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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Like the options for purchase and price. You get what you pay for there and the experience is great
I've purchased tires here for many years and have always been pleased with service, pricing, and quality of customer service.
Great website, lots of good comparison info. My prior tires lasted 5 years.
I've been using Tire Rack since 2004 when I was in the Automotive Business. They are the only place I go when I need tires now that I've gotten out. Always easy, great research, and if you need to talk to someone, knowledgeable staff. Thank you, Frank (ext 375) for your help in the early years to keep a lifetime customer!
We needed new tires for our S4, WOW what a deal, they got delivered in 3-4 days with free shipping. We are so grateful to check the price at the right time. I have been a customer since 1996. For every car we have bought with extended family inventory. At least 8-10 cars for every driver in our house. THANKS TIRERACK!
Replacement tires for newer vehicle purchased. Found a different tire to purchase here on line. Apparently my cart left 4 tires before purchased was gone.
Easy to use site. Great experience all around. Price selection and knowledge center makes for a great experience.
Great website. Great Value! Easy to navigate with great information that makes the purchase easy.
Love tire rack. All the technical information I need to make tire buying decisions and great prices!
The best of the best and it's not even close…
I have purchased wheel packages from tire rack for more than a decade. My only option…
Prices are fair, but what I value most is the testing and high volume of reviews.
I have purchased a number of tires over the past several years from Tire Rack. I have also used their Road Hazard warranty which they include with tire purchases at no charge to their customers.
Ordering the tires i wanted was a great experience! Fast free shipping right to my door in days not weeks. And actually was better then the pizza delivery, they didn't make a couple of trips around the block looking for the front door! 😁😅😂😂
The staff was very helpful, but the purchase process was more difficult than expected.
As simple as entering a tire size, sorting appropriately, and buying tires.
Very easy to do online! This is the third time using this service, and each time it's been a breeze!
Always a great experience, fast & easy, professional thank you
Good pricing, warranty replacement service very quick. Had a broken belt in a tire was under warranty, bought another tire had it installed and was refunded for the replacement. All took less than 30 days
Good quality tires at a good price. We have ordered winter tires also from Tire Rack and they performed great.
Truck in front of me kicked out a water main cover, tried to avoid the rolling cover but i hit it and blew out my sidewall. Got the spare on and limped my way down to tire rack in south bend. They had the tire I needed in stock ( they always do because they are tire rack) The crew there are super helpful and caught that i have hazard replacement warranty on the damaged tire. He filed my claim on my behalf. Boom! New tire is on and warranty check is coming in the mail. Easy, quick, and always helpful!
Ive used tire rack for my trucks, daughters car, and my commuter car. Service is always fast. Don't waste your time and pay more at other big name shops
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4th time working with Tire Rack. Always treated me with respect and great service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members