Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,913 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

So many options
August 6, 2025

Nice comparison. I appreciate the ability to compare. There is a lot of detailed information to dig in to here.

Date of experience: July 27, 2025
Texas
1 review
0 helpful votes
Follow Ross G.
Unfollow Ross G.
Share Review
Report Review

Outstanding
August 6, 2025

Outstanding experience as well as this experience, the website/app is super easy to use and the tires are at a reasonable price

Date of experience: July 27, 2025
Michigan
1 review
0 helpful votes
Follow Joy M.
Unfollow Joy M.
Share Review
Report Review

Great products and service
August 6, 2025

Love tirerack! Awesome company. Clear pricing and guides to make sure you get the correct boots for your ride

Date of experience: July 27, 2025
Pennsylvania
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

My Go To Tire SOurce
August 6, 2025

I have ordered tires from Tire Rack multiple times, getting exactly what I wanted in a timely manner.

Date of experience: July 27, 2025
Minnesota
1 review
0 helpful votes
Follow Chauncy B.
Unfollow Chauncy B.
Share Review
Report Review

Another easy buy
August 6, 2025

Every time I order they have what I want, its easy to buy, and easier to pick up.

Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
Follow Antonio F.
Unfollow Antonio F.
Share Review
Report Review

Prices could be better
August 6, 2025

Good selection but prices could be better. Maybe some special offers or cash back for returning customers would be nice. Even credits for a future purchase that don't expire.

Date of experience: July 27, 2025
Massachusetts
1 review
0 helpful votes
Follow Lawrence D.
Unfollow Lawrence D.
Share Review
Report Review

Good product
August 6, 2025

Everything on time and in order
I don't have fifty words to say

Date of experience: July 27, 2025
New Jersey
1 review
0 helpful votes
Follow Theodore M.
Unfollow Theodore M.
Share Review
Report Review

Tire Purchase
August 6, 2025

All my prior purchases have been on time and as purchased; good experience.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
Follow Samantha A.
Unfollow Samantha A.
Share Review
Report Review

Tires on time
August 6, 2025

2nd set bought and hope to have just as good experience as the first time.

Date of experience: July 27, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kenny P.
Unfollow Kenny P.
Share Review
Report Review

Order to Delviery
August 6, 2025

I previously ordered tires from tire rack and they were delivered within a few days.

Date of experience: July 27, 2023
Virginia
1 review
0 helpful votes
Follow Chesleigh J.
Unfollow Chesleigh J.
Share Review
Report Review

Good overall
August 6, 2025

Was good that last time too. It was a long time ago in another county

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
Follow Omar N.
Unfollow Omar N.
Share Review
Report Review

Muy buena compañía
August 6, 2025
Updated review

Muy buenos precios y tienen de todo! Y la atención excelente

Date of experience: July 27, 2025

Muy buena compañía
July 30, 2025
Previous review

Su sitio web es muy buena, y muy amables mucha variedad y opciones

Date of experience: July 20, 2025
Wisconsin
1 review
0 helpful votes
Follow Craig T.
Unfollow Craig T.
Share Review
Report Review

No opinion
August 6, 2025

Typical online experience. Nothing great, nothing bad. I didn't really want to give feedback. I wish there was an option to skip.

Date of experience: July 27, 2025
Tennessee
1 review
0 helpful votes
Follow Cameron M.
Unfollow Cameron M.
Share Review
Report Review

My previous order was cancelled.
August 6, 2025

My credit card is scratched and difficult to read, so I probably made an error in typing the account information into your website.

Date of experience: July 24, 2025
New York
1 review
0 helpful votes
Follow sean A.
Unfollow sean A.
Share Review
Report Review

Always easy
August 6, 2025

Best for years, have been a customer for over 15 years and never a problem

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
Follow Howard S.
Unfollow Howard S.
Share Review
Report Review

Previous Shipping
August 6, 2025
Updated review

When checking out, there should be a choice to have the tires shipped to an address previously chosen. Instead you have to go to enter an address and at that time, previous ones come up.

Date of experience: July 27, 2025

Fast and easy
March 24, 2025
Previous review

Fast and easy, even when it comes to changing settings, no issues

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
Follow Chris L.
Unfollow Chris L.
Share Review
Report Review

Always easy
August 6, 2025

Price and service options always make tirerack the first choice.

Date of experience: July 27, 2025
Massachusetts
1 review
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

Easy, quick and helpful!
August 6, 2025

I ordered tires and did not use an installer from tire rack. Tire rack helps you decide on tires by giving you facts and reviews on specific tire models to compare from one model to another. The tire guide helps you figure out the OE tire size which is also very helpful if you do not know which tire you need. The process was very quick and easy.

Date of experience: July 28, 2025
Connecticut
1 review
0 helpful votes
Follow Jayson B.
Unfollow Jayson B.
Share Review
Report Review

Straight forward very good prices and lots of choices,...

Date of experience: July 27, 2025
Massachusetts
1 review
0 helpful votes
Follow Tuan L.
Unfollow Tuan L.
Share Review
Report Review

Except
August 6, 2025

I got my tires delivered on time, the replacement was very smooth everyone was very kind and helpful I loved how the tires were very strong and stable.

Date of experience: July 27, 2025