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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It was a very convenient way to purchase tires online. The prices were better than in store purchase of comparable quality.
Delivery was late. Had to re-schedule installment.
Communication was misleading.
Website is great and so is the road hazard coverage! Great work!
Good prices, quick delivery, trouble-free tire purchasing.
Easy online ordering, reasonable prices, delivered as noted.
I love tire rack and recommend it to all of my family and friends. The site itself needs some streamlining and gui maintenance. After inputting the Y/M/M of the vehicle, the list populates randomly and it's hard to find the navigation tool to sort by rating or price. There are other issues, but this is a primary concern for me.
Very good and easy experience which has brought me back to buy.
My last order I got Cooper's RS3's this timeI'm getting P Zeros all seasons. Good prices, fast delivery excellent customer service team
Was able to return and exchange items with no issues. Customer service was excellent and very helpful and friendly.
Entered my vehicle type and year and got the tire option that fit my truck. Each tire had a description of its benefits. I selected my tire, was given a 2 day delivery time and then moved to installation options. The tires were delivered to my installer when promised. I had an appointment and the installer put them on in just over 30 minutes while I waited.
Easy to use online tire ordering and installation appointment scheduling.
Tire Rack is always clean and upfront with product information.
Had an issue where I was not happy with an order of a wheel and tire package. I ordered a new set of wheels and tires with Tire Rack. Customer service was exceptional and helped me with the return process. Toby was great to work with!
Tire Rack is the best company to purchase tires from. They have the best brands, a huge inventory, fast shipping, and great customer service.
Researched and shopped for wheel and tire deals all over the internet. Got exactly what I was looking for at a fair price. Ordered on a Friday, got a call to confirm tire size less than an hour later. Tires mounted and balanced on wheels were on my truck Monday afternoon. Unbelievable service and delivery.
I've been using Tire Rack since 2014. They seem to be the least expensive out of most tire carriers I have researched in.
Tires, credit, shipping, installation all together in one place. Very easy transaction.
I have ordered from them multiple times and never any problems.
I'm picky about how tires performance and the impact they have on vehicle dynamics and driving experience. Tire Rack has good reliable info to use to pick a suitable tire for your vehicle and driving style and consistently good pricing. I have used Tire Rack for nearly all my tire needs for over a decade.
Great customer service! Quick delivery, and exactly what I ordered. I will continue to shop Tire Rack for all my future tire needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members