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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tires are good fast delivery with no bs like other tire companies out there
My run flat tire blew out after hitting a pothole. I typically go to Discount Tire, but the experience there is dreadful. They try to upsell anything and everything, they over charge for everything, and they're usually super busy so you have to wait almost an hour just to see someone.
At TIRERACK.COM, I was able to search for my tire, purchase it at the lowest cost in the industry, schedule the installation and do it all from my phone in 10 minutes.
I actually ordered the WRONG tire for my car with TIRERACK.COM the first time I used them. I placed the order, paid for the tire, scheduled the installation and started freaking out once I realized the tire I just purchased is not the correct one for my car.
I called their customer service and line and literally had one of the best interactions I've ever had. I wish I remembered his name, but the gentleman who assisted me was an absolute ROCKSTAR.
He updated my order, put me at ease and did it all within 5 minutes. There was no wait times, no $#*!ty elevator music, just great service.
This company will dominate this space deservingly so moving into the future.
First time was assisted with associate went smooth very helpful
Excellent experience! I was able to find the right fit for my Audi
Bought rear tires a few months ago, selected my car and chose front tires, recommended the same brand, easy peasy!
Buy online, 2 days shipping and installing by discount tires shop, which also offers road hazard protection, for the life of the tires.
Tire Rack's web site was easy to navigate and find the right tires for my vehicle, order them and have them delivered to my installer.
Over all good service, and the wheels are great but unfortunately the tires were very substandard.
I always purchase from tire rack, they have never let me down
I love Tire Rack! The website is easy to use and they have a good reputation with local installers.
Love how easy it is to deal with something that no one ever wants to deal with.
I can always find a good deal for tires on Tire Rack. I found Bridgestone Turanza on close out. Probably spent half of what it would have cost me if it wasn't on close out.
Previous tires came nowhere near the 50k mile warranty so Tire Rack offered a one time 25% off coupon off a new set of 4
I always find it so easy to research and order my tires through tire rack. This is my 3rd time ordering through them.
The tire and rims were delivered on time without and problems
Excellent service, quality, selection and prices. Overall A+
Easy to use and the online chat ppl are very helpful. Prices are great and enjoy their service
Purchased 4 Bridgetsone tires for my 2008 Toyota Camry and have been very happy with the quality of the ride and performance in all weather conditions.
The ease of use for the website, and setting up the installer was perfect.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

