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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,749 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Almost orgasmic. Really. I seldom feel this way about the tire buying experience, but Tire Rack has changed all that for me.

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Tire Purchase
August 23, 2025

I have purchase wheels and tires for several vehicles in the past and have always had excellent experiences.

Date of experience: August 13, 2025
Minnesota
1 review
0 helpful votes
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Great Service as a repeat customer
August 23, 2025

No hassle return on my last order because I had the wrong year vehicle

Date of experience: November 13, 2024
Ohio
1 review
0 helpful votes
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Good
August 23, 2025

Good prices and fast shipping and good customer service!

Date of experience: August 13, 2025
California
1 review
0 helpful votes
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All my past experiences certainly add up to the above feedback.

Date of experience: August 13, 2025
Massachusetts
1 review
0 helpful votes
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Good prices and fast shipping.
August 23, 2025

Tire rack always has competitive prices but I really like the fast shipping.

Date of experience: August 13, 2025
Pennsylvania
1 review
0 helpful votes
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Great Service
August 23, 2025

Tire Rack has always been a good source, with great prices. Rating #1

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Easy website
August 23, 2025

Easy and large selection. Prices are good. Website easy to use

Date of experience: August 13, 2025
Maryland
1 review
0 helpful votes
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Great Customer Service
August 23, 2025

Tire purchases and great pricing for all of my tire purchases

Date of experience: August 13, 2025
Maryland
1 review
0 helpful votes
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Tire rack is the best!
August 23, 2025
Updated review

I have used tire rack several times in the past and never disappointed. They have great customer service.

Date of experience: August 13, 2025

Very easy to navigate through the platform
August 14, 2025
Previous review

I've never had a bad experience with Tire Rack... every interaction I've had with them has been outstanding. The last time I placed an order, a representative from Tire Rack actually called me personally to provide additional information about the tire I had chosen. He took the time to explain some details that helped me feel more confident about my purchase. That level of personalized customer service really sets them apart to me. Their customer service is truly exceptional! They are friendly, knowledgeable, and always willing to go the extra mile.

Date of experience: August 4, 2025
New York
1 review
0 helpful votes
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Easy and properly priced
August 23, 2025

Love the transparency of purchasing your own tires. Sometimes the tire places overcharge!

Date of experience: August 13, 2025
Florida
1 review
0 helpful votes
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Nowhere else to buy tires
August 23, 2025

Even if tire rack isn't the cheapest in very rare cases, the roadside hazard makes up for it. Driving in Florida and collecting nails in tires, why would you buy from anyone else?

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Great. Same as always
August 23, 2025

Fast, delivered right to the shop on time and a great deal. Ordered set of close out tires for my son and they work perfectly and following year I ordered four pirelli tires that were also on closeout which happened to be absolutely perfect so your three for three.

Date of experience: August 13, 2025
California
1 review
0 helpful votes
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Huge Inventory, Fast Delivery, Fair Price
August 23, 2025
Updated review

I've always found what I was looking for a better, alternate options here.

Date of experience: August 13, 2025

Great selection and service
April 24, 2025
Previous review

Tire rack has always had the model and size I'm looking for in stock and with faster delivery than when ordering at local tire shops. Love that they deliver directly to installers too.

Date of experience: April 14, 2025
Maryland
1 review
0 helpful votes
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Tires
August 23, 2025

My husband ordered the tires and everything was ok when it arrived.

Date of experience: July 13, 2015
Florida
1 review
0 helpful votes
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Loyal customer
August 23, 2025

I have been a Tire Rack customer for 20 years and will continue to buy all my wheels/tires from them.

Date of experience: August 13, 2025
Illinois
1 review
0 helpful votes
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New Pirelli Tires
August 23, 2025

Plenty of choices and helpful information on the Tire Rack site. Ordering was easy. Delivered directly to Discount Tire in Glendale Heights, IL. Staff there was friendly and kept me informed throughout my time there. Work was completed in a reasonable about of time.

Date of experience: August 19, 2025
Pennsylvania
1 review
0 helpful votes
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Good
August 23, 2025

Good, never had an issue with tirerack. Will continue to purchase from you in the future so as long we continue to have a good experience with the ordering / process and timely delivery

Date of experience: August 13, 2025
Mississippi
1 review
0 helpful votes
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Always Great
August 23, 2025

Excellent reviews, research, fast shipping and fair prices.

Date of experience: August 13, 2025
Georgia
1 review
0 helpful votes
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Good deals
August 23, 2025

Awesome, everyone should price shop, some places just over charge.

Date of experience: May 22, 2012