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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,840
shipping
28,804
quality
29,364
This company responds to reviews on average within 1 day

Instant Feedback

531,092 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Quality products and service
July 26, 2025

Ordered a set of tires and rims. Came with TPMS and balanced. Bolted them on and My truck rode and looked great.

Date of experience: June 15, 2024
California
1 review
0 helpful votes
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Amazing Service
July 26, 2025

Tires I bought before were amazing. Very satisfied with all

Date of experience: May 9, 2023
Florida
1 review
0 helpful votes
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Easy to order
July 26, 2025

Never had an issue and fast delivery very good information on the tires

Date of experience: August 16, 2023
California
2 reviews
0 helpful votes
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Always good
July 26, 2025
Updated review

You will always get the information from the Tire Rack site.

Date of experience: July 15, 2025

Always a good experience
March 4, 2025
Previous review

Great website and support all the time. I have use Tire ack for many years now

Date of experience: February 21, 2025
Oregon
1 review
0 helpful votes
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Great service
July 26, 2025

Love using tire rack for my tire needs! I'm a racing driver, coach and navigator and only trust the best.

Date of experience: July 15, 2025
Pennsylvania
1 review
0 helpful votes
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Top notch!
July 26, 2025

Always great service and prices. Extremely reputable online business and a pleasure to be a customer

Date of experience: July 15, 2025
Wisconsin
4 reviews
0 helpful votes
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Very easy
July 26, 2025
Updated review

Simple to locate tires and order. If you have questions, they are there to help.

Date of experience: July 15, 2025

Easy to navigate
July 3, 2020
Previous review

Easy to navigate

Date of experience: July 3, 2020
Ohio
1 review
0 helpful votes
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Tire Rack has good prices with a wide selection. And getting an installation appointment with a local tire installer is a breeze on the website during checkout. I will definitely purchase from Tire Rack again.

Date of experience: July 15, 2025
Indiana
1 review
0 helpful votes
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Always Simple & Easy Ordering
July 26, 2025

As always, ordering tires is a breeze for any of my vehicles!

Date of experience: July 15, 2025
New York
3 reviews
5 helpful votes
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Excellent pricing and delivery
July 26, 2025
Updated review

Terrific pricing, fast delivery, great previous experience

Date of experience: July 15, 2025

Easy to navigate
November 11, 2022
Previous review

Easy to navigate

Date of experience: November 11, 2022
Tennessee
1 review
0 helpful votes
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The website is user friendly
July 26, 2025

On the website there's a video with test-drive reviews on the tires best for your vehicles. I found that video helpful.

Date of experience: July 15, 2025
North Carolina
1 review
0 helpful votes
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Good experience
July 26, 2025

Good experience before. Returned customer. Everything delivered as promised

Date of experience: July 15, 2025
Michigan
1 review
0 helpful votes
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The general grabbers at the closeout price is not to be overlooked. Also made in USA.

Date of experience: July 9, 2025
Louisiana
1 review
0 helpful votes
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Satisfied
July 26, 2025

Great, easy, quick, comparative, convenient, and imperative.

Date of experience: July 22, 2025
Ohio
1 review
0 helpful votes
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Great tire company
July 26, 2025

I get the tire quick. It have good selection of tires and name brand tires

Date of experience: July 15, 2025
Colorado
1 review
0 helpful votes
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Definition of In stock
July 26, 2025

I had a call with a representative from Tire Track who wanted to tell me that in stock didn't mean in stock at my nearest distribution center, just that it was at a different distribution center, which to me is not relevant or helpful when looking to pick up tires within a specific timeframe. He was adamant that I was uninformed or ridiculous for having concern over the looseness of the definition of in stock.

Date of experience: May 10, 2024
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Texas
1 review
0 helpful votes
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Quick and easy - and I know it will fit
July 26, 2025
Updated review

Have bought tires and wheels through Tire Rack before, never a problem. And if I screw up and order the wrong thing, returns are a breeze. Couldn't be simpler.

Date of experience: July 15, 2025

Every time I need new tires or wheels for my family vehicles, I use TireRack.com. Convenient, affordable and they provide lots of information on the order status, arrival dates, and let me choose the installer. A really good online service that saves a lot of money over just showing up at the tire store.

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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The customer reviews
July 26, 2025

I base my purchases on the customer feedback. Never had an issue. And picking them up in Midway saves a few $ too!

Date of experience: July 15, 2025
Tennessee
1 review
0 helpful votes
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Amazing Service
July 26, 2025

I have been a TireRack customer for many years. I have never had a bad experience. Highly recommend and I will be back in the future.

Date of experience: July 15, 2025
New York
1 review
0 helpful votes
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A great timesaver!
July 25, 2025
Updated review

Tire rack delivers exactly what I order within a few days. Great prices and excellent service so far!

Date of experience: July 15, 2025

The process was very simple to purchase a new set of...
December 10, 2024
Previous review

The process was very simple to purchase a new set of snow tires and rims.

Date of experience: November 29, 2024