, 2025

I ordered some clearance tires. They were old production year. A few days later I got a note that they were on back order. (Which doesn't make sense because they would get in new "old production year" tires.

Date of experience: July 9, 2025
Tim J. TireRack Rep
9 months ago

Thank you for sharing your concern. While the tires have an older production date, we purchase them directly from the manufacturer. They are tires that the manufacturer had unsold in their inventory and offered to us at a discount we can pass along. They do not release all of their aged inventory at one time so we can often reorder.

We apologize for the frustration and appreciate your business.

New York
1 review
0 helpful votes
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Efficient and easy
July 23, 2025

Great customer service on special order. Timing and tracking was great

Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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New tires
July 23, 2025

The experience was fine, shipped fast, pricing was competitive.

Date of experience: July 13, 2025
Maine
1 review
0 helpful votes
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Thanks!
July 23, 2025

Returning customer, love the rebates and deals

Always great options as well

Date of experience: July 13, 2025
Alabama
1 review
0 helpful votes
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Great prices and convenience
July 23, 2025

I have purchased tires from Tire Rack for many years, and I would never go anywhere else! Their prices can't be beat, and arranging the tires' installation in advance is so convenient.

Date of experience: January 5, 2023
Hawaii
1 review
0 helpful votes
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Easy peavy
July 23, 2025
Updated review

Great price, reasonable shipping cost to hawaii, user friendly website easy to find exactly what i was looking for

Date of experience: July 12, 2025

Easy to shop and find what i was looking for
July 21, 2025
Previous review

Easy to shop and find what i was looking for

Date of experience: July 11, 2025
Washington
1 review
0 helpful votes
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Great service
July 23, 2025

Fast service and great selection. Helped me out with my personal vehicles and my road racing car!

Date of experience: July 12, 2025
Maryland
1 review
0 helpful votes
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Great response!
July 23, 2025

Always prompt service. Tires have been up to par to this point.

Date of experience: July 12, 2025
Illinois
1 review
0 helpful votes
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La verdad muy buena atención pero falta más calidad a la hora de alinear las llantas de los automóviles

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Fast delivery
July 23, 2025

Previous experience was my first order at tirerack.com and it was smooth.

Date of experience: July 12, 2025
Virginia
1 review
0 helpful votes
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Easy to buy.
July 23, 2025
Updated review

Due to variety, It makes easy to make the best choice of what you want…

Date of experience: July 12, 2025

There are so many options to find what you need…
June 19, 2025
Previous review

There are so many options to find what you need…

Date of experience: June 9, 2025
Rhode Island
1 review
0 helpful votes
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Amazing experience
July 23, 2025
Updated review

It was a quick and easy process no hassle just buy and install

Date of experience: July 2, 2025

Quick and easy
July 8, 2025
Previous review

Quick and easy

Date of experience: June 28, 2025
District of Columbia
1 review
0 helpful votes
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Nothing short of amazing! The salesman called to make sure everything went well and he was kind and genuinely cared about my experience. I have never experienced that before from a tire company.

Date of experience: September 12, 2022
1 review
0 helpful votes
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Excellent!
July 23, 2025

Tire Rack is the BEST that is the reason why I buy it from them, I strongly recommended to anyone who needs tires.

Date of experience: July 12, 2025
Washington
1 review
0 helpful votes
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Easy
July 23, 2025

Super easy to use! Lots of options and user friendly i really appreciate the pricing as well!

Date of experience: July 12, 2025
Texas
1 review
0 helpful votes
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I've never had a problem with them and they have even warrantied tires for me with no hassle.

Date of experience: February 25, 2021
New York
1 review
0 helpful votes
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Another great sale.
July 23, 2025

Like my first purchase this was great, fast and easy process... Now wait for delivery!

Date of experience: July 12, 2025