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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,837
shipping
28,801
quality
29,361
This company responds to reviews on average within 1 day

Instant Feedback

531,043 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Quick And Easy
July 24, 2025

Super easy to get the tires I want. Love the way the website works. Always the info I need to make the best purchase.

Date of experience: July 13, 2025
New York
1 review
0 helpful votes
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Excellent service
July 24, 2025
Updated review

My tires always arrive so quickly each and every time I order from tirerack. Thank you so much for all you do!

Date of experience: July 13, 2025

Always get my tires faster than expected! Thank you!
April 13, 2025
Previous review

Excellent service each time I order from Tirerack! Super quick delivery! Thank you for always exceeding the expectation!

Date of experience: April 3, 2025
Wisconsin
1 review
0 helpful votes
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Go to for tires
July 24, 2025

Easy to navigate and a great website to get honest reviews. Oh, by the way, great pricing.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Could be cheaper
July 24, 2025

I am waiting for stronger competition for prices to go down a bit.
Still a reliable company.

Date of experience: July 13, 2025
Virginia
1 review
0 helpful votes
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Done well
July 24, 2025

Best pricing and shipping options. Compared to a few other on line vendors and Tire Rack won out. Others may have had a better per unit price but the shipping was completely in Tire Rack's favor

Date of experience: July 13, 2025
Virginia
1 review
0 helpful votes
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Easy
July 24, 2025

Easy and easy to navigate. The search engine and option were great

Date of experience: July 13, 2025
Texas
1 review
0 helpful votes
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The best
July 24, 2025

Best tire store with fast shipping. I love their warranty and claims.

Date of experience: July 13, 2025
Missouri
1 review
0 helpful votes
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This used to be so much easier. I know my vehicle and which tires I'd like to replace. Now it automatically assumes I want all 4 tires replaced and makes oppressive moves to force me to select an installer at purchase. Just let me select the vehicle and which tires I choose to replace. A casual inquiry to choose an installer would be fine. There is no reason this needs to be this complicated.

Date of experience: July 13, 2025
New Jersey
1 review
0 helpful votes
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Tires price reasonable.
July 24, 2025

Tires came in on time. Sumitomo tires are excellent on wet and dry and snowy conditions. I'll buy these tires again for my Toyota Seqouia.

Date of experience: July 13, 2025
Maryland
1 review
0 helpful votes
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I have ordered multiple sets of tires from this site, specifically the dunlop sportmaxx run flats. The price went up easily over a hundred dollars and this is the only place that sells them. I tried walmart but they canceled my order after a "delay" for 6 days. Do better. Thank you.

Date of experience: July 13, 2025
Tim J. — TireRack Rep
9 months ago

Unfortunately the manufacturer has had a significant increase on this product in the past year. We will continue to negotiate our cost so we can offer our customers the best price based on the current cost.

We apologize for the frustration and appreciate your business.

Rhode Island
1 review
0 helpful votes
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This order would not accept $25 credit.
Credit Number: PB******* Credit Issued: 01/10/2025
Customer Number: *******-000;
Original Order Number: MV*******
Original Order Date: 11/16/2024
Customer accommodation access
Vendor Part #: CUST ACCOM ACC 1 In Stock $25.00 $25.00
Note: CUSTOMER ACCOMMODATION/GIFTS

Date of experience: July 20, 2025
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.

New Jersey
1 review
0 helpful votes
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Perfect
July 24, 2025

It is quick and easy to get delivered and like the hazard protection

Date of experience: September 9, 2024
North Carolina
1 review
0 helpful votes
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Hassle free
July 24, 2025

Makes buying tires easy, free shipping and cheapest prices

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Review
July 24, 2025

Great Service. Timely delivery. Competitive pricing and added protection

Date of experience: July 13, 2025
North Carolina
1 review
0 helpful votes
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Easy and stress free
July 23, 2025

Easy to order, fast delivery, & seamless experience. The rating system is so helpful and allows you to make an educated decision. I would go it again.

Date of experience: July 19, 2025
District of Columbia
1 review
0 helpful votes
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The Tire Rack experience was smooth and efficient. The website made it easy to compare options specifically for my vehicle, and I appreciated the detailed specs and user reviews. Shipping was fast, and the tires arrived in excellent condition. I'd use Tire Rack again for future purchases.

Date of experience: July 13, 2025
Texas
1 review
0 helpful votes
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Jeep life with tire rack
July 23, 2025

Love having track in my corner for my tire and wheel needs, I have jeeps trucks and track car that need tires

Date of experience: July 13, 2025
District of Columbia
1 review
0 helpful votes
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Great Customer Service
July 23, 2025

Always deliver, great prices, and great customer service.

Date of experience: July 13, 2025
New York
1 review
0 helpful votes
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Great Company/Good Prices
July 23, 2025

Excellent website. Easy to navigate. Good prices. I would highly recommend!

Date of experience: July 13, 2025
Colorado
1 review
0 helpful votes
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Lots of options, very convenient shopping and check-out process. I only buy 1 set of tires every 5 years or so, but I always buy them from Tire Rack and have them shipped to a shop so I can set up an appointment for everything online and get the best prices.

Date of experience: July 13, 2025