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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Almost orgasmic. Really. I seldom feel this way about the tire buying experience, but Tire Rack has changed all that for me.
I have purchase wheels and tires for several vehicles in the past and have always had excellent experiences.
No hassle return on my last order because I had the wrong year vehicle
Good prices and fast shipping and good customer service!
Tire rack always has competitive prices but I really like the fast shipping.
Tire Rack has always been a good source, with great prices. Rating #1
I have used tire rack several times in the past and never disappointed. They have great customer service.
I've never had a bad experience with Tire Rack... every interaction I've had with them has been outstanding. The last time I placed an order, a representative from Tire Rack actually called me personally to provide additional information about the tire I had chosen. He took the time to explain some details that helped me feel more confident about my purchase. That level of personalized customer service really sets them apart to me. Their customer service is truly exceptional! They are friendly, knowledgeable, and always willing to go the extra mile.
Love the transparency of purchasing your own tires. Sometimes the tire places overcharge!
Even if tire rack isn't the cheapest in very rare cases, the roadside hazard makes up for it. Driving in Florida and collecting nails in tires, why would you buy from anyone else?
Fast, delivered right to the shop on time and a great deal. Ordered set of close out tires for my son and they work perfectly and following year I ordered four pirelli tires that were also on closeout which happened to be absolutely perfect so your three for three.
I've always found what I was looking for a better, alternate options here.
Tire rack has always had the model and size I'm looking for in stock and with faster delivery than when ordering at local tire shops. Love that they deliver directly to installers too.
I have been a Tire Rack customer for 20 years and will continue to buy all my wheels/tires from them.
Plenty of choices and helpful information on the Tire Rack site. Ordering was easy. Delivered directly to Discount Tire in Glendale Heights, IL. Staff there was friendly and kept me informed throughout my time there. Work was completed in a reasonable about of time.
Good, never had an issue with tirerack. Will continue to purchase from you in the future so as long we continue to have a good experience with the ordering / process and timely delivery
Excellent reviews, research, fast shipping and fair prices.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

