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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I ran on a tire that had a nail in it and had lost air.
I had driven on it to long that way and needed to be replaced
Ordering a replacement was quick and easy, if not a little
Expensive. But I needed to replace the tire and didn't want to
Put a different, cheaper, tire on.
Always good to use tire rack. 3 cars and counting and always helped me find the right tire.
Fast and easy and affordable. Great warranty program which I highly recommend
I have been purchasing from Tire Rack since 2010 always an easy transaction.
Tire Rack always has the best tire availability, best available price with discounts or rebates and allows me to shop by vehicle and compare tires so easily. This is where I always buy my tires.
Best option in purchasing tires at cheaper price compared to other tire stores
Tire rack makes it easier to shop online for tires, for my car. This will be my third time with purchasing tires for my car and I have never had an issue, with my purchase
Ordered most of my tires from tirerack.com. It's cheaper, easier.
Quick process. The only slow portion is me deciding on the tires I want. Ooked thru reviews, discounts, and su glad
I've ordered several sets of tires over the years from Tire Rack. The experience has been consistently exceptional. The site is very user friendly, intuitive, and well organized. The selection of tires brands is incredible, and honestly sometimes overwhelming. The ordering process is simple and seamless. The delivery to my installation vendor of choice is always on time. This company has tire buying down to a science.
Always a great experience and great pricing w/ lots of options.
Ordering is great, selection great. Need better follow up on road hazard claims
Using the chat was easy! I had never tried it before. I got what I needed.
I have always had an excellent experience ordering from Tire Rack.
Website has great descriptions and reviews of the tires, plus helpful videos with the experts 'sharing' their knowledge and opinions. Very worthwhile.
Having a severely damaged back I decided to change the tire size on a Lincoln MKX from 245/50r20 to a more comfortable 235/60r20. Sidewall flex give some extra comfort.
Excellent service, keep up the good work thank you, Team Tire Rack!
Tirerack.com is easy to understand and efficient to use. I wish all retail websites worked this well.
Always good prices and great deals. Easy to use website. Always can find what I'm looking for.
Always the best tires at the best prices! I checked multiple websites but always come back to Tire Rack!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you.