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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It is always a pleasure working with the folks at the Tire Rack. You guys are the best! I've been ordering tires from you for 40 years and you haven't steered me wrong yet!
Called locally, shops couldn't find what i wanted in stock or in warehouses. Tirerack has them, and will ship to my home next day.
Web site interface is extremely to compare tires and understand ratings. Also useful videos comparing road tests for performance tires. Always my go to!
The experience was everything I had hoped for. The website was easy to navigate and the prices were the best online. Delivery to my area was only 1 day and shipping was at no extra cost. I will being using Tire Rack moving forward.
I enjoy shpooing on tire rack. They make it and and afford to shop with them
Have ordered several times in the past. Always fast, reliable service. Prices are reasonable when compared to other places. Very convenient!
The Pirelli P4's are great on my Prius. They have very little wear on them due to my rotating the tires and getting quarterly alignments. I bought the tires one width greater to correct the MPH reading. It's right on now. The car estimated MPG is highrt, but wrong. I am now getting a more accurate MPG when I do the math. Everything was fine. Nothing is perfect. The hard part is finding mechanics that do installations w/o supplying the parts. They don't even care if they are using the correct parts, fluids etc... That's why, at 55, I am doing as much maintenance and body repairs on my own.
I've ordered multiple sets of wheels from tire rack! They always have the best pricing, selection of wheels, and the shipping is fast!
It took me less than 5 minutes from start to finish. I simply entered the tire I needed, chose from the options they provided from all different price points and tire types.
Ordered under my late husband Frank's name, for years for our street vehicles and race cars. Always our first choice … recommended Tire Rack to many friends
I have purchased many sets of tires from Tire Rack and they're always in perfect condition and on time. Every time I order through this website I love how I'm able to compare many different tires so that I know I'm optimizing my purchase. The pri is are always competitive and the convenience can't be beaten. The customer reviews are very helpful and trustworthy so I rely on them as well as the expert reviews in order to know what to expect.
I found What I needed and it came exactly as described very quickly after shipping.
Done several orders with TireRack. Usually have better options and price than simply walking in a tire shop. Always ships quick too.
I have been using Tire Rack for years. Best prices with the option to use an installer near your location. It all works out perfectly.
I have used tire rack for years. Excellent prices and the Road Hazard coverage for 2 years is unmatched.
I've been shopping from Tire Rack for many years. In the beginning shipping was free. Then shipping was not! Glad to see it back.
Have had good experiences with reasonable pricing and have not had any issues receiving already mounted and balanced tires with wheels.
I ordered 2 firestone tires for my truck and the tires was out of round which made my truck ride bumpy, i decided to try one more time because i like the tires for this new purchase and the price is good but i really hope i get good service out of them this time.
As always, Tire Rack comes through with quality tires at an affordable price.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Germaine, thanks for sharing your experience with us. We're committed to ensuring you get the quality and smooth ride you expect and look forward to making things right with your next set of tires. Thank you for sticking with us.