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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,363 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Straightforward
August 30, 2025

Straightforward ordering. Good prices. Easy experience.

Date of experience: August 20, 2025
New Jersey
1 review
0 helpful votes
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Ive had to replace tire that came faulty, NOT UNDER warranty... less than a year old.Same 3 rd tire now... leaking air thruogh pin holes... made when making the tires...

Date of experience: June 2, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?


My experience is not great this time having to fill out all this informsayion again, in a emergency situation is absolutley ridiculous

Date of experience: June 17, 2025
Wisconsin
1 review
0 helpful votes
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Always a good experience
August 30, 2025

I have used Tire Rack for years. Only place I purchase tires. The ability to compare tires side by side and read the reviews is so helpful!

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
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Great Customer service
August 30, 2025

Seth was great highly recommend. Tire Rack online is easy to use and always get us our tires quickly.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Easy to use and great deals
August 30, 2025

Wonderful experience. So easy and I saved a ton of money for great tires

Date of experience: August 20, 2025
Virginia
2 reviews
0 helpful votes
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Great assortment and pricing.
August 30, 2025
Updated review

Ordering is very easy and the website is great. Definitely recommend tire rack

Date of experience: July 9, 2024

Was able to get good advice in a chat session, found...
June 22, 2023
Previous review

Was able to get good advice in a chat session, found tires that I wanted quickly and was able to order them and get them shipped to my installer. There are lots of choices and price points. Am impressed by the site

Date of experience: June 22, 2023
Florida
1 review
0 helpful votes
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I usually dont have any issues with my orders but any little thing that comes up is always taken care of

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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Good Service
August 30, 2025

Quick delivery, wide list of choices competitive pricing.

Date of experience: August 20, 2025
North Carolina
1 review
0 helpful votes
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Efficient and responsive
August 30, 2025

Has been consistently efficient and cost effective. The shipping was well packed and delivered on time.

Date of experience: June 20, 2024
Maryland
1 review
0 helpful votes
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Have had great succes on three occassions. Purchased tires based on reviews from drivers of same vehicle

Date of experience: August 20, 2025
Maine
1 review
0 helpful votes
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We've been loyal tire rack customers!
August 30, 2025
Updated review

So happy with their customer service and warranties! Victoria was incredibly helpful and polite!

Date of experience: August 20, 2025

Quick, easy, affordable!
December 17, 2024
Previous review

Tire rack made it much easier to purchase the right tires at a smaller price!

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Place I like to shop for tires
August 30, 2025

The experience is good. I like to shop here and select high quality tire brands.

Date of experience: August 20, 2025
New Jersey
2 reviews
0 helpful votes
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I've ordered tires and brakes from Tire Racks many times in the past and have always been happy about their competitive pricing, ease of product selection and research on their site, and all the performance testing videos and feedback they provide to help me make decisions. Also love the added benefit of free tire warranty through them.

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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EASY AND PRECISE
August 30, 2025

The easiest way and the best price to get new tires on any vehicle

Date of experience: August 20, 2025
Virginia
1 review
0 helpful votes
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Always Impressed
August 30, 2025

Been ordering for years. Never any problems.
First class Company

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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No slip guy
August 30, 2025

All season is the way to go, Smooth and comfortable, good deal.

Date of experience: August 20, 2025
Florida
1 review
0 helpful votes
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Awesome
August 30, 2025

Never an issue. Calls are fast when needed. Easy to understand and very good people.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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Fingers crossed
August 30, 2025

Difficult to navigate. It took me 34 times to get to the make your purchase section. It seem to be having trouble with my phone number or my address. My billing address is appeal box and I want to pick it up in Sparks. I think I finally got the right thing thank you for your help.

Date of experience: August 19, 2025
Wisconsin
1 review
0 helpful votes
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Long time tire supplier.
August 30, 2025
Updated review

Tire Rack has been my tire supplier for over 30 years. Delivery has always been very prompt and prices completive.

Date of experience: August 20, 2025

Easy ordering
August 22, 2025
Previous review

Quick and easy ordering. Technical data available when custom tire sizes are necessary for a hotrod application.

Date of experience: August 12, 2025
New Jersey
1 review
0 helpful votes
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Thank you
August 30, 2025

Always best experience the time we have ordered.
Very prompt and great pricing.

Date of experience: August 20, 2025