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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tire Rack made it so easy to find the tires my husband was looking for! To be able to compare 4 tires at once was a major plus, as he was trying to figure out which to choose. That sounds obvious, but there was so much more information in the comparison process than we thought of. He did call to speak with a tech when he was down to 2 to find out what kind of actual ride was better between them, which helped seal the deal on the ones he really wanted. Everything went well and we received the tires when expected. I would definitely recommend Tire Rack and would use them again!
Very easy to maneuver through the site and comparing tires helped a lot. When it got down 2 tires to choose, Kyle was more than happy to help make the decision.
Ordered tires from Tire Rack and booked an appointment with Discount Tire. I used valuable Paid Time Off for the tire installation. I found out 30 minutes before my appointment that the rear tires had arrived, but the front tires were not going to be delivered for another 2 days.
I want to be clear, this was not at all the fault of the people at Discount Tire. They did a fantastic job with the installation and alignment. The whole process might have taken an hour. And they were super friendly and knowledgeable.
This problem was with the appointment process. I got the "I'm sorry" statement and I was the one who called to voice my disappointment. I do not feel my time was valued by Tire Rack/Discount Tire. I had to inconvenience one of my children to pick me up from the store after dropping off the vehicle and driving me back up there. So I not only burned a day of PTO, but wasted my family's time.
Overall, the ordering process was very user friendly. The tire prices are competitive. The store team was awesome. But it doesn't matter if you can't get your tires on the car when you book an appointment. And then all you get is a "my bad" apology.
Fast checkout! Transparent pricing! Website is very easy to navigate!
Your testing reviews are spot on with what I've experienced in the real world- working as a tech for a large dealership exposes me to a lot of different brands on tires, and after driving on them and reading your test results, I know I can trust your opinions. Nice job!
Same as now, very good service the website is easy to navigate and there are many options in all brand.
My order specifically went great, but I have a few other projects going on that I was wanting to browse some wheels and tires, both, separately, just by sizes, and some more importantly, by sale/closeout price. Maybe the closeout item would work good for one of my projects, even as a potential cheap mock up while it is in progress, but the way the website is, its pretty much impossible to just browse the sale items easily.
That's my only complaint. Otherwise, site and service are fantastic.
It all started with an awesome website. I was able to select my rims from a wide selection. Then I was able to see the rims on my specific car. Then the website allowed me to schedule delivery and installation of the rims at a service location near my house. Once it was all complete, Tire Rack reached out to me to make sure everything went smoothly. State of the art and easy!
I like the site and the prices are good but although I'm within 20 miles of a distribution center, I wasn't offered the pick up option with a discount that I prefer
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.
Tire Rack is lightyears ahead of the local discount tire chain, AND with the Goodyear Credit Card Rebate, is undercutting the competition with a quicker installation date. It's a no brainer!
I ordered tires with an expected arrival date of August 29, then on August 21, they changed the arrival date to September 29.
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.
Excellent delivery. Easy ordering. Very helpful. Good website
Always order through tire rack for all my vehicles, very competitive prices, fast, secure and great selection of tires
I've used Tirerack.com several times, and everything always goes smoothly with every order. Fast shipping
Quality product delivered on time that have lasted with zero issues.
Have been ordering from Tire Rack for several decades.
Have had good advice from the website and from staff consistently.
Hope tor the best expect the least! Last oil change, tech told me tires were bad
Excellent service and great prices with ease of shipping at home and getting the tires delivered to your home or a tire shop near you with saving on installation as well
Title pretty much says it all. Been stuck on Pirelli since the mid-90's. Another set of Scorpion Zeros for my ML63 AMG was the only option for me
Was looking for some new wheels for my slk230. Wanted something original type looking while being an upgrade. Tire Racks choices were tremendous. Love the way they show the wheels on a car like yours. Made it easier to get the right wheel and see how they will look. Great!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you, Thomas, for your honest feedback. We're glad our team exceeded your expectations during installation and we truly regret the inconvenience caused by the scheduling issue—your time and trust are incredibly important to us. We’re committed to improving this process and hope to provide a smoother, more valuable experience on your next visit and a member of our team will be reaching out to you directly.