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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,804 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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FANTASTIC SERVICE!
September 1, 2025
Updated review

Tire Rack made it so easy to find the tires my husband was looking for! To be able to compare 4 tires at once was a major plus, as he was trying to figure out which to choose. That sounds obvious, but there was so much more information in the comparison process than we thought of. He did call to speak with a tech when he was down to 2 to find out what kind of actual ride was better between them, which helped seal the deal on the ones he really wanted. Everything went well and we received the tires when expected. I would definitely recommend Tire Rack and would use them again!

Date of experience: August 22, 2025

Very easy to maneuver through the site and comparing...
August 22, 2025
Previous review

Very easy to maneuver through the site and comparing tires helped a lot. When it got down 2 tires to choose, Kyle was more than happy to help make the decision.

Date of experience: August 12, 2025
Florida
1 review
0 helpful votes
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Not a good First experience
September 1, 2025
Updated review

Ordered tires from Tire Rack and booked an appointment with Discount Tire. I used valuable Paid Time Off for the tire installation. I found out 30 minutes before my appointment that the rear tires had arrived, but the front tires were not going to be delivered for another 2 days.
I want to be clear, this was not at all the fault of the people at Discount Tire. They did a fantastic job with the installation and alignment. The whole process might have taken an hour. And they were super friendly and knowledgeable.
This problem was with the appointment process. I got the "I'm sorry" statement and I was the one who called to voice my disappointment. I do not feel my time was valued by Tire Rack/Discount Tire. I had to inconvenience one of my children to pick me up from the store after dropping off the vehicle and driving me back up there. So I not only burned a day of PTO, but wasted my family's time.
Overall, the ordering process was very user friendly. The tire prices are competitive. The store team was awesome. But it doesn't matter if you can't get your tires on the car when you book an appointment. And then all you get is a "my bad" apology.

Date of experience: August 18, 2025
Elise B. — TireRack Rep
7 months ago

Thank you, Thomas, for your honest feedback. We're glad our team exceeded your expectations during installation and we truly regret the inconvenience caused by the scheduling issue—your time and trust are incredibly important to us. We’re committed to improving this process and hope to provide a smoother, more valuable experience on your next visit and a member of our team will be reaching out to you directly.


Fast checkout!
August 24, 2025
Previous review

Fast checkout! Transparent pricing! Website is very easy to navigate!

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Your testing is awesome
September 1, 2025

Your testing reviews are spot on with what I've experienced in the real world- working as a tech for a large dealership exposes me to a lot of different brands on tires, and after driving on them and reading your test results, I know I can trust your opinions. Nice job!

Date of experience: August 22, 2025
Florida
1 review
0 helpful votes
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Competitive prices & very convenient
September 1, 2025

Same as now, very good service the website is easy to navigate and there are many options in all brand.

Date of experience: August 22, 2025
North Dakota
2 reviews
0 helpful votes
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My order specifically went great, but I have a few other projects going on that I was wanting to browse some wheels and tires, both, separately, just by sizes, and some more importantly, by sale/closeout price. Maybe the closeout item would work good for one of my projects, even as a potential cheap mock up while it is in progress, but the way the website is, its pretty much impossible to just browse the sale items easily.

That's my only complaint. Otherwise, site and service are fantastic.

Date of experience: August 22, 2025
Georgia
1 review
0 helpful votes
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Remarkable Overall Experience
September 1, 2025

It all started with an awesome website. I was able to select my rims from a wide selection. Then I was able to see the rims on my specific car. Then the website allowed me to schedule delivery and installation of the rims at a service location near my house. Once it was all complete, Tire Rack reached out to me to make sure everything went smoothly. State of the art and easy!

Date of experience: August 28, 2025
California
1 review
0 helpful votes
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The Best
September 1, 2025

Tire rack always makes it beyond easy to purchase and or install tires.

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Unable to pick up
September 1, 2025

I like the site and the prices are good but although I'm within 20 miles of a distribution center, I wasn't offered the pick up option with a discount that I prefer

Date of experience: August 21, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

Ohio
1 review
0 helpful votes
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Exceptional Service!
September 1, 2025

Tire Rack is lightyears ahead of the local discount tire chain, AND with the Goodyear Credit Card Rebate, is undercutting the competition with a quicker installation date. It's a no brainer!

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Tireracks great
September 1, 2025

Tirerack has always shipped fast and provided quality tires.

Date of experience: August 21, 2025
Michigan
1 review
0 helpful votes
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Delay in shipment
September 1, 2025

I ordered tires with an expected arrival date of August 29, then on August 21, they changed the arrival date to September 29.

Date of experience: August 21, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

Massachusetts
1 review
0 helpful votes
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New tire
September 1, 2025

Excellent delivery. Easy ordering. Very helpful. Good website

Date of experience: August 21, 2025
Virginia
1 review
0 helpful votes
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Always order through tire rack for all my vehicles, very competitive prices, fast, secure and great selection of tires

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great shopping experience
September 1, 2025

I've used Tirerack.com several times, and everything always goes smoothly with every order. Fast shipping

Date of experience: August 21, 2025
Oklahoma
1 review
0 helpful votes
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Fair prices on quality tires.
September 1, 2025

Quality product delivered on time that have lasted with zero issues.

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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Have been ordering from Tire Rack for several decades.
Have had good advice from the website and from staff consistently.

Date of experience: August 21, 2025
Illinois
1 review
0 helpful votes
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Good sales site
September 1, 2025

Hope tor the best expect the least! Last oil change, tech told me tires were bad

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Excellent and easy to work with
August 31, 2025

Excellent service and great prices with ease of shipping at home and getting the tires delivered to your home or a tire shop near you with saving on installation as well

Date of experience: August 21, 2025
Maryland
1 review
0 helpful votes
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Title pretty much says it all. Been stuck on Pirelli since the mid-90's. Another set of Scorpion Zeros for my ML63 AMG was the only option for me

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Easy buying
August 31, 2025
Updated review

Was looking for some new wheels for my slk230. Wanted something original type looking while being an upgrade. Tire Racks choices were tremendous. Love the way they show the wheels on a car like yours. Made it easier to get the right wheel and see how they will look. Great!

Date of experience: August 21, 2025

Found a deal on wheels
August 23, 2025
Previous review

Found a deal on wheels

Date of experience: August 13, 2025