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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,643
shipping
28,607
quality
29,167
This company responds to reviews on average within 1 day

Instant Feedback

527,629 reviews

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New Hampshire
1 review
0 helpful votes
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Quick and Easy
August 25, 2025

Input my tire specifications and gave me my options instantly. Fast and very easy.

Date of experience: August 15, 2025
Tennessee
1 review
0 helpful votes
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Good prices
August 25, 2025
Updated review

Found something I could afford. Prices are sky high so this was an easy choice

Date of experience: August 15, 2025

Was fine heidhsoskhsuhdjjdd
November 3, 2024
Previous review

Was fine heidhsoskhsuhdjjdd

Date of experience: October 24, 2024
Ohio
1 review
0 helpful votes
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You go
August 25, 2025

Fast and courteous service do da do da day and that's the way what else do you want great service web site easy to use

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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Easy process
August 25, 2025

Ordered tires online. Shipped them to my house had them installed by a tire shop and got an alignment

Date of experience: May 15, 2018
Vermont
1 review
0 helpful votes
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Instalation confusing
August 25, 2025

Quick easy and simple 👌 didn't have any trouble got the wheels when extremely well

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
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Nice upgrade for the Jetta
August 25, 2025

Tires and wheels - very good experience - salesperson also helped advise

Date of experience: March 15, 2025
Virginia
1 review
0 helpful votes
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Quality and timely and delivery with care is appreciated. Thank you, Ben

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Tire Rack Works For Me! Simple web site! Tires at my door! Tire Rack Makes Tires Easy!

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
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Easy to find the right tire and delivered to a reputable installer for a simple and easy experience.

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes
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Good tires at a good price
August 25, 2025

Have ordered from Tirerack before. Excellent, easy process. Good pricing

Date of experience: August 15, 2025
Missouri
1 review
0 helpful votes
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Awesome Experience
August 25, 2025

It's always so easy to do business with Tire Rack. Their prices are very competitive.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Returned item but placed a followup order. Its inconvenient to return but mistakes happen, if my followup goes great i would give 5 stars. Thanks

Date of experience: August 1, 2025
Rachel R. — TireRack Rep
7 months ago

Corey, thank you for your understanding and for giving us a second chance despite the inconvenience. We’re committed to making sure your follow-up order exceeds expectations and appreciate your feedback as it helps us improve. Please don’t hesitate to reach out if you need any further assistance.

Florida
1 review
0 helpful votes
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All good
August 25, 2025

All is well; no issues; Fair prices including shipping & loads of options

Date of experience: August 15, 2025
Arizona
1 review
0 helpful votes
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Best experience
August 25, 2025

Best experience. Love the additional roadside hazard and how everything is linked together. Makes filing claims very easy

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Installer took like 3 hours. I was waiting there like 3 hours

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
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Great web site and customer service.
August 25, 2025

I have ordered several sets of tires from TR all delivered promptly and at competitive prices. Good selection and very helpful reviews. Now I am going through the customer service experience using the road hazard warranty. So far, so good!

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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Great value
August 25, 2025

Tire Rack sells tires and installation at very fair prices. And has an abundant choices.

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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The best prices by far
August 25, 2025

No one can beat your prices and the delivery is awesome no one else can compare

Date of experience: August 15, 2025
Pennsylvania
1 review
0 helpful votes
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Decline
August 25, 2025

Decline not interested in writing a book have a nice day mate

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Good price, easy purchase
August 25, 2025

Always has the tire I want, with a nice promotional rebate. Very helpful ratings info to confirm that my top priorities (ride quality, wet traction, longevity) are met.

Date of experience: September 30, 2023