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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I don't remember but I'm sure it was good, if not, i would remember.
Date of my past experience is false. Too difficult to complete this survey
I have always had positive experiences with your company from calling or virtual chatting and receiving qualified help. To having a tire replaced that blew right after it was purchase. No hassle and much appreciated. Thank you for being excellent!
Ordered/received winter snows on rims of a 2017 audi A4
Order was as expected. Tires worked very well in both ice and snow
Always a great experience with tirerack, I especially appreciate the tire reviews on youtube.
Tire were received at the best price and delivery was quick and on time.
I have 2 mail on rebates after doing a credit card app?
Lotta hoops.
Bought tires in February and already had a blowout on one. Supposed to be under warranty
We appreciate you bringing this to our attention and a member of our team will be reaching out.
My previous order was delivered promptly. A few weeks later, I experienced a tire puncture, and the replacement was fully covered under the free Road Hazard program. Tire Rack makes the tire ordering process seamless and provides detailed, expert information that supports confident decision-making.
Order arrived fast. Tires were in good shape. Website was very easy to use
Amazing company and tires, looking forward to see how the tire care warranty works as well as per previous order
Good to great was the last experience level of my last purchase. The free shipping was absolutely what made my experience worth it.
Tirerack has great customer service, quality tires, great pricing.
Have purchased through tirerack as far back as 2010... never had any issues.
Perfect from placing order, selecting tires, shipping. Never a complaint
All went well with our previous experience.
The process was easy and the tires were in stock.
Great selection, great prices. The website is very easy to use. Keep up the good work guys!
My only complain was that the tires were shown to be delivered the next day, but it took about5 days for them to arrive, other than that, everything else was great
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and a member of our team will be reaching out.