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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Super easy to get the tires I want. Love the way the website works. Always the info I need to make the best purchase.
My tires always arrive so quickly each and every time I order from tirerack. Thank you so much for all you do!
Excellent service each time I order from Tirerack! Super quick delivery! Thank you for always exceeding the expectation!
Easy to navigate and a great website to get honest reviews. Oh, by the way, great pricing.
I am waiting for stronger competition for prices to go down a bit.
Still a reliable company.
Best pricing and shipping options. Compared to a few other on line vendors and Tire Rack won out. Others may have had a better per unit price but the shipping was completely in Tire Rack's favor
This used to be so much easier. I know my vehicle and which tires I'd like to replace. Now it automatically assumes I want all 4 tires replaced and makes oppressive moves to force me to select an installer at purchase. Just let me select the vehicle and which tires I choose to replace. A casual inquiry to choose an installer would be fine. There is no reason this needs to be this complicated.
Tires came in on time. Sumitomo tires are excellent on wet and dry and snowy conditions. I'll buy these tires again for my Toyota Seqouia.
I have ordered multiple sets of tires from this site, specifically the dunlop sportmaxx run flats. The price went up easily over a hundred dollars and this is the only place that sells them. I tried walmart but they canceled my order after a "delay" for 6 days. Do better. Thank you.
This order would not accept $25 credit.
Credit Number: PB******* Credit Issued: 01/10/2025
Customer Number: *******-000;
Original Order Number: MV*******
Original Order Date: 11/16/2024
Customer accommodation access
Vendor Part #: CUST ACCOM ACC 1 In Stock $25.00 $25.00
Note: CUSTOMER ACCOMMODATION/GIFTS
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.
It is quick and easy to get delivered and like the hazard protection
Makes buying tires easy, free shipping and cheapest prices
Easy to order, fast delivery, & seamless experience. The rating system is so helpful and allows you to make an educated decision. I would go it again.
The Tire Rack experience was smooth and efficient. The website made it easy to compare options specifically for my vehicle, and I appreciated the detailed specs and user reviews. Shipping was fast, and the tires arrived in excellent condition. I'd use Tire Rack again for future purchases.
Love having track in my corner for my tire and wheel needs, I have jeeps trucks and track car that need tires
Always deliver, great prices, and great customer service.
Excellent website. Easy to navigate. Good prices. I would highly recommend!
Lots of options, very convenient shopping and check-out process. I only buy 1 set of tires every 5 years or so, but I always buy them from Tire Rack and have them shipped to a shop so I can set up an appointment for everything online and get the best prices.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Unfortunately the manufacturer has had a significant increase on this product in the past year. We will continue to negotiate our cost so we can offer our customers the best price based on the current cost.
We apologize for the frustration and appreciate your business.