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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,784
shipping
28,748
quality
29,308
This company responds to reviews on average within 1 day

Instant Feedback

530,144 reviews

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California
1 review
0 helpful votes
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Good website
August 19, 2025

I've used tirerack a number of times, never disappointed. They have a good selection of wheels and tires. The option to show on vehicle is great.

Date of experience: August 9, 2025
Missouri
1 review
0 helpful votes
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Easiest Site on the Intertubes
August 19, 2025

I have been using Tire Rack for over 2 decades, and they never fail to exceed expectations. I don't believe that I've ever needed to speak to a specialist as the web site, comparison & search tools, reviews, segment reviews, etc are simply so comprehensive. So long as they keep up their passion to be the best at what they do, I will be a customer for life.

Date of experience: August 9, 2025
Colorado
1 review
0 helpful votes
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Good job
August 19, 2025

Best price easy to order most brands in stock great selections on wheels

Date of experience: August 9, 2025
Maine
1 review
0 helpful votes
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Great selection
August 19, 2025

Great selection of fresh tires delivered timely manner...

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Extremely fast shipping! The Kuhmo tires were exactly what I was looking for. Plus they had an $80 instant rebate and another $80 MasterCard from Kuhmo.

Date of experience: July 31, 2025

The Tire Rack always has great prices and fast shipping.
August 10, 2025
Previous review

I have ordered from Tire Rack several times, and have always been very pleased with the customer service.

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
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Installation of new tires done by mobile installer. Came to my home and changed out all four tires to a set recommended by Tirerack.

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Order
August 19, 2025

Using the Tire Rack site is a pleasure, easy to navigate and best priced and options.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Reasonable price for quality product
August 19, 2025

5 cars in a family of 4. Cant tell you how many sets of tires i have purchased in 15+ years.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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This is at least my third time ordering tires (or tires and wheels) from Direct Tire. Each time has been a pleasure. The website is well designed and organized; its content is up-to-date; and Tire Rack's inventory is first-rate.

Date of experience: August 9, 2025
Pennsylvania
1 review
0 helpful votes
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Always a pleasure!
August 19, 2025

Always a pleasure dealing with Tire Rack! I've bought many sets of tires here and don't plan to stop!

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Easy to use Website
August 19, 2025

Each time I've ordered from TireRack it's been a very simple process
And the product always shows up well within time.

Date of experience: June 1, 2025
Pennsylvania
1 review
0 helpful votes
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Simple Purchase
August 19, 2025

Always great shopping at tirerack. Great tools to guide you through the experience.

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Professionalism
August 19, 2025

Always professional. Easy to navigate the website. Always receive great products Tire Rack

Date of experience: August 9, 2025
Colorado
1 review
0 helpful votes
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Website
August 19, 2025

You could make the process on the website be a little bit smoother transitioning back and forth and include trailer on the first category page

Date of experience: August 9, 2025
Tennessee
1 review
0 helpful votes
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Excellent service
August 19, 2025

Always the same service quick delivery and quality products, will order from you again

Date of experience: August 9, 2025
Florida
1 review
0 helpful votes
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Always a Great Experience!
August 19, 2025

I always get reasonable prices and a much greater variety than I can get from walking into a local store. I always call to check information on the tire if I don't know about it, and the people are always friendly, nonjudgmental and helpful. Thank you Brax!

Date of experience: August 9, 2025
New York
1 review
0 helpful votes
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Helpful and Easy
August 19, 2025

I love using Tire Rack because of the traction ratings, customer reviews, Tire Rack testing, and the control and convenience.

Date of experience: August 9, 2025
Indiana
1 review
0 helpful votes
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Best place to get tire - full stop
August 19, 2025

Been to their testing grounds with my club numerous times, got tire directly from their warehouse on site or had remote install done. Always great experience.

Date of experience: August 9, 2025
Wisconsin
1 review
0 helpful votes
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Web site challenging
August 19, 2025

Picking installer for tires, give me more options, I had to jump around zip codes to find the actual installer closest to me that I want to work with. I live in ******* but this site kept recommending an installer much father away.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Next day service
August 19, 2025

I was surprised to see it delivered so soon. Next day service

Date of experience: November 9, 2017