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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,659
shipping
28,623
quality
29,183
This company responds to reviews on average within 1 day

Instant Feedback

527,885 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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It took me less than 5 minutes from start to finish. I simply entered the tire I needed, chose from the options they provided from all different price points and tire types.

Date of experience: March 25, 2026
North Carolina
3 reviews
0 helpful votes
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Need tires? Call Tire Rack
April 4, 2026

Ordered under my late husband Frank's name, for years for our street vehicles and race cars. Always our first choice … recommended Tire Rack to many friends

Date of experience: March 25, 2026
California
1 review
0 helpful votes
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I have purchased many sets of tires from Tire Rack and they're always in perfect condition and on time. Every time I order through this website I love how I'm able to compare many different tires so that I know I'm optimizing my purchase. The pri is are always competitive and the convenience can't be beaten. The customer reviews are very helpful and trustworthy so I rely on them as well as the expert reviews in order to know what to expect.

Date of experience: March 24, 2026
1 review
0 helpful votes
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Fast delivery and service
April 4, 2026
Updated review

I found What I needed and it came exactly as described very quickly after shipping.

Date of experience: March 24, 2026

Easy to use and understand
March 25, 2026
Previous review

Easy to use and understand

Date of experience: March 15, 2026
Arkansas
1 review
0 helpful votes
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Good Experience
April 4, 2026

Done several orders with TireRack. Usually have better options and price than simply walking in a tire shop. Always ships quick too.

Date of experience: March 24, 2026
New York
1 review
0 helpful votes
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Tire Rack always
April 4, 2026
Updated review

I have been using Tire Rack for years. Best prices with the option to use an installer near your location. It all works out perfectly.

Date of experience: January 1, 2026

Excellent Service
February 7, 2026
Previous review

I have used tire rack for years. Excellent prices and the Road Hazard coverage for 2 years is unmatched.

Date of experience: November 28, 2022
New Jersey
1 review
0 helpful votes
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Glad to see free shipping back
April 4, 2026

I've been shopping from Tire Rack for many years. In the beginning shipping was free. Then shipping was not! Glad to see it back.

Date of experience: March 24, 2026
New York
1 review
0 helpful votes
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Good option for tires and wheels
April 4, 2026

Have had good experiences with reasonable pricing and have not had any issues receiving already mounted and balanced tires with wheels.

Date of experience: June 23, 2025
Georgia
1 review
0 helpful votes
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Purchased tires
April 4, 2026

I ordered 2 firestone tires for my truck and the tires was out of round which made my truck ride bumpy, i decided to try one more time because i like the tires for this new purchase and the price is good but i really hope i get good service out of them this time.

Date of experience: February 17, 2025
Elise B. TireRack Rep
6 hours ago

Hi Germaine, thanks for sharing your experience with us. We're committed to ensuring you get the quality and smooth ride you expect and look forward to making things right with your next set of tires. Thank you for sticking with us.

Florida
1 review
0 helpful votes
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Great Service
April 3, 2026

As always, Tire Rack comes through with quality tires at an affordable price.

Date of experience: March 24, 2026
Connecticut
2 reviews
0 helpful votes
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Always great
April 3, 2026
Updated review

I've been buying tires from Tirerack since the 90's, always the best products and service. Had to use the warranty once and was easy.

Date of experience: March 24, 2026

Easy easy easy
January 7, 2021
Previous review

Easy easy easy

Date of experience: January 7, 2021
Wisconsin
1 review
0 helpful votes
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I ordered a set of winter tires on rims last fall. Delivery to my preferred installer was quick and seamless. Excellent performance through the season. No problems.

Date of experience: October 28, 2025
Florida
1 review
0 helpful votes
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Great price and Fast shipping
April 3, 2026

Tire Rack Always has what i need in stock. I own 5 vehicles and have no problem getting what I need and Excellent shipping speed.

Date of experience: March 24, 2026
Pennsylvania
1 review
0 helpful votes
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I bought four tires for my car and it was painless. They were delivered on time and installed by an installer in your network. No issues.

Date of experience: December 30, 2025
New York
1 review
0 helpful votes
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Great prices
April 3, 2026
Updated review

Every set of tires has been a great value. Only once have I had a defected tire and was replaced immediately.

Date of experience: March 24, 2026

Always dependable
August 7, 2025
Previous review

I have already expected nothing less than a great purchase and service

Date of experience: July 28, 2025
Michigan
1 review
0 helpful votes
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Helpful live chat
April 3, 2026

Both Victoria and Tucker help me figure out specific details about the tires I wanted. I am thankful for their knowledge and professionalism.

Date of experience: March 24, 2026
Georgia
1 review
0 helpful votes
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God I love a good set of rubbers
April 3, 2026

Talking to a TireRack rep and buying tires from them is a complete tonic. It soothes the soul to know that you're on good, new rubber. I'm safer, faster and feel better about my car overall. And thanks to TireRack I feel that I'm buying from people who actually give an F about the same things that I love... driving.

Date of experience: March 24, 2026
Colorado
1 review
0 helpful votes
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I have ordered tires through Tire Rack many times for my vehicles over the years. Their selection, their prices, and the option to save extra money by picking up from their distribution center are all excellent! The option to have the tires shipped to my local Discount Tire location for installation adds another layer of convenience.

Date of experience: May 13, 2023
New York
1 review
0 helpful votes
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This is our 2nd order with Tire Rack; the First Order was seamless; the Customer Service and fast follow-up is impressive and appreciated. First Order deliver date was pushed out online, however, within 10 minutes of placing the order, a representative called with an update to state that the order actually would ship per the earlier posted date as inventory would be shipped from a different warehouse. This timely feedback allowed us to maintain our schedule. There was a second issue that Customer Service representative Rene (ext4410) was superhelpful in communicating; our bank initially blocked / held payment until we confirmed we authorized the transaction; Tire Rack called us to inform us on Monday. We were able to immediately contact our bank to confirm to release payment, then followed up with Tire Rack to confirm order shipment. Again; you all have the Best-in-Class Customer Service Team. More companies should model & match your Quality Customer Service. Thank You for Your Great Service

Date of experience: March 23, 2026
New York
1 review
0 helpful votes
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Tire Warrenty
April 3, 2026

Even though your tire warranty screwed me last time due to how the reimbursement was placed. Still bought tires from you again. Dont ever recommend your company to anyone

Date of experience: March 24, 2024
Elise B. TireRack Rep
14 hours ago

Brian, thank you for choosing us again —your feedback is important, and a member of our team will be reaching back out to you directly.