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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,785 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Esy Peasy
August 17, 2025

Bought a tire and wheel package with ease. No problem finding what I wanted.

Date of experience: August 7, 2025
Pennsylvania
1 review
0 helpful votes
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A+
August 17, 2025

Great prices. Shipped quick. Highly recommend this place.

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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I don't remember but I'm sure it was good, if not, i would remember.
Date of my past experience is false. Too difficult to complete this survey

Date of experience: July 11, 2025
California
1 review
0 helpful votes
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Love working with your company!
August 17, 2025

I have always had positive experiences with your company from calling or virtual chatting and receiving qualified help. To having a tire replaced that blew right after it was purchase. No hassle and much appreciated. Thank you for being excellent!

Date of experience: August 7, 2025
Canada
1 review
0 helpful votes
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Ordered/received winter snows on rims of a 2017 audi A4
Order was as expected. Tires worked very well in both ice and snow

Date of experience: October 7, 2025
South Carolina
1 review
0 helpful votes
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Always a great experience with tirerack, I especially appreciate the tire reviews on youtube.

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Landrover tire
August 17, 2025

Tire were received at the best price and delivery was quick and on time.

Date of experience: August 7, 2025
Ohio
1 review
0 helpful votes
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Rebate uncertainty
August 17, 2025

I have 2 mail on rebates after doing a credit card app?
Lotta hoops.

Date of experience: August 7, 2025
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Ohio
1 review
0 helpful votes
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Great service
August 17, 2025

Had an issue, called the claims number, they walked me through.

Date of experience: August 7, 2025
New Jersey
1 review
0 helpful votes
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Instant blowout
August 17, 2025

Bought tires in February and already had a blowout on one. Supposed to be under warranty

Date of experience: July 22, 2025
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

District of Columbia
1 review
0 helpful votes
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Best tire company to purchase from
August 17, 2025
Updated review

My previous order was delivered promptly. A few weeks later, I experienced a tire puncture, and the replacement was fully covered under the free Road Hazard program. Tire Rack makes the tire ordering process seamless and provides detailed, expert information that supports confident decision-making.

Date of experience: September 26, 2024

Love Tirerack.com
May 25, 2025
Previous review

Order arrived fast. Tires were in good shape. Website was very easy to use

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Great tires
August 17, 2025

Amazing company and tires, looking forward to see how the tire care warranty works as well as per previous order

Date of experience: August 7, 2025
Florida
1 review
0 helpful votes
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Tires cheapest & best quality
August 17, 2025

Good to great was the last experience level of my last purchase. The free shipping was absolutely what made my experience worth it.

Date of experience: August 7, 2025
Missouri
1 review
0 helpful votes
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Great place
August 17, 2025

Tirerack has great customer service, quality tires, great pricing.

Date of experience: November 22, 2023
Florida
2 reviews
0 helpful votes
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Have purchased through tirerack as far back as 2010... never had any issues.

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Quality
August 17, 2025

Perfect from placing order, selecting tires, shipping. Never a complaint

Date of experience: August 24, 2022
Maryland
1 review
0 helpful votes
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Great service
August 17, 2025

All went well with our previous experience.
The process was easy and the tires were in stock.

Date of experience: November 6, 2022
Maryland
1 review
0 helpful votes
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Fast and Easy
August 17, 2025

Great selection, great prices. The website is very easy to use. Keep up the good work guys!

Date of experience: August 7, 2025
Vermont
1 review
0 helpful votes
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Thanks
August 17, 2025

Easy and fast. They ship quick. I also love how they have a great description of the tires on the site!

Date of experience: March 7, 2024
Washington
1 review
0 helpful votes
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Pretty Good Service
August 17, 2025

My only complain was that the tires were shown to be delivered the next day, but it took about5 days for them to arrive, other than that, everything else was great

Date of experience: March 5, 2025