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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,665
shipping
28,629
quality
29,189
This company responds to reviews on average within 1 day

Instant Feedback

528,102 reviews

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Georgia
1 review
0 helpful votes
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Remarkable Overall Experience
September 1, 2025

It all started with an awesome website. I was able to select my rims from a wide selection. Then I was able to see the rims on my specific car. Then the website allowed me to schedule delivery and installation of the rims at a service location near my house. Once it was all complete, Tire Rack reached out to me to make sure everything went smoothly. State of the art and easy!

Date of experience: August 28, 2025
California
1 review
0 helpful votes
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The Best
September 1, 2025

Tire rack always makes it beyond easy to purchase and or install tires.

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Unable to pick up
September 1, 2025

I like the site and the prices are good but although I'm within 20 miles of a distribution center, I wasn't offered the pick up option with a discount that I prefer

Date of experience: August 21, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

Ohio
1 review
0 helpful votes
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Exceptional Service!
September 1, 2025

Tire Rack is lightyears ahead of the local discount tire chain, AND with the Goodyear Credit Card Rebate, is undercutting the competition with a quicker installation date. It's a no brainer!

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Tireracks great
September 1, 2025

Tirerack has always shipped fast and provided quality tires.

Date of experience: August 21, 2025
Michigan
1 review
0 helpful votes
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Delay in shipment
September 1, 2025

I ordered tires with an expected arrival date of August 29, then on August 21, they changed the arrival date to September 29.

Date of experience: August 21, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

Pennsylvania
1 review
0 helpful votes
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Best place for tires and information
September 1, 2025
Updated review

The specialists at the Tire Rack are the best reason to buy tires from them. They are extremely helpful and knowledgeable. Love those guys.

Date of experience: August 21, 2025

Best tire site
June 22, 2025
Previous review

If you are buying tires, look no where else. They have a great selection of quality tires that will keep you and your family safe. No matter what driving you do the only contact you have with the road are your tires. Therefore, this fact affects every performance measure. Acceleration, cornering, traction, and breaking. You can not afford to buy anything but the best for your situation. Also, the knowledge, test studies, research, and return policy is second to none. Tire Rack benefits all drivers on the road and it is our responsibility to ensure we continue to have this research for years to come. Buy your tires from Tire Rack and you will not be disappointed. I buy all my tires here from my BMW M cars to my wife's suburban to my son's Chevy. Both summers and winter tires, and check the test results you should run winter tires where it snows. Best site I have ever dealt with for any product, period. Call them to ask a question and you get a real live person. Who does that any more. Finally, American jobs, need I say more.

Date of experience: June 11, 2025
Massachusetts
1 review
0 helpful votes
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New tire
September 1, 2025

Excellent delivery. Easy ordering. Very helpful. Good website

Date of experience: August 21, 2025
Virginia
1 review
0 helpful votes
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Always order through tire rack for all my vehicles, very competitive prices, fast, secure and great selection of tires

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great shopping experience
September 1, 2025

I've used Tirerack.com several times, and everything always goes smoothly with every order. Fast shipping

Date of experience: August 21, 2025
Oklahoma
1 review
0 helpful votes
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Fair prices on quality tires.
September 1, 2025

Quality product delivered on time that have lasted with zero issues.

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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Have been ordering from Tire Rack for several decades.
Have had good advice from the website and from staff consistently.

Date of experience: August 21, 2025
Illinois
1 review
0 helpful votes
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Good sales site
September 1, 2025

Hope tor the best expect the least! Last oil change, tech told me tires were bad

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Excellent and easy to work with
August 31, 2025

Excellent service and great prices with ease of shipping at home and getting the tires delivered to your home or a tire shop near you with saving on installation as well

Date of experience: August 21, 2025
Maryland
1 review
0 helpful votes
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Title pretty much says it all. Been stuck on Pirelli since the mid-90's. Another set of Scorpion Zeros for my ML63 AMG was the only option for me

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Easy buying
August 31, 2025
Updated review

Was looking for some new wheels for my slk230. Wanted something original type looking while being an upgrade. Tire Racks choices were tremendous. Love the way they show the wheels on a car like yours. Made it easier to get the right wheel and see how they will look. Great!

Date of experience: August 21, 2025

Found a deal on wheels
August 23, 2025
Previous review

Found a deal on wheels

Date of experience: August 13, 2025
New York
1 review
0 helpful votes
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Good warranty
August 31, 2025

Warranty claim a few years back was seamless. I am a repeat customer and will keep coming back.

Date of experience: March 21, 2022
Michigan
1 review
0 helpful votes
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Fast and easy to use.
August 31, 2025

Bought set of tires and wheels for my 2020 Honda Odyssey. Butt have since lost the lug nuts, all16 of them in my disasyer of a garage. I'll probably have to reorder them some day.

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Thanks
August 31, 2025

Good - i really have nothing else to say. Thanks for having the best tires in stock

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Very Satisfied with Tire Rack. I've been buying tire from Tire Rack since he late 70's - early 80's, when they were just a rough warehouse in South Bend Indiana. They were the only source for the Fulda (205/50/15) tires that I used to use on my 1981 VW Scirocco.

Date of experience: August 21, 2025