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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Order online, item shipped to my chosen destination before my service appointment. Will definitely use again and prices were very reasonable.
You are sure you are getting the right tire for your car and the road hazard warranty works.
This is my first time actually purchasing from Tire Rack, and it went pretty well. The whole process was easy from start to finish, and they had a better price than anywhere else.
The tested by Tire Rack, customer reviews, and professional reviews were incredibly helpful in making my ultimate purchase decision.
This is my second order on tire rack. Smooth process but be advised my install location couldn't find my tires for a few minutes and charged a disposal fee.
I've been a satisfied customer for just over a quarter-decade.
I think I have bought from Tire Rack for almost every car I owned and I have owned quite a few cars. I love your video reviews about the top tires you offer which have helped me in my decision process.
I dont like that heat cyling is $25 a tire now and a week to get my tires when it has always been a couple days and $15 each. Not happy.
Needed snow tires and wheels for a new vehicle. Tirerack made it easy to pick the best combo, and included everything I needed to install them on the vehicle.
Top notch. So easy to find what you need I've been buying my tires from here for years. Please sponsor build my truck for marketing purposes. We could lift it and add a wheel and tire combo from tire rack selection and add vinyl tire rack decals and I'll be a driving billboard for the company. I 1000% stand behind this company and I'll like to partner in this way my instagram *******@sfl_overlander_
Between youtube videos TireRack has up on their account about fitments & size comparisons, to the amazing customer service that I am so impressed with I tell about to everyone, I think TireRack offers the best package of service all around when researching & purchasing tires
I have been a tire rack customer for many years. Tire rack always offers top notch service, product and customer support. Jn addition J&J Motors has been my go to
Installer for many years and I would go out of my way to patronize their shop.
Everything went smoothly. The tires arrived as expected to the specified location and they were exactly what I had ordered.
I do not remember the date of that purchase because it was several years ago, so I am simply going to submit a hypothetical date.
It was great also. No one can touch your prices and selections.
Exactly as it was promised. Correct order, on time, right address... everything. Been a customer for years.
Accidently ordered the wrong front tires over the weekend called and had no issues you guys helped me and understood my mistake and helped me with the return
First class. Can find the information needed to make my decision
It was great from what I remember. If it was bad, I would most likely remember the details but, I don't have any bad memories of the previous experience.
Ive used Tire rack for years for my track tires for a few Miata I had. Speedy, accurate service. Im no longer racing but still use tire Rack to outfit my weekend cruising Porsche!
Great tire selection. I love the close out deals. I want the freedom to select the best tire for my vehicle and tire rack provides that service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your concern. Unfortunately due to raising labor costs we had to increase the cost of heat cycling after about 25 years at the same cost. We have also had difficulty acquiring the tire you need due to limited supply from the manufacturer and have not been able to keep it in stock in all of our distribution centers. We appreciate your business and will continue to work to keep prices as low as we can and keep stock in centers close to customers.