Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent communication. Got this tire at a great price. Great customer follow up.
Repeat customer, my last order the tires took over a week too receive. Even tho I'm only 3 hrs away from TR, s warehouse the shipping was horrible. The tires went to nj where I live and then took a tour in a few other states before finally being delivered. The shipper said it was due too improperly unreadable labels on the tires.
I was able to find a good choice at an affordable price. The website was easy to navigate and all the information that I needed was convenient and well organized.
I've been buying Michelin tires from tire rack for com since 2004, and will only buy my Michelin tires from here for as long as I am burning rubber.
I don't buy my tires anywhere else! Since 2004 when I discovered tirerack…I'll always be a return customer.
Easy as usual. Thank you! I will order again in the near future.
Purchased some Firestone Destination A/T 2 tires for my ol yota. The experience was painless. DOT codes were recent. Tires were free of defects and all balanced out. Tirerack is dialed.
Great site - great service - love this company - easy no hassle tire shopping
Ordered a lot of tires from TireRack and never been disappointed.
Pricing and shipment of new tires was on point, as usual. I purchased 3 sets of tires on that particular occasion for two different vehicles, one set being dedicated snow tires.
Awesome Experience. Great Price. Fast Shipping. Great list of options available
Always an easy transaction. Easy to find what I need. My go to tire shop.
It was a great experience. I believe this site has the best quality and prices.
The same as the answer above which is why I am returning customer.
Was able to purchase tires at a great price and schedule installation (also at a good price) all at once.
No complaints convenient and easy to order price are fair and good reviews
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

