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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,696
shipping
28,660
quality
29,220
This company responds to reviews on average within 1 day

Instant Feedback

528,668 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Tire Sales
September 1, 2025

Always has best price, free shipping, easy website layout and great customer service

Date of experience: August 22, 2025
Minnesota
1 review
0 helpful votes
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Not my first order
September 1, 2025
Updated review

I have purchased tires here for over 20 years. Never had a problem

Date of experience: August 22, 2025

Convenient purchases
November 11, 2024
Previous review

I recently got 4 tires for my GMC Envoy. My only complaint is I pay less than my installer so I have to take my time to place the order and make sure everything is correct rather than the shop I trust with all my work.

Date of experience: November 1, 2024
Illinois
1 review
0 helpful votes
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Best bang for your buck
September 1, 2025

Best price for a quality product compared to others with the same products

Date of experience: August 22, 2025
Delaware
1 review
0 helpful votes
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Always great and install at my office. Not thrilled this service is not offered any longer.

Date of experience: August 22, 2024
New York
1 review
0 helpful votes
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Decent Experience
September 1, 2025

Many items aren't in stock and that is really inconvenient. I will need to still shop elsewhere to get everything I need.

Date of experience: August 22, 2025
Minnesota
1 review
0 helpful votes
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Good value
September 1, 2025

Good bargain with discounted tires and I don't usually write this much

Date of experience: August 22, 2025
Alabama
1 review
0 helpful votes
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Great service and quality
September 1, 2025
Updated review

Tires arrived quickly and reviews were accurate with my experience with them so far.

Date of experience: July 9, 2025

Quick, efficent, love the reviews by tire rack and...
April 28, 2025
Previous review

Quick, efficent, love the reviews by tire rack and consumers. And the free tire warranty if I get a nail is why I decided to buy from tire rack.

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Love the products
September 1, 2025

Never have a bad thing to say about Tire Rack always have good products to chose from and quick delivery times.

Date of experience: August 22, 2023
Virginia
1 review
0 helpful votes
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Easy process
September 1, 2025

Has been consistent easy process. Cheaper than dealer. Thank you for your ease of service

Date of experience: August 22, 2025
District of Columbia
1 review
0 helpful votes
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Best Price
September 1, 2025

Best online services and prices i always order from tire rack

Date of experience: August 22, 2025
Minnesota
1 review
0 helpful votes
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Good prices
September 1, 2025

Experience was fine, price was decent, website was pretty user friendly

Date of experience: August 22, 2025
Virginia
1 review
0 helpful votes
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Easy to order by brand
September 1, 2025

I can't order by car type because it is a kit car but I know what works so no problems

Date of experience: August 22, 2025
Connecticut
1 review
0 helpful votes
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Great Service
September 1, 2025

Great promotional discounts and services! Seamless process

Date of experience: August 22, 2025
New Jersey
1 review
0 helpful votes
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The website is very easy to use and a pleasure to use. You have a very large selection of products and makes it easy to compare prices and specs. I enjoy the one stop shopping experience. I have ordered brakes and suspension parts over the years and I will continue to do so.

Date of experience: August 22, 2025
Illinois
1 review
0 helpful votes
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FANTASTIC SERVICE!
September 1, 2025
Updated review

Tire Rack made it so easy to find the tires my husband was looking for! To be able to compare 4 tires at once was a major plus, as he was trying to figure out which to choose. That sounds obvious, but there was so much more information in the comparison process than we thought of. He did call to speak with a tech when he was down to 2 to find out what kind of actual ride was better between them, which helped seal the deal on the ones he really wanted. Everything went well and we received the tires when expected. I would definitely recommend Tire Rack and would use them again!

Date of experience: August 22, 2025

Very easy to maneuver through the site and comparing...
August 22, 2025
Previous review

Very easy to maneuver through the site and comparing tires helped a lot. When it got down 2 tires to choose, Kyle was more than happy to help make the decision.

Date of experience: August 12, 2025
Florida
1 review
0 helpful votes
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Not a good First experience
September 1, 2025
Updated review

Ordered tires from Tire Rack and booked an appointment with Discount Tire. I used valuable Paid Time Off for the tire installation. I found out 30 minutes before my appointment that the rear tires had arrived, but the front tires were not going to be delivered for another 2 days.
I want to be clear, this was not at all the fault of the people at Discount Tire. They did a fantastic job with the installation and alignment. The whole process might have taken an hour. And they were super friendly and knowledgeable.
This problem was with the appointment process. I got the "I'm sorry" statement and I was the one who called to voice my disappointment. I do not feel my time was valued by Tire Rack/Discount Tire. I had to inconvenience one of my children to pick me up from the store after dropping off the vehicle and driving me back up there. So I not only burned a day of PTO, but wasted my family's time.
Overall, the ordering process was very user friendly. The tire prices are competitive. The store team was awesome. But it doesn't matter if you can't get your tires on the car when you book an appointment. And then all you get is a "my bad" apology.

Date of experience: August 18, 2025
Elise B. — TireRack Rep
7 months ago

Thank you, Thomas, for your honest feedback. We're glad our team exceeded your expectations during installation and we truly regret the inconvenience caused by the scheduling issue—your time and trust are incredibly important to us. We’re committed to improving this process and hope to provide a smoother, more valuable experience on your next visit and a member of our team will be reaching out to you directly.


Fast checkout!
August 24, 2025
Previous review

Fast checkout! Transparent pricing! Website is very easy to navigate!

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Your testing is awesome
September 1, 2025

Your testing reviews are spot on with what I've experienced in the real world- working as a tech for a large dealership exposes me to a lot of different brands on tires, and after driving on them and reading your test results, I know I can trust your opinions. Nice job!

Date of experience: August 22, 2025
Florida
1 review
0 helpful votes
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Competitive prices & very convenient
September 1, 2025

Same as now, very good service the website is easy to navigate and there are many options in all brand.

Date of experience: August 22, 2025
North Dakota
2 reviews
0 helpful votes
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My order specifically went great, but I have a few other projects going on that I was wanting to browse some wheels and tires, both, separately, just by sizes, and some more importantly, by sale/closeout price. Maybe the closeout item would work good for one of my projects, even as a potential cheap mock up while it is in progress, but the way the website is, its pretty much impossible to just browse the sale items easily.

That's my only complaint. Otherwise, site and service are fantastic.

Date of experience: August 22, 2025
Georgia
1 review
0 helpful votes
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Remarkable Overall Experience
September 1, 2025

It all started with an awesome website. I was able to select my rims from a wide selection. Then I was able to see the rims on my specific car. Then the website allowed me to schedule delivery and installation of the rims at a service location near my house. Once it was all complete, Tire Rack reached out to me to make sure everything went smoothly. State of the art and easy!

Date of experience: August 28, 2025