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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,807 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Selection
July 27, 2025

Ok was easy to navigate through site and prices were comparable to shops

Date of experience: July 17, 2025
New Jersey
1 review
0 helpful votes
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I've ordered tires, shocks and brake parts in the past, always a great experience.

Date of experience: July 17, 2025
Maine
1 review
0 helpful votes
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Easy to order and install options
July 27, 2025

Easy all of the time, every time. Service is good, selection is good, and overall happy.

Date of experience: July 17, 2025
Utah
1 review
0 helpful votes
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GREAT
July 27, 2025
Updated review

Simple and shipping is great
Customer service is always availble to make certain i order the correct timres

Date of experience: July 17, 2025

Great on line store
July 10, 2025
Previous review

I believe this is my 4th set of tires purchased
i like the pricing and selection for each of my vehicles

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Free shipping
July 27, 2025

Items arrived on time! Product described accurately! Good customer service and knowledgeable staff

Date of experience: January 1, 2017
Iowa
1 review
0 helpful votes
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Great Tires
July 27, 2025

Bought my first set of tires from tire rack 6 months ago. Got great tires for our family van at closeout prices.

Date of experience: February 12, 2025
Ohio
1 review
0 helpful votes
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Fast, simple and easy to do
July 27, 2025

Fast, simple and very friendly. The customer service person was very knowledgeable

Date of experience: July 17, 2025
Colorado
1 review
0 helpful votes
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Easy Button
July 27, 2025

TireRack has an easy-to-navigate website with knowledgeable tech support!

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
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Simple to Order
July 27, 2025

The process was very easy. Shipping was very quick and delivered the next day.

Date of experience: July 23, 2025
Connecticut
1 review
0 helpful votes
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Love my tires
July 27, 2025

Reasonable price, quick delivery. Lots of options will order from them again.

Date of experience: July 23, 2025
Georgia
1 review
0 helpful votes
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Very good experience
July 27, 2025

My wife's Subaru, on time in the drive way was quick and easy installation, installer was very professional, great experience

Date of experience: June 24, 2023
California
1 review
0 helpful votes
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Easy
July 27, 2025

Ordered and picked up from tire rack 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

Date of experience: June 17, 2018
Pennsylvania
2 reviews
0 helpful votes
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Efficient Comparison and Local Installation
July 27, 2025
Updated review

I used Tire Rack to replace two of my tires. The site helped me compare models by performance and find the right fit for my car. I shipped the tires to a nearby installer, scheduled the appointment, and dropped off my car. The process was straightforwardβ€”I walked home, worked remotely, and picked up the car about an hour later. I plan to order two more tires for the other pair.

Date of experience: May 30, 2025

The website made it easy to find and compare different...
June 6, 2025
Previous review

The website made it easy to find and compare different tire models, and I appreciated the detailed parameters for selection. Being able to schedule the installation and see available appointments on the map was a game changer. Overall, a seamless experience.

Date of experience: May 27, 2025
New York
1 review
0 helpful votes
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Good prices
July 27, 2025

Good prices. Trust best tire. Have all tire different best.

Date of experience: July 17, 2025
New York
1 review
0 helpful votes
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Tires
July 27, 2025

I will need same tires all the time Don't like used different

Date of experience: July 17, 2025
Connecticut
1 review
0 helpful votes
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Very convenient
July 27, 2025
Updated review

TireRack has a great website and allows users to easily do comparisons between similar brands & styles. Prices and option of warehouse pickup is great too.

Date of experience: July 17, 2025

Great online service, delivery is fast and correct
August 30, 2024
Previous review

Great online service, delivery is fast and correct.

Date of experience: August 20, 2024
New York
1 review
0 helpful votes
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Good Selection of Trailer Tires
July 27, 2025

Easy to select and compare tire. Good Pricing and quick delivery.

Date of experience: July 17, 2025
Oklahoma
1 review
0 helpful votes
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Always hard to beat prices.
July 27, 2025

Tire rack always delivers the best prices on tires, wheels, or even mounted sets. Thanks again.

Date of experience: July 17, 2025
Missouri
1 review
0 helpful votes
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Tires
July 27, 2025

Easy to order, and compare against other brands, delivery was right on time.

Date of experience: July 23, 2025
New York
1 review
0 helpful votes
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More info on performance rating
July 27, 2025

I would like to see more specs on performance rating as many of the tires I searched were not yet rated …

Date of experience: July 17, 2025