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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Nice comparison. I appreciate the ability to compare. There is a lot of detailed information to dig in to here.
Outstanding experience as well as this experience, the website/app is super easy to use and the tires are at a reasonable price
Love tirerack! Awesome company. Clear pricing and guides to make sure you get the correct boots for your ride
I have ordered tires from Tire Rack multiple times, getting exactly what I wanted in a timely manner.
Every time I order they have what I want, its easy to buy, and easier to pick up.
Good selection but prices could be better. Maybe some special offers or cash back for returning customers would be nice. Even credits for a future purchase that don't expire.
Everything on time and in order
I don't have fifty words to say
All my prior purchases have been on time and as purchased; good experience.
2nd set bought and hope to have just as good experience as the first time.
I previously ordered tires from tire rack and they were delivered within a few days.
Was good that last time too. It was a long time ago in another county
Muy buenos precios y tienen de todo! Y la atención excelente
Su sitio web es muy buena, y muy amables mucha variedad y opciones
Typical online experience. Nothing great, nothing bad. I didn't really want to give feedback. I wish there was an option to skip.
My credit card is scratched and difficult to read, so I probably made an error in typing the account information into your website.
When checking out, there should be a choice to have the tires shipped to an address previously chosen. Instead you have to go to enter an address and at that time, previous ones come up.
Fast and easy, even when it comes to changing settings, no issues
I ordered tires and did not use an installer from tire rack. Tire rack helps you decide on tires by giving you facts and reviews on specific tire models to compare from one model to another. The tire guide helps you figure out the OE tire size which is also very helpful if you do not know which tire you need. The process was very quick and easy.
Straight forward very good prices and lots of choices,...
I got my tires delivered on time, the replacement was very smooth everyone was very kind and helpful I loved how the tires were very strong and stable.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

